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Disclaimer:

 

All advertised prices exclude government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge, and any emission testing charge.

New vehicle pricing includes all offers and incentives. Prices may include incentives that are dependent upon payment or purchase method. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (863) 804-6160 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.

Must finance with VCI to qualify for the advertised price.

have a trade

Basic Info

Body:
Hatchback
HWY:
37 MPG
City:
29 MPG
Exterior:
DEEP BLK PEARL
Interior:
TITAN BLK LEATHERETTE
Engine:
Intercooled Turbo Regular Unleaded I-4 1.4 L/85
Trans:
Automatic

Vehicle Details

  • 1 LCD Monitor In The Front
  • 2 Seatback Storage Pockets
  • 3 12V DC Power Outlets
  • 6-Way Driver Seat
  • 6-Way Passenger Seat
  • 60-40 Folding Bench Front Facing Fold Forward Seatback Rear Seat
  • Air Filtration
  • Analog Display
  • Audio Theft Deterrent
  • Cargo Area Concealed Storage
  • Cargo Space Lights
  • Carpet Floor Trim
  • Cloth Door Trim Insert
  • Compass
  • Cruise Control w/Steering Wheel Controls
  • Day-Night Rearview Mirror
  • Delayed Accessory Power
  • Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination
  • Driver Foot Rest
  • Fade-To-Off Interior Lighting
  • FOB Controls -inc: Trunk/Hatch/Tailgate
  • Front And Rear Map Lights
  • Front Center Armrest and Rear Center Armrest w/Pass-Thru w/Storage
  • Front Cupholder
  • Full Carpet Floor Covering -inc: Carpet Front And Rear Floor Mats
  • Full Cloth Headliner
  • Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage and 3 12V DC Power Outlets
  • Gauges -inc: Speedometer, Odometer, Engine Coolant Temp, Tachometer, Trip Odometer and Trip Computer
  • Heated Front Comfort Seats -inc: 8-way partial-power front seats, manual lumbar support and power recline
  • HVAC -inc: Underseat Ducts and Console Ducts
  • Illuminated Locking Glove Box
  • Immobilizer III Engine Immobilizer
  • Instrument Panel Covered Bin, Refrigerated/Cooled Box Located In The Glovebox, Driver / Passenger And Rear Door Bins
  • Integrated Roof Diversity Antenna
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Metal-Look Interior Accents
  • Leather Steering Wheel
  • Manual Air Conditioning
  • Manual Anti-Whiplash Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
  • Manual Tilt/Telescoping Steering Column
  • Outside Temp Gauge
  • Power 1st Row Windows w/Front And Rear 1-Touch Up/Down
  • Power Door Locks w/Autolock Feature
  • Power Fuel Flap Locking Type
  • Power Rear Windows
  • Proximity Key For Doors And Push Button Start
  • Radio w/Seek-Scan, Clock, Speed Compensated Volume Control, Steering Wheel Controls and Radio Data System
  • Radio: Composition Media w/8 Touchscreen -inc: AM/FM/HD, WMA/MP3/FLAC/CD player, USB input, voice control, 6-speaker sound system, VW Car-Net app-connect smartphone integration and interface, Apple CarPlay, Android Auto, MirrorLink, VW Car-Net security and service connected car service w/limited subscription, Bluetooth connectivity and SiriusXM satellite radio w/limited-time trial subscription
  • Rear Cupholder
  • Redundant Digital Speedometer
  • Remote Keyless Entry w/Integrated Key Transmitter, Illuminated Entry and Panic Button
  • Remote Releases -Inc: Power Fuel
  • Rigid Cargo Cover
  • Seats w/Leatherette Back Material
  • Systems Monitor
  • Trip Computer
  • V-Tex leatherette seating surfaces
  • Valet Function
  • Black Grille w/Chrome Accents
  • Black Side Windows Trim and Black Front Windshield Trim
  • Body-Colored Door Handles
  • Body-Colored Front Bumper w/Chrome Bumper Insert
  • Body-Colored Power Heated Side Mirrors w/Manual Folding and Turn Signal Indicator
  • Body-Colored Rear Bumper w/Chrome Bumper Insert
  • Clearcoat Paint
  • Compact Spare Tire Mounted Inside Under Cargo
  • Cornering Lights
  • Express Open/Close Sliding And Tilting Glass 1st Row Sunroof w/Sunshade
  • Fixed Rear Window w/Fixed Interval Wiper and Defroster
  • Front Fog Lamps
  • Fully Automatic Aero-Composite Halogen Daytime Running Headlamps w/Delay-Off
  • Fully Galvanized Steel Panels
  • LED Brakelights
  • Liftgate Rear Cargo Access
  • Light Tinted Glass
  • Speed Sensitive Rain Detecting Variable Intermittent Wipers w/Heated Jets
  • Steel Spare Wheel
  • Tailgate/Rear Door Lock Included w/Power Door Locks
  • Tires: 16 All-Season
  • Wheels: 16 Split-V Alloy
  • Radio: Composition Media w/8" Touchscreen -inc: AM/FM/HD, WMA/MP3/FLAC/CD player, USB input, voice control, 6-speaker sound system, VW Car-Net app-connect smartphone integration and interface, Apple CarPlay, Android Auto, MirrorLink, VW Car-Net security and service connected car service w/limited subscription, Bluetooth connectivity and SiriusXM satellite radio w/limited-time trial subscription
  • Radio w/Seek-Scan, Clock, Speed Compensated Volume Control, Steering Wheel Controls and Radio Data System
  • Audio Theft Deterrent
  • Integrated Roof Diversity Antenna
  • 1 LCD Monitor In The Front
  • 13.2 Gal. Fuel Tank
  • 140 Amp Alternator
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist and Hill Hold Control
  • 60-Amp/Hr 480CCA Maintenance-Free Battery w/Run Down Protection
  • Brake Actuated Limited Slip Differential
  • Electric Power-Assist Speed-Sensing Steering
  • Engine Oil Cooler
  • Engine: 1.4L TSI DOHC 16V 4-Cylinder Turbocharged -inc: direct fuel injection
  • Front And Rear Anti-Roll Bars
  • Front-Wheel Drive
  • Gas-Pressurized Shock Absorbers
  • Multi-Link Rear Suspension w/Coil Springs
  • Security System Pre-Wiring
  • Single Stainless Steel Exhaust
  • Strut Front Suspension w/Coil Springs
  • Transmission: 8-Speed Automatic w/Tiptronic -inc: sport mode
  • ABS And Driveline Traction Control
  • Airbag Occupancy Sensor
  • Back-Up Camera
  • Blind Spot Monitor Blind Spot Sensor
  • Dual Stage Driver And Passenger Front Airbags
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Electronic Stability Control (ESC)
  • Fcw w/Autonomous Emergency Braking
  • Low Tire Pressure Warning
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Rear Child Safety Locks
  • Side Curtain Protection Curtain 1st And 2nd Row Airbags
  • Side Impact Beams
  • FCW w/Autonomous Emergency Braking
  • Vehicle Name: Volkswagen Golf
  • Body Style: Hatchback
  • Drivetrain: Front Wheel Drive
  • EPA Classification: Compact Cars
  • Passenger Capacity: 5
  • Passenger Volume: 93.5
  • Base Curb Weight: 3023
  • Fuel Economy Est-Combined: 32
  • EPA Fuel Economy Est - City: 29
  • EPA Fuel Economy Est - Hwy: 37
  • Engine Order Code:
  • Engine Type: Intercooled Turbo Regular Unleaded I-4
  • Displacement: 1.4 L/85
  • Fuel System: Gasoline Direct Injection
  • SAE Net Horsepower @ RPM: 147 @ 5000
