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Disclaimer:

 

All advertised prices exclude government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge, and any emission testing charge.

New vehicle pricing includes all offers and incentives. Prices may include incentives that are dependent upon payment or purchase method. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (863) 804-6160 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.


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Basic Info

Body:
4dr Car
HWY:
40 MPG
City:
30 MPG
Exterior:
WHITE SILVER METALLIC
Interior:
TITAN BLK CLOTH
Engine:
Intercooled Turbo Regular Unleaded I-4 1.4 L/85
Trans:
Automatic

Vehicle Details

  • Audio Theft Deterrent
  • Window Grid Diversity Antenna
  • 60-40 Folding Bench Front Facing Fold Forward Seatback Rear Seat
  • Manual Tilt/Telescoping Steering Column
  • Power Rear Windows
  • Front Cupholder
  • Rear Cupholder
  • Power Fuel Flap Locking Type
  • Manual Air Conditioning
  • HVAC -inc: Underseat Ducts
  • Driver Foot Rest
  • Full Cloth Headliner
  • Day-Night Rearview Mirror
  • Fade-To-Off Interior Lighting
  • Carpet Floor Trim
  • FOB Controls -inc: Trunk/Hatch/Tailgate
  • Delayed Accessory Power
  • Power Door Locks w/Autolock Feature
  • Redundant Digital Speedometer
  • Trip Computer
  • Outside Temp Gauge
  • Analog Display
  • Manual Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
  • Air Filtration
  • Urethane Gear Shift Knob
  • Driver And Passenger Visor Vanity Mirrors
  • Seats w/Cloth Back Material
  • Cargo Space Lights
  • Cloth seat trim
  • Remote Keyless Entry w/Integrated Key Transmitter, Illuminated Entry and Panic Button
  • Cruise Control w/Steering Wheel Controls
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Metal-Look Interior Accents
  • Power 1st Row Windows w/Front And Rear 1-Touch Up/Down
  • Systems Monitor
  • Gauges -inc: Speedometer, Odometer, Tachometer, Trip Odometer and Trip Computer
  • Glove Box
  • Driver / Passenger And Rear Door Bins
  • Engine Immobilizer
  • Radio w/Seek-Scan, Clock, Speed Compensated Volume Control, Steering Wheel Controls and Radio Data System
  • Rear Map Lights
  • Cargo Features -inc: Spare Tire Mobility Kit
  • Front Center Armrest
  • Remote Releases -Inc: Power Cargo Access
  • 1 12V DC Power Outlet
  • 2 LCD Monitors In The Front
  • Full Carpet Floor Covering -inc: Carpet Front Floor Mats
  • front comfort seats -inc: 6-way manual driver's seat w/height adjustment and 4-way manual front passenger seat
  • Full Floor Console w/Covered Storage and 1 12V DC Power Outlet
  • Radio: Composition Color w/6.5 Touchscreen -inc: AM/FM radio and WMA/MP3 player w/USB input, 4-speaker sound system, VW Car-Net app-connect smartphone integration and interface w/Apple CarPlay, Android Auto and MirrorLink and Bluetooth connectivity
  • Driver Seat
  • Passenger Seat
  • Front Comfort Seats -inc: 6-way manual driver's seat w/height adjustment and 4-way manual front passenger seat
  • Clearcoat Paint
  • Body-Colored Front Bumper
  • Body-Colored Rear Bumper
  • Body-Colored Door Handles
  • Fixed Rear Window w/Defroster
  • Light Tinted Glass
  • Variable Intermittent Wipers
  • Fully Galvanized Steel Panels
  • Black Grille w/Chrome Accents
  • Trunk Rear Cargo Access