  • SAE Net Torque @ RPM: 184 @ 1400
  • Trans Order Code:
  • Trans Type: 8
  • Trans Description Cont.: Automatic w/OD
  • Trans Description Cont. Again:
  • First Gear Ratio (:1): 5.07
  • Second Gear Ratio (:1): 2.97
  • Third Gear Ratio (:1): 1.95
  • Fourth Gear Ratio (:1): 1.47
  • Fifth Gear Ratio (:1): 1.23
  • Sixth Gear Ratio (:1): 1.00
  • Reverse Ratio (:1): 4.00
  • Final Drive Axle Ratio (:1): 3.87
  • Cold Cranking Amps @ 0° F (Primary): 480
  • Tons/yr of CO2 Emissions @ 15K mi/year: 5.5
  • Maximum Alternator Capacity (amps): 140
  • Suspension Type - Front: Strut
  • Suspension Type - Rear: Multi-Link
  • Suspension Type - Front (Cont.): Strut
  • Suspension Type - Rear (Cont.): Multi-Link
  • Front Tire Order Code:
  • Rear Tire Order Code:
  • Spare Tire Order Code:
  • Front Tire Size: P205/55HR16
  • Rear Tire Size: P205/55HR16
  • Spare Tire Size: Compact
  • Front Wheel Size: 16 X 6.5
  • Rear Wheel Size: 16 X 6.5
  • Spare Wheel Size: Compact
  • Front Wheel Material: Aluminum
  • Rear Wheel Material: Aluminum
  • Spare Wheel Material: Steel
  • Steering Type: Rack-Pinion
  • Turning Diameter - Curb to Curb: 35.8
  • Brake Type: 4-Wheel Disc
  • Brake ABS System: 4-Wheel
  • Disc - Front (Yes or ): Yes
  • Disc - Rear (Yes or ): Yes
  • Front Brake Rotor Diam x Thickness: 11.3
  • Rear Brake Rotor Diam x Thickness: 10.7
  • Drum - Rear (Yes or ):
  • Rear Drum Diam x Width:
  • Fuel Tank Capacity, Approx: 13.2
  • Front Head Room: 38.4
  • Front Leg Room: 41.2
  • Front Shoulder Room: 55.9
  • Second Head Room: 38.1
  • Second Leg Room: 35.6
  • Second Shoulder Room: 53.9
  • Wheelbase: 103.8
  • Length, Overall: 167.6
  • Width, Max w/o mirrors: 70.8
  • Height, Overall: 58.2
  • Track Width, Front: 61
  • Track Width, Rear: 59.8
  • Min Ground Clearance: 5.4
  • Cargo Volume with Rear Seat Up: 17.4
  • Cargo Volume with Rear Seat Down: 53.7
  • Seventh Gear Ratio (:1): 0.81
  • Eighth Gear Ratio (:1): 0.67
  • Model Group: Golf
  • Vehicle Segment: Compact
  • Vehicle Type: Hatchback
  • Engine Displacement Units: 1.4
  • Engine Camshaft: DOHC
  • Engine Block Type: aluminum
  • Engine Cylinder Count: 4
  • Engine Valve Count: 4
  • Country of Origin: Mexico Volkswagen Passenger Car
  • Active Blind Spot Monitor w/Rear Traffic Alert, Adaptive Cruise Control (ACC), Lane Keeping System (Lane Assist), High Beam Control (Light Assist) For headlights, Auto-Dimming Interior Rearview Mirror, Wheels: 17" Alloy, Tires: 17" All-Season
  • Radio: Composition Media w/8 Touchscreen -inc: AM/FM/HD, WMA/MP3/FLAC/CD player, USB input, voice control, 6-speaker sound system, VW Car-Net app-connect smartphone integration and interface, Apple CarPlay, Android Auto, MirrorLink, VW Car-Net security and service connected car service w/limited subscription, Bluetooth connectivity and SiriusXM satellite radio w/limited-time trial subscription
  • Back-Up Camera
  • Blind Spot Monitor Blind Spot Sensor
  • Front Fog Lamps
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Metal-Look Interior Accents
  • Remote Keyless Entry w/Integrated Key Transmitter, Illuminated Entry and Panic Button
  • Proximity Key For Doors And Push Button Start
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Express Open/Close Sliding And Tilting Glass 1st Row Sunroof w/Sunshade
  • DRIVER ASSISTANCE PACKAGE -inc: Active Blind Spot Monitor w/Rear Traffic Alert Adaptive Cruise Control (ACC) Lane Keeping System (Lane Assist) High Beam Control (Light Assist) For headlights Auto-Dimming Interior Rearview Mirror Wheels: 17 Alloy Tires: 17 All-Season
  • LUGGAGE NET -inc: For securing items in the cargo area
  • VW CARE -inc: Volkswagen prepaid scheduled maintenance contract w/10 000-mile and 20 000-mile servicing for cars
  • RUBBER MATS KIT -inc: Monster Mats w/logo (set of 4) and heavy duty trunk liner w/VW CarGo blocks
  • BUMPERDILLO PROTECTION PLATE FOR REAR BUMPER
  • Turbocharged
  • Front Wheel Drive
  • Power Steering
  • ABS
  • 4-Wheel Disc Brakes
  • Brake Assist
  • Brake Actuated Limited Slip Differential
  • Aluminum Wheels
  • Tires - Front Performance
  • Tires - Rear Performance
  • Temporary Spare Tire
  • Sun/Moonroof
  • Generic Sun/Moonroof
  • Heated Mirrors
  • Power Mirror(s)
  • Integrated Turn Signal Mirrors
  • Rear Defrost
  • Intermittent Wipers
  • Variable Speed Intermittent Wipers
  • Rain Sensing Wipers
  • Power Door Locks
  • Daytime Running Lights
  • Automatic Headlights
  • Fog Lamps
  • AM/FM Stereo
  • CD Player
  • Satellite Radio
  • MP3 Player
  • Bluetooth Connection
  • Telematics
  • Auxiliary Audio Input
  • HD Radio
  • Smart Device Integration
  • Requires Subscription
  • Steering Wheel Audio Controls
  • Power Driver Seat
  • Power Passenger Seat
  • Bucket Seats
  • Heated Front Seat(s)
  • Driver Adjustable Lumbar
  • Passenger Adjustable Lumbar
  • Pass-Through Rear Seat
  • Rear Bench Seat
  • Adjustable Steering Wheel
  • Trip Computer
  • Power Windows
  • Leather Steering Wheel
  • Keyless Entry
  • Keyless Start
  • Cruise Control
  • A/C
  • Premium Synthetic Seats
  • Driver Vanity Mirror
  • Passenger Vanity Mirror
  • Driver Illuminated Vanity Mirror
  • Passenger Illuminated Visor Mirror
  • Floor Mats
  • Cargo Shade
  • Engine Immobilizer
  • Traction Control
  • Stability Control
  • Front Side Air Bag
  • Blind Spot Monitor
  • Tire Pressure Monitor
  • Driver Air Bag
  • Passenger Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Passenger Air Bag Sensor
  • Child Safety Locks
  • Back-Up Camera
  • 4 Cylinder Engine
  • Gasoline Fuel
  • A/T
  • Transmission w/Dual Shift Mode
  • 8-Speed A/T
Scores 37 Highway MPG and 29 City MPG! This Volkswagen Golf delivers a Intercooled Turbo Regular Unleaded I-4 1.4 L/85 engine powering this Automatic transmission. VW CARE -inc: Volkswagen prepaid scheduled maintenance contract w/10,000-mile and 20,000-mile servicing for cars, RUBBER MATS KIT -inc: Monster Mats w/logo (set of 4) and heavy duty trunk liner w/VW CarGo blocks, LUGGAGE NET -inc: For securing items in the cargo area.*This Volkswagen Golf Comes Equipped with These Options *DRIVER ASSISTANCE PACKAGE -inc: Active Blind Spot Monitor w/Rear Traffic Alert, Lane Keeping System (Lane Assist), Wheels: 17 Alloy, Adaptive Cruise Control (ACC), High Beam Control (Light Assist) For headlights, Tires: 17 All-Season, Auto-Dimming Interior Rearview Mirror , BUMPERDILLO PROTECTION PLATE FOR REAR BUMPER, Wheels: 16 Split-V Alloy, V-Tex leatherette seating surfaces, Valet Function, Trip Computer, Transmission: 8-Speed Automatic w/Tiptronic -inc: sport mode, Tires: 16 All-Season, Tailgate/Rear Door Lock Included w/Power Door Locks, Systems Monitor.* Visit Us Today *A short visit to Lakeland Volkswagen located at 209 S. lake Parker Ave, Lakeland, FL 33801 can get you a trustworthy Golf today!

Disclaimer:

 

All advertised prices exclude government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge, and any emission testing charge.

New vehicle pricing includes all offers and incentives. Prices may include incentives that are dependent upon payment or purchase method. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (863) 804-6160 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.

*Number of views in last 30 days

† Based on 2019 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.

Why Lakeland Volkswagen

At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service.

Contact a Top Rated Specialist

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Corey Godden

Corey Godden

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57 Reviews
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Dave Shepherd

Dave Shepherd

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74 Reviews
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Lawrence

Lawrence "Trey" Chapman

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Corey Godden

Corey Godden

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5 | 57 Reviews
Dave Shepherd

Dave Shepherd

Product Specialist

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5 | 74 Reviews
Lawrence

Lawrence "Trey" Chapman

Product Specialist

Certified

5 | 81 Reviews
Israel Gerena

Israel Gerena

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Certified

4.9 | 59 Reviews
Hiram Mendez Mounier

Hiram Mendez Mounier

Product Specialist


5 | 44 Reviews
Bradley Frazier

Bradley Frazier

Product Specialist


5 | 60 Reviews
Jeff Havard

Jeff Havard

Product Specialist


5 | 50 Reviews
Corey Godden

Corey Godden

Product Specialist

57 Reviews
Certified
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Dealership Experience 3 years 5 months
Industry Experience 4 years 11 months
Recent Reviews

Oct 17, 2019

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Great Services

Thank,s for the great Services your people give to us. Reccomend to my friends. The people for the detailing is Amazon to, thaks for everything.

Oct 09, 2019

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People you can trust

This was our 4th VW purchase with them over the years. We were very happy every time with the deal we got and the friendly no pressure sales folks.

Oct 07, 2019

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Smooth Car Purchase

My new car purchase went as expected. Dealer was responsive to all of my questions, even at extended hours, and I was happy with how they addressed all of my concerns. The new car seems great!

Sep 29, 2019

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Simple and easy.

We worked with Corey and had a stress free experience finding our ideal car. We went with the Atlas and have enjoyed it. We would recommend the dealership (and salesperson specifically) to anyone.

Sep 26, 2019

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Great customer service

Cory was just an awesome and upbeat person. I will be sending more people his way! Also the sale manager was great got everything ready and were out super fast!

Sep 16, 2019

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Excellent Customer Service!!!!

Excellent Customer Service!! We had so many AC issues and Brian Wowrdehoff was able to identify the issue right away. We were so frustrated because of all the issues we’ve had with the AC and he just listened and apologized and insured they would have this resolved. Well he did!! His actions spoke volume!! It doesn’t stop there! Corey Godden the sales rep is absolutely outstanding!! We ended up trading in the car and purchasing a new car with his help. He made this process seamless. WOW!! They all knew everything we have been through with the AC issues and did everything possible to ensure we left satisfied with our purchase. Let me tell you something if it wasn’t for Brian, I wouldn’t of returned to a VW dealership. He is the reason I ended up buying another VW. He took great care of us when servicing our car that I felt like they care about their customers. We aren’t just a number!! Thank you both so much!!

Sep 11, 2019

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Amazing

Excellent service! I liked everything about this dealership. The personalized services was great! They answered all my questions. The SUV is just perfect for me!

Sep 06, 2019

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Great experience

We came in to purchase a used vehicle but Corey gave us a deal we couldn't pass up on a new Jetta. One of the best experiences I've ever had buying a car. Corey was very helpful and things went smooth. Would definitely recommend anyone that is looking to purchase a vehicle to ask for Corey

Sep 05, 2019

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Friendly and fast service

Me and my husband bought our first VW here 3 years ago with the same sales guy, Cory. He was knowledgeable in the car where where purchasing. Was pleased with the service we got even from the finance people.

Aug 27, 2019

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Great Experience

Very informative, patient, easy to talk with, tried really hard to give me the best deals. Had me test drive before hand to make sure nothing was wrong with the car and it was all to my liking - there were a few small minor thing but they said they would fix them no problem and even filled my tank up with a full tank

Aug 21, 2019

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Awesome buying experience

I bought a 2015 Passat Tdi and it was the easiest car buying experience I’ve ever had! Corey is an excellent sales person, and does not pressure his customers!

Aug 14, 2019

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2019 Atlas purchase

Corey greeted us with genuine enthusiasm and made this the Quickest car shopping experience ever. Larry in financing was very patient with us and explained everything very well. Best auto sales lobby coffee .

Aug 02, 2019

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Overall great experience!!!

We came from about an hour away to look at a new Atlas. They were very busy when we arrived but made sure that someone was there to help us. Corey made it a great experience even with the time restraints I gave him as we were on vacation. Jared made the financing seamless. I would highly recommend VW of Lakeland, Corey and Jared to anyone looking to purchase a new vehicle.

Jul 29, 2019

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One of the best autp buying experiences

Corey met me in the lot. Very polite and unassuming. Low/no pressure sales approach. Other dealerships could learn from Lakeland VW Orlando dealers take note. Thanks again Corey. Oviedo resident LakelandVW customer

Jul 29, 2019

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Great experience! No pressure, no haggling!

Great customer service. Just a little wait on the finance section, but once we got into the finance office, it was a very smooth process!

Jul 22, 2019

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Great experience

They had the car I saw on Cars.com at the price it was list. None of the obscure rebates that no one qualifiies for. Best price by thousands. Cory my salesman was honest and knowledgeable on his cars. No games with trade, even showed me the KBB report. No pressure trying to sell me additional items.

Jul 15, 2019

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Corey is the bomb.com

We have made our rounds to dealerships around town but nothing ever sat with us the way that Lakeland VW did. We keep coming back to the fact that Corey was completely not pushy and incredibly friendly; for the reason that our experience was so great.

Jul 11, 2019

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Work with Corey!

2nd car we purchased from Corey in 2 months. He is superb and as long as he is here we will be purchasing from him. (Also love our VW Vehichles) :)

Jul 08, 2019

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First Class Experience & Service @Lakeland VW

Top notch service from start to finish. Jared and Corey looked after me during my new vehicle purchase. Very quick process, impressive service from Lakeland Volkswagen.

Jul 08, 2019

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CPO purchase

Everyone was courteous and respectful of our time (Jonathan-internet specialist, Corey-sales, Jared-finance), and we greatly appreciate the no pressure approach in both the sales and finance departments.

Jun 10, 2019

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Good customer service...!!!

Almost everyone in the dealership has always been so approachable and very easy to deal with. It was so nice to see Corey again who helped us in leasing the TIGUAN 2018.

Jun 10, 2019

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Outstanding customer service

I drove 230 miles just to go to this dealership just because they had a specific car everything went well and easy would recommend this dealership to all

May 24, 2019

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Buying a car

The whole experience was awesome! Corey went out of his way to find me a great car, Jared made financing a breeze. I would defiantly recommend the dealership.

May 22, 2019

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Easy Going, No Pressure, very helpful.

Lakeland Volkswagen was a very laid backed, easy and comfortable staff. Everyone was polite. They made car buying simple. I went on a Sunday to test drive and told them I would think about it and they didn't blow up my phone or email about the car or pressure me to come back. That was refreshing because I looked online and made some inquiries and they called and emailed me every day, it was annoying. But when I finally decided to go back to Lakeland Volkswagen on Friday, they were still as polite and it was just as comfortable as on Sunday. I also got a Great Deal!!

May 13, 2019

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Very satisfied

Very satisfied with the process and would recommend the dealership and the sales person. Corey did a good job in facilitating the entire process. I was happy with the outcome.

May 10, 2019

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Service with 20,000 inspection

Quick service and nice people. Jonathan was awesome as always he has a lot on his plate but takes time for each customer with no rush.

May 08, 2019

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Great salesman

Great experience! Would buy from again! Sorry for the delay in responding, I didn’t see this in my text. Again thank you for making the sale as painless as possible!

May 06, 2019

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Very friendly people

Best car buying experience I've ever had. Every salesman was nice and laid back. Zero pressure to purchase anything. I highly recommend this dealership.

Apr 30, 2019

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car purchase

we always have an awesome experience as always. we worked with Dave, Cory, israel and topped it off with Jared the finance mgr. we were on our way to purchase in orlando for a lower price but turned around and came back to your dealership because of the great customer service! Figured it was worth paying a little more for it!!

Apr 20, 2019

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Calm, easy going, relaxing, amazing vibes!

Went to buy my first car and had an excellent experience! Corey was outstanding! No pressure, explained every aspect of the process in great detail and helped me make the best decision! Larry in the finance departement also got out of his way to make sure I had the best deal! 100% reccomended!

Apr 17, 2019

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2019 Atlas

We bought a 2019 Atlas this past week and the whole process from start to finish couldn’t have been any better. Corey made the process seamless and made the whole car buying experience pleasant. Thank you so much!

Apr 10, 2019

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Work with Corey!

The only reason we bought here was because of Corey! Fabulous person, sales, service and follow-up! Cannot say enough good things about Corey and working with him. He kept in touch over 2 years, dealt with our indecisiveness and then helped us order EXACTLY what we wanted. Even helped to surprise my husband when it came in. Superb!!

Apr 10, 2019

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Great sales people, horrible managment team

At VW Lakeland, we worked with both managers: Larry Riddle (finance) and Charles Draper (sales manager) - both professionally UNPROFESSIONAL, untrustworthy individuals with unethical strategies and tactics. Watch out for " errors" in your closing contract and additional dealership driven (not VW authorized and supported) addendums to your contract (Example: modified dealer-certified warranty dates and tertiary contracts to your financing) Amazingly, with such poor management team, this dealership has great salespeople - we worked with both Israel and Corey, would highly recommend their front line expertise if you are looking for a new/ used VW vehicle.