  • Perimeter/Approach Lights
  • Chrome Side Windows Trim
  • Front License Plate Bracket
  • LED Brakelights
  • Tires: 16 All-Season
  • Spare Tire Mobility Kit
  • Body-Colored Power Side Mirrors w/Manual Folding
  • Fully Automatic Aero-Composite Led Low/High Beam Daytime Running Headlamps w/Delay-Off
  • Wheels: 16 Silver Rama
  • Wheels: 16" Silver Rama
  • Tires: 16" All-Season
  • Radio: Composition Color w/6.5" Touchscreen -inc: AM/FM radio and WMA/MP3 player w/USB input, 4-speaker sound system, VW Car-Net app-connect smartphone integration and interface w/Apple CarPlay, Android Auto and MirrorLink and Bluetooth connectivity
  • Radio w/Seek-Scan, Clock, Speed Compensated Volume Control, Steering Wheel Controls and Radio Data System
  • Audio Theft Deterrent
  • Window Grid Diversity Antenna
  • 2 LCD Monitors In The Front
  • Front-Wheel Drive
  • Engine Oil Cooler
  • 140 Amp Alternator
  • Gas-Pressurized Shock Absorbers
  • Front And Rear Anti-Roll Bars
  • Single Stainless Steel Exhaust
  • Strut Front Suspension w/Coil Springs
  • Electric Power-Assist Speed-Sensing Steering
  • 13.2 Gal. Fuel Tank
  • Torsion Beam Rear Suspension w/Coil Springs
  • 60-Amp/Hr 540CCA Maintenance-Free Battery w/Run Down Protection
  • Security System Pre-Wiring
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Hold Control and Electric Parking Brake
  • Transmission: 8-Speed Automatic w/Tiptronic -inc: sport mode
  • Engine: 1.4L TSI I-4 Turbocharged -inc: DOHC 16-valve, direct fuel injection
  • Electronic Stability Control (ESC)
  • ABS And Driveline Traction Control
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st And 2nd Row Airbags
  • Airbag Occupancy Sensor
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Back-Up Camera
  • Vehicle Name: Volkswagen Jetta
  • Body Style: Sedan
  • Drivetrain: Front Wheel Drive
  • EPA Classification: Compact Cars
  • Passenger Capacity: 5
  • Passenger Volume: 94.7
  • Base Curb Weight: 2959
  • Fuel Economy Est-Combined: 34
  • EPA Fuel Economy Est - City: 30
  • EPA Fuel Economy Est - Hwy: 40
  • Engine Order Code:
  • Engine Type: Intercooled Turbo Regular Unleaded I-4
  • Displacement: 1.4 L/85
  • Fuel System: Gasoline Direct Injection
  • SAE Net Horsepower @ RPM: 147 @ 5000
  • SAE Net Torque @ RPM: 184 @ 1400
  • Trans Order Code:
  • Trans Type: 8
  • Trans Description Cont.: Automatic w/OD
  • Trans Description Cont. Again:
  • First Gear Ratio (:1): 5.07
  • Second Gear Ratio (:1): 2.97
  • Third Gear Ratio (:1): 1.95
  • Fourth Gear Ratio (:1): 1.47
  • Fifth Gear Ratio (:1): 1.23
  • Sixth Gear Ratio (:1): 1.00
  • Reverse Ratio (:1): 4.00
  • Final Drive Axle Ratio (:1): 3.23
  • Cold Cranking Amps @ 0° F (Primary): 540
  • Tons/yr of CO2 Emissions @ 15K mi/year: 5.2
  • Maximum Alternator Capacity (amps): 140
  • Suspension Type - Front: Strut
  • Suspension Type - Rear: Torsion Beam
  • Suspension Type - Front (Cont.): Strut
  • Suspension Type - Rear (Cont.): Torsion Beam
  • Front Tire Order Code:
  • Rear Tire Order Code:
  • Spare Tire Order Code:
  • Front Tire Size: P205/60HR16
  • Rear Tire Size: P205/60HR16
  • Spare Tire Size:
  • Front Wheel Size: 16 X 6.5
  • Rear Wheel Size: 16 X 6.5
  • Spare Wheel Size:
  • Front Wheel Material: Aluminum
  • Rear Wheel Material: Aluminum