Apr 09, 2019

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It was great

People were friendly. Corey was a great salesman. Highly recommended. Corey knows alot about what the cars are like. Very honest and truthful. Woukd shop here in the future

Apr 01, 2019

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2019 Atlas

We had a great experience purchasing here with salesman Corey! He worked hard to get us exactly what we wanted and in our budget. Obsessed with our new 2019 Atlas! It had all the add ons we were looking for inside and out and drives like an absolute dream. 10/10 recommend!

Mar 20, 2019

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Recalls

They definitely go the extra mile for customer satisfaction. I was not able to make it back before the service center closed but my salesman, Corey, too the time to locate my keys and get my paperwork together. Amazing as always!

Mar 15, 2019

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Great place

Very easy and comfortable no pressure at lakeland vw. Corey helped my family find the perfect car. Great price too. Save yourself time and just go here first.

Mar 15, 2019

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Great sales experience

Cory, our salesman, was extremely professional and was true to his word. We got our Passat for price we wanted no gimmicks! I would recommend Lakeland Volkswagen to family and friends. And if anyone asks me where I bought my car I will direct to Lakeland Volkswagen.

Mar 11, 2019

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Excellent Experience

Corey did an excellent job with listening and assisting with matching a car to my needs and desires. I'm not a Volkswagen fanatic like my husband but his product knowledge and friendly personality made it easy to say exactly what I like and didn't like.

Mar 05, 2019

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My service experience

Had to wait at least 30 minutes to speak with someone, even through I had an appointment. Then, another long wait waiting for diagnostics,for which I was charged two separate charges due to one issue not covered by warranty.

Feb 26, 2019

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Great experience, staff was friendly & helpful.

Corey was a excellent salesperson to deal with! Very professional, explained everything throughly & most important after I purchased our Atlas he continued to answer our questions via the phone! He was honest in our dealings, would highly recommend him when you want to purchase a vehicle!

Feb 19, 2019

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Excellent

Corey did a fantastic job and was very knowledgeable. Volkswagen has a great product and Corey and this dealership represented them well. I always said I would never buy a brand new car, but after the experience and rebates I don't regret it at all.

Feb 18, 2019

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Excellent Service

Everyone I met at Lakeland Volkswagen was friendly and helpful. Corey was very knowledgeable about the vehicle I was interested in and explained all of the options and features to me. Jared handled the financing portion and was professional and got things wrapped up much faster than I expected. Overall I had an excellent experience and recommend this dealership based on my experience.

Feb 13, 2019

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I Never go anywhere else...

Although the dealership is 55 miles from my house, the drive is immaterial when compared to the quality of service received. The techs often see things needing attention that I'd never noticed...which is welcome considering how far I've driven & not to have the need to return for something else to be fixed.

Feb 02, 2019

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Service on my Bug

Loved our experience! This is now our VW dealership! We had a great experience and will definitely come back either for regular maintenance or to buy a new VE

Jan 11, 2019

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Easy hassle free car buying

I went into the dealership knowing exactly what car I wanted and with preapproval for financing. I have a small child so spending hours at a dealership simply isn’t an option. Larry and Jared did most of the leg work before I even came in. When I got there I met Corey I told him I didn’t want to look at any cars before looking at the numbers. This was the first dealership where this actually happened. We went over numbers first and I even found outside financing that worked better with my budget. I left the dealership giving Jared some homework to make the outside financing work and to have everything ready for the next day so my husband and I could test drive them sign if we liked. The next day Corey came in on his day off to finish the sale. We left with a brand new car and only spent an hour and half at the dealership. I’ve never had such an easy hassle free experience at a dealership before. I’ve also never dealt with such honest polite and respectful staff before at a dealership. I was really impressed and I’m glad we bought from them. Oh I also got my car for 4K under MSRP they are there to help you not rob you.

Dec 31, 2018

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Friendly & Professional Staff

It was a pleasure dealing w/ Corey & Jared. Both were courteous as well as enthusiastic VW ambassadors. Corey continued post-sale to answers questions & trouble-shoot any further issues w/ an accessible demeanor.

Dec 22, 2018

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Great service

I found a vehicle online at 3pm and stopped into the dealership at 6pm to look at the car. I was able to purchase the vehicle and be out the door by 8pm!

Nov 30, 2018

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Brian is very professional and kept me well informed

Have always been impressed with the service department, They have continued to keep my vehicle running well. I appreciate driving my vehicle it's a driver's car, When I drive the same model that my friend and family Members owns my vehicle runs better and handles better I try to stay on top of service and anything else that is needed, my wife and grandchildren are worth the upkeep. Thank you Brian

Nov 24, 2018

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Nest car buying experience!

I went in with several car options I wanted to look at. Corey was patient and reviewed specs, prices and payments to get me in a car I would love. There was never any pressure to buy and he even sent me home to think about it so I was completely confident in my purchase. The entire staff thru the purchase process was delightful! I would definitely recommend this dealership to anyone looking for a car. Thanks Corey and Lakeland VW!

Nov 16, 2018

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Treated like family

Wife’s car was getting old and needed A LOT of work.. went to VW and didn’t even want to look at the old car again because I was so “over it”. Corey helped us immensely even down to choosing the right color (we are very indecisive haha). We were in and out and left spending MUCH less than expected with a MUCH better vehicle than expected. Thanks VW and Corey.

Nov 07, 2018

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2014 Bug convertable

Irritating interruptions (numerous) of sale finalization by individuals wanting to take a group picture of staff in spite of closing officer's attempt to get them to leave him [and us] alone until he could finish the deal. Very unprofessional even on the 31st of October!

Nov 05, 2018

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Exciting, easy, simple

I would recommend this car dealership to anyone!! Great people with great knowledge. I walked in very nervous and left there reassured that I made the right choice. I love my new car!!

Oct 28, 2018

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Corey did an amazing Job!

Corey had so much information on the car we chose! He didn't pressure us but made us feel informed. He was funny and made the process so easy! We will definitely recommend him to our friends!

Oct 17, 2018

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Ratings

I have always been taken care of with utmost kindness and professionalism Everyone is very considerate of your time and comfort while in the dealership

Sep 30, 2018

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Amazing price amazing service

Corey Godden at Lakeland Volkswagen made my first car buying experience quick and easy! Everyone needs to go check him out, you won't be disappointed!

Sep 30, 2018

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Great service

I had a great experience with corey at lakeland vw! They make the car buying process extremely quick and easy. I would recommend them to everyone.

Dave Shepherd

Dave Shepherd

Product Specialist

74 Reviews
Certified
Contact Me
Dealership Experience 7 years 1 months
Industry Experience 34 years 10 months
Recent Reviews

Oct 16, 2019

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Silver Atlas

We were treated with respect and Dave.was very knowledgeable and made the process easy.. The business manager was very informative and gave us many suggestions as to things to do and see in Florida, as we are new to the Sunshine State. Made car buying easy. We love the Atlas. Dale & Joyce Meyer

Oct 10, 2019

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Great experience !!!!

I knew what I wanted when I went in. They did not have the color on the lot but they found one and had it delivered. Dave was great! Went through all the bells and whistle with me so I was comfortable with the car.

Sep 23, 2019

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The very best dealership

This is the second vehicle my family has purchased from this dealership and we always have great service. Thank you to Dave especially for always being so courteous and making car shopping easy and affordable.

Sep 14, 2019

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Best Salesman ever

Dave Shepherd far exceeded any and all expectations I had. Would highly recommend him and the dealership as a whole. Was amazed at the depth of product knowledge he possessed.

Sep 11, 2019

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Amazing

Excellent service! I liked everything about this dealership. The personalized services was great! They answered all my questions. The SUV is just perfect for me!

Sep 06, 2019

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Great and quick deal

The salesman was very friendly, professional, and polite. Also very knowledgeable and informative. I got a great deal just minutes before they closed. I would highly recommend this dealership.

Aug 30, 2019

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Quick and Easy

Lakeland VW made it quick and easy to purchase our new vehicle. They are all very knowledgeable and are some if the most friendly people I've come across at dealerships.

Aug 19, 2019

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Very friendly and helpful!

I’m a first time buyer and they helped me with everything I would need! They answered all my questions and were very patient with me. Great people!

Aug 17, 2019

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Best car buying experience ever!!!!!

Awesome experience buying a car. Nothing like I've experienced in the past. Dave is awesome and did such an amazing job. Very thoughtful and patient. Thank you!

Aug 17, 2019

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Great service

This is my fifth Volkswagen and the fourth purchased from Lakeland Volkswagen. Everyone at this dealership has bent over backwards to accommodate my needs. I highly recommend Lakeland Volkswagen.

Aug 12, 2019

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Service and Sales

I finalized the purchase of my car and also had it serviced while there. Lakeland VW, especially Jonathan, Dave and Larry, is always a pleasure to do business with.

Aug 12, 2019

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2014 Passat SEL purchase.

Dave is a Great upfront representative for your dealership. He and the others involved with our used car purchase made our buying experience very smooth.

Aug 12, 2019

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Leased Atlas

Always a pleasure doing business with Lakeland VW and Dave Shepherd. Larry Riddle in finance was awesome to work with too. Love my new VW!

Aug 08, 2019

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Best car purchasing experience EVER !

Dave was a great guy to work with! No pressure , very honest and explained every detail ! Was in and out quickly ! Larry was also very knowledgeable and efficient! Will definitely do business with them in the future !

Aug 01, 2019

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Easy and friendly!

When I arrived everyone was very welcoming and made it simple to narrow my decision while not being pushy! Smooth sailing! Dave I was friendly but not overwhelming

Jul 27, 2019

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New Beetle-worked with Sales, Finance and Service

I’m a VW Beetle fan and wanted to make sure I purchased a new one this year, since this is the last year it will be produced. Everyone I came in contact with and worked with were friendly, helpful, knowledgeable and professional. I worked with Dave and Trey in Sales, Jared in Finance and Lindsay in service.

Jul 18, 2019

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Great Service and a great price too

I had been looking for a specific used car for some time when I found one on their website. Decided to visit them when I was in the area. Had a good selection of good used VW's to look at. Decision was easy. Handled our trade in effortlessly. Even handled the titling paperwork for my homestate. Would definitely recommend and use again in the future if the timing is right.

Jul 18, 2019

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Great experience at the dealership

Dave went over and beyond to make sure I got the car I wanted. Very helpful & knowledgeable of the car I choose. My experience was quick and Jarrod went over things thoroughly and unexplained all the finance papers

Jul 09, 2019

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2019 ATLAS

Best Prices around, great people, and enjoyable NO PRESSURE AT ALL!!!!! The sales staff explained all features in great detail. I would recommend anyone who is thinking of buying a VW go to LAKELAND Volkswagen before you make any decision to purchase, you won't regret this visit.

Jul 06, 2019

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Great experience

I’ve kicked the tires on quite a few vehicles and visited many dealerships. This was an easy, no hassle experience and I can’t say enough good things about the folks at Lakeland VW. Thanks for making the process of buying a car so much less stressful. You guys rock!

Jul 05, 2019

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It was wonderful.

It was a wonderful experience and I will purchase another vehicle from them. Great sales team, Dave was awesome and it was great all around experience.

Jul 03, 2019

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Lease of new jetta

I found Dave Shepherd to be the kind of sales agent I like to deal with. Friendly, fair and no pushing for the sale. He is knowledgeable on the product, offered advice on best deal for me and ended up presenting me with a proposal that fit my needs. Jared in financing made for a smooth quick process. He offered me add ons with a clear explanation of each and value vs cost explanation. My family and I have purchased/leased a number of vehicles over the years and have always left feeling fairly treated.

Jul 03, 2019

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Another good deal

This is the third car I purchased from Lakeland VW and they have always been upfront and honest with me. I would recommend them if you want a great car at a good price.

Jun 19, 2019

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Very nice and hard job

The sale is very nice and patience. English for me is the second language. He teach me all details about my new car. He is very friendly

Jun 10, 2019

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Great people to deal with.

Great group of people. Highly recommended. I live in Michigan and the transition was done by phone. Very smooth and care free. Picking car up 6-14-19.

Jun 10, 2019

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purchase of a certified vehicle

Friendly , polite,honest and professional personnel. Very efficient and knowledgeable at what they're doing. We had great experience from the time we entered the dealership to the time when we left the dealership with a certified car special Thanks to David ,Jared and Trey

Jun 03, 2019

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Great experience

After recently visiting several dealerships in the hunt for a vehicle, this was the best experience. Dave was extremely helpful and I never felt any pressure. The customer service was excellent and we were in and out very quickly. Thank you for all of your help — we love our new vehicle!

May 29, 2019

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Excellence

I am happy and grateful for the service, patience and the attention. Dave Shepard did a great service. I recommend it. Thanks for the help.

May 27, 2019

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Came in for a repair

I was heading to Tampa FL they let me stop by, took less than 30 mins and they were ordering the parts. They had me in and out very quickly which is unusual for most dealerships service center. It's an hour away from home but they treat you like a customer and not like a wallet. I did purchase my CPO GTI from here as well which was extremely painless and quick.

May 19, 2019

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2015 VW Passat TDI

I drove to Lakeland VW today it was over an hour away from my house to purchase a certified pre-owned 2015 Passat TDI. I am glad I did. This was absolutely the easiest and most pleasant car buying experience I've ever had in my life. Everybody was very friendly. Our salesman, Dave, was very knowledgeable about the car I wanted to buy and was very easy to work with. I highly recommend Lakeland VW for your next car purchase.

May 17, 2019

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Great Selection

Lakeland Volkswagen has a great selection of diesel Passats and Jettas. We selected a wonderful diesel Passat. This will be by 3rd Volkswagen, 2nd Passat! I highly recommend Dave in Sales. He did a great job taking care of me during the process. He made the sale very easy and quick. He was very friendly and made the process a breeze. He was thorough before my test drive going through all of the features in the vehicle as well as after the purchase. If you are looking to purchase a new or used VOLKSWAGEN go see Dave now! He’s the man!

May 12, 2019

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Pain Free

I've been looking for a used car for awhile and there are always hidden fees added to the price. Not here, David was nice and upfront about the costs, not tacking on an absurd amount of fees like some dealers. Would definitely recommend these guys.

May 03, 2019

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Awesome experience

overall a great experience with the dealership. Came in and told them what I was looking for and they brought the car right out. Before I test drove the vehicle Dave was explaining all the features the car came with. After the test drive the rest was straight forward and simple. Came to an agreement and that was it. I would definitely come here if I wanted to buy another car and recommend to someone else.

Apr 30, 2019

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car purchase

we always have an awesome experience as always. we worked with Dave, Cory, israel and topped it off with Jared the finance mgr. we were on our way to purchase in orlando for a lower price but turned around and came back to your dealership because of the great customer service! Figured it was worth paying a little more for it!!

Apr 21, 2019

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Very Enjoyable

We knew which vehicles we wanted to look at when we arrived at the dealership. Dave did not pressure us and allowed us to test drive vehicle by ourselves. He was very informative and personable. This was the best car buying experience i have ever been involved in. Thanks for making this an enjoyable experience!

Apr 12, 2019

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Friendly and Helpful service

The manager and staff were friendly and helpful when searching for a Volkswagen vehicle. Mr. Shepherd answered all of my questions and any concerns I had. Also, he followed up in a timely manner regarding our purchase.

Apr 12, 2019

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Excellent

It was a very good experience. Would shop for a vehicle there again, the whole staff was very helpful and the sale went smoothly for us.

Apr 09, 2019

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Proud owner of 2019 Atlas

Lakeland VW gained a new customer and the proud owner of a gorgeous 2019 Atlas. The ease of purchasing this vehicle was exceptional. Dave Shepherd is your man.

Apr 06, 2019

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Very helpful

Dave was very helpful in getting a somewhat complicated lease to a successful outcome. A comfortable, no-pressure experience, Dave understood the vehicle and it’s options. He was also very helpful in working through various lease options for this company vehicle. I’d have no hesitation in recommending Lakeland, and specifically, Dave.

Apr 01, 2019

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Purchase of 2017 Beetle

Visited the dealership to look at a 2017 Beetle convertible. Not the exact color my wife was wanting but decided that she was ok with color of white silver. Dave Shepherd was good to work with and the transaction was pretty much seamless since we paid cash for vehicle. Dave had a couple of spots repaired without hassle.

Mar 31, 2019

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Amazing as Always

Even though I live in Seminole County, I always drive to Lakeland for any of my VW needs. Dave always helps me make the best decision. My lease was almost up and he presented all of my options to help me decide what would be the bets choice financially and for security. Walked away with a brand new Jetta for only slightly more than what I would have paid to buy out my lease. These guys are always amazing, from the moment you walk in the door to the moment you leave. 10/10 would recommend.