  • Spare Wheel Material:
  • Steering Type: Rack-Pinion
  • Turning Diameter - Curb to Curb: 36.4
  • Brake Type: 4-Wheel Disc
  • Brake ABS System: 4-Wheel
  • Disc - Front (Yes or ): Yes
  • Disc - Rear (Yes or ): Yes
  • Front Brake Rotor Diam x Thickness: 11.5
  • Rear Brake Rotor Diam x Thickness: 10.8
  • Drum - Rear (Yes or ):
  • Rear Drum Diam x Width:
  • Fuel Tank Capacity, Approx: 13.2
  • Front Head Room: 38.5
  • Front Leg Room: 41.1
  • Front Shoulder Room: 55.9
  • Second Head Room: 37.2
  • Second Leg Room: 37.4
  • Second Shoulder Room: 54
  • Wheelbase: 105.7
  • Length, Overall: 185.1
  • Width, Max w/o mirrors: 70.8
  • Height, Overall: 57.4
  • Track Width, Front: 60.7
  • Track Width, Rear: 60.4
  • Min Ground Clearance: 5.6
  • Trunk Volume: 14.1
  • Seventh Gear Ratio (:1): 0.81
  • Eighth Gear Ratio (:1): 0.67
  • Model Group: Jetta
  • Vehicle Segment: Compact
  • Vehicle Type: Sedan
  • Engine Displacement Units: 1.4
  • Engine Camshaft: DOHC
  • Engine Block Type: aluminum
  • Engine Cylinder Count: 4
  • Engine Valve Count: 4
  • Country of Origin: Mexico Volkswagen Passenger Car
  • Radio: Composition Color w/6.5 Touchscreen -inc: AM/FM radio and WMA/MP3 player w/USB input, 4-speaker sound system, VW Car-Net app-connect smartphone integration and interface w/Apple CarPlay, Android Auto and MirrorLink and Bluetooth connectivity
  • Back-Up Camera
  • Blind Spot Monitor w/Rear Traffic Alert, Forward Collision Warning, Autonomous Emergency Braking (AEB) and pedestrian monitoring, Heated Side Mirrors
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Metal-Look Interior Accents
  • Remote Keyless Entry w/Integrated Key Transmitter, Illuminated Entry and Panic Button
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • MONSTER MATS W/LOGO RUBBER MATS KIT (SET OF 4) -inc: Heavy Duty Trunk Liner w/VW CarGo Blocks
  • VW CARE -inc: Volkswagen prepaid scheduled maintenance contract w/10 000-mile and 20 000-mile servicing for cars
  • DRIVER ASSISTANCE PACKAGE -inc: Blind Spot Monitor w/Rear Traffic Alert Forward Collision Warning Autonomous Emergency Braking (AEB) and pedestrian monitoring Heated Side Mirrors
  • ROADSIDE ASSISTANCE KIT -inc: booster cables warning triangle LED flashlight work gloves multi-tool and more
  • Turbocharged
  • Front Wheel Drive
  • Power Steering
  • ABS
  • 4-Wheel Disc Brakes
  • Brake Assist
  • Aluminum Wheels
  • Tires - Front All-Season
  • Tires - Rear All-Season
  • Power Mirror(s)
  • Rear Defrost
  • Intermittent Wipers
  • Variable Speed Intermittent Wipers
  • Daytime Running Lights
  • Automatic Headlights
  • AM/FM Stereo
  • MP3 Player
  • Bluetooth Connection
  • Auxiliary Audio Input
  • Smart Device Integration
  • Steering Wheel Audio Controls
  • Bucket Seats
  • Pass-Through Rear Seat
  • Rear Bench Seat
  • Adjustable Steering Wheel
  • Trip Computer
  • Power Windows
  • Keyless Entry
  • Power Door Locks
  • Cruise Control
  • A/C
  • Cloth Seats
  • Driver Vanity Mirror
  • Passenger Vanity Mirror
  • Floor Mats
  • Engine Immobilizer
  • Traction Control
  • Stability Control
  • Front Side Air Bag
  • Tire Pressure Monitor
  • Driver Air Bag
  • Passenger Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Passenger Air Bag Sensor
  • Child Safety Locks
  • Back-Up Camera