Mar 23, 2019

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5 stars

We had a wornderful experience buying my beetle, Dave was fantastic, took really good care of us. Larry was also great, explaining all the paperwork. Thank you!

Mar 06, 2019

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Gold Stars - Sales & Finance!

After spending nearly 3 months shopping/researching & test-driving, and from every brand & dealer of compact SUVs imaginable, I met Dave Shepherd of Lakeland VW. Right from the start--- friendly, personable, NOT pushy, nor demanding instant decisions, just a very easy guy with whom to get along. I don't know about you, but big BIG pluses for me! The car? My daughter & I had test driven several in & around the Orlando area where she lives, and I thought I had seen every little tech goody to be seen--- Nope, Dave surprised me w/ several others. Do I remember them? In all honesty, no, but I have no doubt in my mind that the answers are a quick phone call to Dave away. (By the way? The "White Silver" is gorgeous, y'all!) I can just as easily substitute Jared's name in this in re: financing instead. Being interested in building my credit, it's virtually non-existent save for a card or two, he went over every way with its positives & its negatives & we settled on what we think is best for me! You can buy a car, a Volkswagon, anywhere, BUT I can promise you that you will not have a better experience than Lakeland VW. And do yourself a favor, ask for Dave Shepherd. P.S. Cassandra @ VW Car-Net deserves a gold star for her congenial manner, too!

Mar 02, 2019

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Best experience in 1st time buying new car

Great experience in buying my new golf GTI from start until signing the contract. No pressure and clear explanation on the pricing with no untoward add - ons. This experience makes great difference from our salesperson David Shepherd. If you ever come to go to Lakeland Volkswagen look for him and he will help you get your car with no pressure.

Feb 16, 2019

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Used car

It was a pleasure buying it from the dealership. Dave was a huge help with the test drive. I even went out and test drive it for a second time in the same day.

Feb 11, 2019

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Great service all-aroud.

we bought a Jetta From Lakeland Volkswagen last year. We took the Jetta in for the year service, and we saw a new Tiguan in the showroom. We talked about we could use a little more room, My wife saw David Shepherd, who we bought the Jetta through, out on the lot. So I went to ask him about the Tigaun. David was very helpful in answering all questions and in getting us a great deal. Larry Riddlel, who helped us a year ago, made the financing go smoothly, as before. Long story short, around two hours later, we drove home in our new Tiguan. Lakeland VW has a great team. Their service department is great to deal with also. I won't go any were else the purchase a car.

Feb 10, 2019

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Volkswagen car

It was good and I was very well informed. The person that help me was very friendly and also help me to get a good deal for the financial process of the car.

Jan 21, 2019

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Stress free

It was a very pleasant experience and the staff were very helpful and courteous. All my questions were answered in a timely manner and everything was explained in great detail. The staff were very attentive and good with follow up calls.

Dec 31, 2018

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Great staff!

The people here were great! No pressure, very accommodating. We found the car on line, came to the dealership and test drove. In and out in about 2 hours. Very happy, would highly recommend this dealership.

Dec 29, 2018

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Great dealers, great price.

I totally recommend Volkswagen Lakeland, I purchased a used Nissan Altima, they offered an extremely fair price and were great to work with! Thanks Dave!

Dec 21, 2018

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A great car buying experience!

I’ve been looking to buy a new car for awhile now, trying to find a good deal, but also for a car that is in great shape. I found this car while on social media and it looked to be in perfect condition, with low miles and a great price. So we decided to take the drive to Lakeland which is an hour and a half away from where we live, to go take a look at this car. The second we arrived, Dave Shepard greeted us with a warm welcome and he showed us the car. I took it for a test drive while he showed us all parts of Lakeland. That was fun. I loved the car right from the start. When we got back, we went over the paperwork, and to see if I had good enough credit to take a loan out for it. Through this whole process, Dave was super great and helpful and he definitely tried to give us the best deal on the car. I had never done this before, but Dave made me feel comfortable about the whole ordeal and made it pretty easy. So I bought the car and he handed me the keys. Then we saw Jared Miller who was really nice and helped me with signing all of the paperwork. He was great! Then once that was all done, Dave showed me how to use all of the special features in my new car. Then once I felt good about everything, he wished me the best look and I drove off with my new car. All in all, I definitely recommend Lakeland Volkswagen! They are there to help you find the perfect car for you!! Thank you Dave and Jared for making me feel comfortable and making it a great car buying experience!

Dec 15, 2018

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2019 VW Jetta

Very nice low pressure staff and management.; also very knowledgeable on their products and cars. The prices on the VW Jettas Was $2000 less Than other dealers. I would highly recommend Lakeland VW to anyone.

Dec 14, 2018

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Amazing car buying experience!

Our sales associate we worked with in buying our vehicle was amazing! He made sure to go through all of the car's features and gave us a scenic tour of Lakeland while test driving. Overall, great experience!

Dec 07, 2018

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Great experience!

Dave was my sales guy and was super helpful the whole time. Jared did my finance paperwork (which took some effort on his part since I changed my mind on vehicles among other things), and was just as helpful! Definitely enjoyed buying my first SUV here!

Dec 02, 2018

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New car experiences

Came in with my trade in and drove home with my new car, same day. Can't get much better than that! Good trade in too.

Nov 26, 2018

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Smooth, No Hassle Process

I have purchased numerous cars, but this was my first Volkswagen. The experience was very laid back and hassle free. There were no gimmicks to receive the advertised seller discount or undue sales pressure like you typically endure at a dealership, so that was very refreshing. The overall experience while purchasing my vehicle was pleasant.

Nov 15, 2018

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VW ATLAS

Purchased the new VW ATLAS. It was a wonderful buying experience. Everyone I spoke with was very knowlegable, helpful and polite. Thank you Lakeland Volkswagen.

Nov 12, 2018

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Easy and fast experience

The dealership had the vehicle selection at the price that I wanted. Even on a busy Veterans Day weekend the process was not time consuming as I thought it would be. I would go back again.

Nov 08, 2018

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I only drop off the car I don’t stay

I never had problem after the car left the shop or the same problem. I will take my car there again if need too. Thank you guys

Nov 04, 2018

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Amazing experience!!

Dave really did an amazing job - he was very determined to do anything we needed to get into our vehicle, but was not pressuring at all. He was also very informative in giving us every option available to us. Highly recommend!!! Jared was also very informative and efficient. He answered all of our questions and also thoroughly explained details to us.

Nov 02, 2018

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Great sales Dept. with David Sheppard

Thank You David Sheppard for a "painless purchase". Must be the "Marine in you...Once a Marine, Always a Marine". Thanks Again for a great sales experience.

Oct 14, 2018

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Simply Awesome

Hiram, Dave, Larry and Charles were awesome. This is my 3rd VW from Lakeland VW in less than 4 months and every time it was the same great service. If I had another driver I would buy another one from Lakeland VW😁👍

Oct 10, 2018

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Quick, efficient service on the sales side.

An efficient and low pressure approach to the sales process. My sales guy, David, did a great job and the trade in and purchase process was quick and easy. I’d recommend these guys to anyone looking for a new or used VW.

Oct 03, 2018

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Friendly, courteous and knowledgeable

Wonderful place to do business. Would highly recommend dealership to all. Great car buying experience. Dave Shepherd was very pleasant and it was pleasurable doing business with him.

Oct 01, 2018

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Great experience.

The staff at Lakeland Volkswagen was great. We are very excited about our new purchase. We are able to get a great deal on an awesome vehicle.

Sep 30, 2018

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Hassle Free Experience

I’ve bought many, many cars and this is by far the best car I’ve ever had and the easiest car buying experience ever! Superb customer service and knowledge of the vehicle from Dave. Jared in financing was also awesome! Thanks for everything! -The Meyers-

Dec 15, 2015

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Not honest! At all!!

I own a 2013 Passat tdi with 25k miles and was looking to trade it in for a GTI. I was told by the salesman that VW would buy back my vehicle at the value it was prior to the scandal since it was on of the vehicles affected. He also told me that the dealership has no say in the value that VW would give me. After the dealership looked at my vehicle it was rated as in excellent condition. I went ahead and asked what they would give for the trade and they came back with 12k. So prior to the scandal (6 months earlier) I looked up the value of my car and it was 21k. So basically the dealership knows VW would buy back my vehicle at around 19k but they were trying to under cut me and rip me off. I left immediately while the salesman was trying to offer me $500 extra off. This dealership is a joke and tries to capitalize on tdi scandal. I will never go back to this dealership and I will never buy another VW!

Dec 16, 2013

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I would NEVER recommend this dealership!!! I found the...

I would NEVER recommend this dealership!!! I found the vehicle on cars.com and drove over an hour and a half to get to Lakeland VW. Online the description said the car was "certified pre-owned" and still had warranty on it. A week after purchase, the buttons for the gas cap and the passenger window broke off. I brought the car to my local VW dealership and I then found out that the warranty had expired on the vehicle 2 months before I even purchased it! Also, I found out that the car was NOT certified pre-owned! My husband called and spoke to the manager and he was EXTREMELY rude!! I will NEVER recommend this dealership to anyone and I will definitely write this review on many other websites.

Dec 05, 2013

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We had a very positive experience purchasing our car at...

We had a very positive experience purchasing our car at the Lakeland Volkswagon dealership. Thanks for taking care of us so well, Dave and Jared.

Aug 25, 2013

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I was recently in the market to purchase my second Jetta....

I was recently in the market to purchase my second Jetta. I love the Volkswagen brand, but I’m not a fan of the new body style, so I decided to go with a CPO vehicle. I searched all around the Southeast and found the exact one I wanted at Lakeland VW. A few days later, I drove from my home in Atlanta down to Florida to purchase my new car. Hours after my purchase, I contacted the dealership with issues that I noticed with my air conditioning while driving home. In response to problems with my air, the finance manager offered not to fix a car that was obviously not functioning correctly on their lot, but to sell me an additional warranty on top of the one that came with the car. A few days later, I contacted the general manager, Jared, who refused to reimburse me for the $50 deductible that I would have to pay to have my air fixed under the car’s existing warranty. He insisted that he could not even write me a check, but that the only way he could get around the deductible was for me to drive eight hours from Atlanta back down to Lakeland. When I commented to the general manager that I would spend more than $50 in gas driving down there, Jared was still unconcerned and steadfast in his decision. I contacted Volkswagen Corporate with the bad business practices of Lakeland VW and they stepped up to do what was right by paying to have my air fixed. To rectify the issue with my air, the compressor had to be replaced and now my air works fine. I have no idea why the general manager was so rude and was such a jerk about fixing something that was clearly not right when he sold me the car, but I will definitely not even consider Lakeland VW for my third Volkswagen purchase.

Mar 22, 2013

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Everyone was very professional, knowledgeable, pleasant...

Everyone was very professional, knowledgeable, pleasant and helpful. They took the time that was needed to explain all of the options on the car. The paper work took the appropriate amount of time. No pressure.

Jan 30, 2013

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A great experience...found the Beetle convertible on web...

A great experience...found the Beetle convertible on web search...wanted to see it up close and personal...happy for local dealership! Rick Jones was freindly, informative, easy to talk too...even came in early to work for us so I could test drive the car "again"...also drove a new convertible but wanted a second car so the better buy was the 2009 gekko green bug...SWEET! Thanks guys... Finance man...Charles..had us signing on the line that day...good job!! Picked up car next day...and Dave showed us all the little details....!!!

Jan 05, 2013

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Great dealership. Second car.purchased here. Would...

Great dealership. Second car.purchased here. Would recommend to a friend. David shepherd is very knowledgable. Charles in finance was very helpful. Sevice dept top notch

Dec 17, 2012

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Great experience. Very customer oriented. Dave was very...

Great experience. Very customer oriented. Dave was very knowledgeable of the Jetta and explained the car functions thoroughly. I very satisfied with my experience. I would highly recommend this dealership to my friends.

Lawrence

Lawrence "Trey" Chapman

Product Specialist

81 Reviews
Certified
Contact Me
Dealership Experience 5 years 5 months
Industry Experience 5 years 5 months
I sincerely just want my customers to feel like they have a friend they can turn to for their car needs during the period of the purchase and long after. There is nothing more important to me than making my customers happy. If I can put a smile on their face and make a memorable experience then I feel like I have done my job. I'm just here to spread the V-DUB LOVE!
Recent Reviews

Oct 14, 2019

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Excellent

Service was excellent as it always is. Other associates acknowledge you while your waiting on service. Don't change a thing! Say thank you to your staff daily!

Sep 24, 2019

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Long time customer.

This dealership makes it impossible for me to own anything but a VW. I'll check all the names below after this review. The service department part is the thing that kept me coming back for many years, but since the incarnation of this property becoming Lakeland VW, I've been impressed with the sales department. I started here in the late 90's when it was Robert G. Waters, then it went through two incarnations I don't need to talk about, then Lakeland VW. This place has been excellent from day one to me. I like everyone. My latest purchase was extremely easy and no guess work. It is a great place to deal with from purchase to service. Thanks again Lakeland VW.

Sep 16, 2019

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Great dealership!

Thanks for Trey and Larry, it was one of me best experiences to buy a vehicle. Very professional, courteous, and knowledgeable salesman. I would highly recommend to buy a VW here.

Sep 11, 2019

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A good place to do business. Will be back again.

I drove 1 hr 20 minutes to buy my Golf R from these guys. My interactions with Brad and Trey (salesmen) was awesome as was my experience with Jared in finance. I only had two very minor issues, but these would not prevent me from going back. I requested a hand wash with no brushes. This was not a request they could accommodate, so I left with a dirty car. There was also a broken grab handle which none of us saw before I drove home, so now I need to get it handled at a local dealer. Both minor issues, but worth noting.

Aug 31, 2019

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New car pirchase

Great experience fantastic customer service from Trey, he was very knowledgeable and very responsive to our needs. Would happily recommend him to anyone looking to buy a car from you

Aug 26, 2019

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Laid back and comfortable

My experience with Trey was excellent. Even though I had found the car I expected to purchase, he took time to walk me through other options available in inventory. I felt no pressure from beginning to end, and did not have to be turned over to the "closer" to complete the deal. Very friendly people throughout the process. Nice to deal with.

Aug 26, 2019

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Treys the guy you want!

When I call a dealer ship I expect to get the typical sales guy every time. I called LakelandVW and got Trey, this was a great sign for a easy and perfect car buying experience. Try will treat you like his close friend from the start with no BS car salesmen tricks. 5/5 would shop again with Trey. I love my TDI SEL Passat

Aug 23, 2019

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Fabulous Experience!!

Trey is fabulous to work with. Very responsive, courteous and even follows up after the sale! I was looking for a specific car online. He had it, got me the best price in Florida and made the whole process so easy. Loved the retro music albums playing in their office. Very fitting for my Beetle purchase. Larry in Finance was very efficient and helpful. Great experience overall!

Aug 19, 2019

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Best car purchasing experience ever!

I made an appointment for a test drive. Trey Chapman had the air running and everything ready to go. The whole experience was effortless. Trey even made a video of the vehicle for me to show my husband! He was extremely knowledgeable about the vehicle.

Jul 30, 2019

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Great Experience

After visiting several other dealerships, we came here to see a vehicle we found on Autotrader. Michelle kept us updated on when the vehicle was expected to be received in to inventory, and we immediately made plans to visit. Trey welcomed us and was amazing through the whole process. It was encouraging to know he also owned the same vehicle type at which we were looking. We never felt bullied or pressured like some of the other dealerships made us feel. We were worried based on some online reviews we saw about erroneous fees, but we did not experience that at all. In fact, Lakeland had lower/fewer fees than some of the others we had visited. This, along with their pricing and incentives allowed us to purchase a brand new vehicle for roughly the same price as used ones we were interested in. I would definitely recommend Lakeland Volkswagen.

Jul 27, 2019

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New Beetle-worked with Sales, Finance and Service

I’m a VW Beetle fan and wanted to make sure I purchased a new one this year, since this is the last year it will be produced. Everyone I came in contact with and worked with were friendly, helpful, knowledgeable and professional. I worked with Dave and Trey in Sales, Jared in Finance and Lindsay in service.

Jul 22, 2019

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Great service

Everyone in the service and sales department does an excellent job. The head tech Dan and service managers/ advisers are always straight forward and care about you and your VW!

Jul 17, 2019

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Most Enjoyable and Easy Auto Purchase

Trey was already sent to us as a referral from a friend so we already had high expectations. Rarely does one hear positive reviews of “sales people”. Trey wasn’t a sales persons though - he was a friend. We felt cared for and he guided us with his knowledge through the entire process. He was relaxed and made us feel comfortable with him. We love our vehicle and will certainly be back.

Jun 27, 2019

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Always great

This place is always great. Always has been for me. Jonathan in-service help me out of a real jam a week ago. Way beyond the call of duty… Thank you again.

Jun 24, 2019

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Great experience!

This was by far the best car buying experience I've had in years!!! Trey was so patient with me and I didn't feel pressured to purchase at all. Will definitely refer my friends to lakeland Volkswagen! The financing process was so quick and efficient! Thanks guys!

Jun 19, 2019

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Fast, professional and very friendly!!

We can’t be more satisfied with our experience. Lawrence’s professionalism, patience and knowledge helped us make the right choice and we could not be happier. If we are on the market again for a VW we are definitely coming back to Lakeland VW

Jun 18, 2019

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Fixed

I had taken my car in for another problem on it and while it was there they finally found why my convertible top kept giving me an error message. Finally saw what was wrong with it. Got the car fixed and back within a day!

Jun 10, 2019

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Wonderful Experience!

I leased a 2019 Tiguan from Lakeland Volkswagen last week. I’ve leased many vehicles in the past but my salesperson, Trey Chapman, made the experience quick and easy. He went out of his way to make himself available to answer any questions I had, went over all the vehicle features, and even assisted me with the return of my former vehicle.

Jun 10, 2019

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purchase of a certified vehicle

Friendly , polite,honest and professional personnel. Very efficient and knowledgeable at what they're doing. We had great experience from the time we entered the dealership to the time when we left the dealership with a certified car special Thanks to David ,Jared and Trey

Jun 04, 2019

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Best New Car Experience Ever!

I have purchased and leased many vehicles in my 53 years and my experience with Lakeland VW by far exceeded other dealerships in every way! I made an appointment for a test drive and when I arrived the vehicle was waiting for me with the air running. My salesman knew the vehicle inside and out. I fell in love with the safety & technology features and the way the 2019 Atlas drove. My husband was not with me, so I told my salesman (Trey Chapman) I’d talk to my husband and hopefully I’d be back the next day. Trey went the extra mile and made a video of the vehicle I was interested in so I could show my husband; that was definitely a first for me! Needless to say, we both returned the next day and I am now the proud leaser of a 2019 Atlas!

May 30, 2019

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Dedicated Sales Professionals Still Exist!

Picked up a new Tiguan 2019, couldn’t be more pleased with the courtesy, consideration and sheer professionalism of an Individual named Trey Chapman. This is my second vehicle from Lakeland Volkswagen. Yes it was a long drive, Yes it was definitely worth it, yes I would do it again .......They really are that good!!!!!

May 27, 2019

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Always a good experience

Highly recommend visiting Lakeland VW for Sales and service. You are greeted promptly at each visit. Lyndsay is very knowledgeable about products and services along with Trey who I will buy another car from when the time is right!

May 13, 2019

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Found the perfect Jetta

First time buying a car since my husband passed away. I was more than a little nervous. Trey was so great to work with! Made me feel completely at ease. So glad I went to LakelandVW. Thanks, Trey!

Apr 30, 2019

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Happy Customer!

We had such a pleasant experience with Trey from VW in Lakeland. He was an expert on the vehicle I was shopping for, he was able to answer all my queations and more. Usually agreeing to the terms of the deal is the most stressful part of purchasing a new vehicle, but not with Trey. He was fair and able to make a deal quickly. I drove away in my new car feeling great about my experience and my new ride! Thank you Trey and VW of Lakeland!!

Apr 24, 2019

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110K service

I drive 100 miles to do business with Lakeland VW. Great bunch of people, would not go anywhere else. They even offer a free loaner car if repairs can't be made the same day.

Apr 22, 2019

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Excellence at Lakeland VW

When I have any questions or any work to be done on my Jetta, they are always available and accommodating. Excellent customer service and knowledgeable techs.

Apr 15, 2019

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Nice Experience Buying New Tiguan

My wife and I worked with Trey Chapman with the purchase of our 2019 Tiguan SE. He was very knowledgeable about the features of the car and a very personable guy. They did not negotiate as they offered a very competitive upfront price, contingent on you financing with them. Looking forward to driving the new VW!!

Mar 30, 2019

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Lease trade in and new purchase

What an amazing experience! They all made the whole process so quick and easy. Love everyone at Lakeland VW they treat you like family! Thanks again for everything!!!!

Mar 19, 2019

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Extremely helpful and friendly

The overall feel of the dealership was very welcoming. Trey went beyond what a salesperson is required of when it came to making my visit a non intimidating experience. I felt like he wanted to find a car that I loved as much as I wanted to find one that I loved. His genuine demeanor and perseverance to find a vehicle so well suited for me was definitely not overlooked.

Feb 25, 2019

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Amazing place! They made buying a car not a pain!

Trey was an outstanding sales person and all around helpful guy! He was much more concerned that we get a vehicle that works for us and we enjoyed than with making a sale! I'd recommend him to anyone looking to purchase a vehicle! He's very knowledgeable and helpful!! Jared in finance took great care of us as well!

Feb 20, 2019

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Bringing my lady home

Super great, once I made my choice and test drove her, paper work completed within on hour. Everything I wanted for myself. This dealership help me make that choice

Feb 04, 2019

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Fantastic

Environment was Friendly and welcoming, made sure I was happy and comfortable with my purchase and didn’t overly push like other dealerships. Very happy with my new VW Jetta!

Feb 04, 2019

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Always great.

I am a long-time customer of the dealer ship and especially the service department, Many of the people in the service department that I’ve known through three dealerships on that property have continued to work there. I always get great customer service from them. Anyhow, superlatives to everyone there.

Jan 09, 2019

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Excellent, quick, no hassle, respectful. All traits I felt

Every time I’ve been car shopping instantly I am annoyed by everyone hounding me down. Not at all with this man. He helped me when I was ready not by following me, he helped me find exactly what was in my budget not a penny more and even helped me find the best deal and offers available. Truly he is a good sales man, you can tell he is t only here for the paycheck like the rest, though this is his life he’d rather you be happy with what you purchased then to sell you something you can’t afford! I appreciate your help me! Have been here for 4 different cars now and will always come back!

Jan 05, 2019

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Best sales service!

Trey Chapman has become our go to guy when we need a new VW. (We now have 3!) He exemplifies what customer service should be- a great relationship. We share our needs and wants and he listens and always helps us to make an informed decision. We will be needing a 4th car in the coming year and we will always look to Trey - who has now become a trusted friend.

Dec 31, 2018

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Best car buying experience Ever!!

We unexpectedly needed to replace our vehicle purchased @ Lakeland VW in 2016. We returned to LVW because our first experience was so great. Again, Trey Chapman and Jared as well as ALL staff @ LVW made our purchase quick, painless and actually enjoyable. Would also like to thank parts/service persons who did a very quick and excellent window trim install before leaving. We have never purchased 2 cars from same dealer before, but we will absolutely return to LVW first for the next one! LOVE LVW ??

Dec 27, 2018

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CPO Jetta

Trey in Sales and Larry in finance were great in helping get me the car that I wanted and one that fit my needs! Thanks guys!

Dec 21, 2018

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Pricing

The car I wanted was mixed up with another the prices didn’t jive . They didn’t stick with the price or offer options for me to feel content.

Dec 19, 2018

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Always great.

Well, I’ve written the same review in different words at least five times. I love the dealership and everyone that works in it. If you treat them with respect, the payback always comes back threefold. I think people who are obnoxious jerks get exactly what they deserve want to going to a place of business. I’m in a line of work where I am literally forced to put up with and be nice to the general public. So my attitude is I don’t want them to have to put up with me, I want to be somebody who walks in there that they’re happy to see. That’s always my goal, and they are always great to me. Great job as usual. By the way, Jonathan and Dan, you were right, I did need a full alignment LOL.

Dec 17, 2018

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To trey did the best job

Go to trey he helps us out Lakeland Volkswagen can help you right way they know what they doing and do not waste your time keep up your good work guys

Dec 11, 2018

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Perfect car buying expierence

Everyone was very friendly and courteous and we were in and out ! How a car buying experience should be. Big thanks to Trey for helping us make a better choice on our Tiguan.

Dec 06, 2018

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knollage and helpfull

Trey Chapman was extremely helpful to me and my wife. He spent time going over the technology built into the car we were thinking of purchasing. Although we are not techno incline Trey explained the way we could understand. We left there being confident about our purchase and how to use and operate our new vehicle.

Dec 03, 2018

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To good to be true

Sales department is great but if you trade something in make sure they pay it completely off before it hits your credit report. Getting a late payment charge a in the mail after 2 months of trading in my car because they didn’t pay the whole balance off. Finance department states it is my responsibility to make sure it is paid in full after I trading it in to their dealership. Not willing to find a solution and wanting to push all the blame off on to the customer is terrible.

Nov 29, 2018

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Great

Really helpful, they are not pushing like the other dealers, great people. I will recommend this place to buy your first car. You will come back once you are ready to buy or lease another car.

Nov 28, 2018

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