Disclaimer:

 

All advertised prices exclude government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge, and any emission testing charge.

New vehicle pricing includes all offers and incentives. Prices may include incentives that are dependent upon payment or purchase method. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (863) 804-6160 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.

*Number of views in last 30 days

† Based on 2019 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.

Why Lakeland Volkswagen

At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service.

Contact a Top Rated Specialist

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Dave Shepherd

Dave Shepherd

Product Specialist

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56 Reviews
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Lawrence

Lawrence "Trey" Chapman

Product Specialist

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69 Reviews
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Israel Gerena

Israel Gerena

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45 Reviews
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Dave Shepherd

Dave Shepherd

Product Specialist

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5 | 56 Reviews
Lawrence

Lawrence "Trey" Chapman

Product Specialist

Certified

5 | 69 Reviews
Israel Gerena

Israel Gerena

Product Specialist

Certified

5 | 45 Reviews
Corey Godden

Corey Godden

Product Specialist

Certified

5 | 41 Reviews
Bradley Frazier

Bradley Frazier

Product Specialist

Certified

5 | 50 Reviews
Jeff Havard

Jeff Havard

Product Specialist

Certified

5 | 42 Reviews
Hiram Mendez Mounier

Hiram Mendez Mounier

Product Specialist


5 | 33 Reviews
Dave Shepherd

Dave Shepherd

Product Specialist

56 Reviews
Certified
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Dealership Experience 6 years 10 months
Industry Experience 34 years 7 months
Recent Reviews

Jul 09, 2019

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2019 ATLAS

Best Prices around, great people, and enjoyable NO PRESSURE AT ALL!!!!! The sales staff explained all features in great detail. I would recommend anyone who is thinking of buying a VW go to LAKELAND Volkswagen before you make any decision to purchase, you won't regret this visit.

Jul 06, 2019

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Great experience

I’ve kicked the tires on quite a few vehicles and visited many dealerships. This was an easy, no hassle experience and I can’t say enough good things about the folks at Lakeland VW. Thanks for making the process of buying a car so much less stressful. You guys rock!

Jul 05, 2019

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It was wonderful.

It was a wonderful experience and I will purchase another vehicle from them. Great sales team, Dave was awesome and it was great all around experience.

Jul 03, 2019

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Lease of new jetta

I found Dave Shepherd to be the kind of sales agent I like to deal with. Friendly, fair and no pushing for the sale. He is knowledgeable on the product, offered advice on best deal for me and ended up presenting me with a proposal that fit my needs. Jared in financing made for a smooth quick process. He offered me add ons with a clear explanation of each and value vs cost explanation. My family and I have purchased/leased a number of vehicles over the years and have always left feeling fairly treated.

Jul 03, 2019

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Another good deal

This is the third car I purchased from Lakeland VW and they have always been upfront and honest with me. I would recommend them if you want a great car at a good price.

Jun 19, 2019

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Very nice and hard job

The sale is very nice and patience. English for me is the second language. He teach me all details about my new car. He is very friendly

Jun 10, 2019

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Great people to deal with.

Great group of people. Highly recommended. I live in Michigan and the transition was done by phone. Very smooth and care free. Picking car up 6-14-19.

Jun 10, 2019

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purchase of a certified vehicle

Friendly , polite,honest and professional personnel. Very efficient and knowledgeable at what they're doing. We had great experience from the time we entered the dealership to the time when we left the dealership with a certified car special Thanks to David ,Jared and Trey

Jun 03, 2019

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Great experience

After recently visiting several dealerships in the hunt for a vehicle, this was the best experience. Dave was extremely helpful and I never felt any pressure. The customer service was excellent and we were in and out very quickly. Thank you for all of your help — we love our new vehicle!

May 29, 2019

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Excellence

I am happy and grateful for the service, patience and the attention. Dave Shepard did a great service. I recommend it. Thanks for the help.

May 27, 2019

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Came in for a repair

I was heading to Tampa FL they let me stop by, took less than 30 mins and they were ordering the parts. They had me in and out very quickly which is unusual for most dealerships service center. It's an hour away from home but they treat you like a customer and not like a wallet. I did purchase my CPO GTI from here as well which was extremely painless and quick.

May 19, 2019

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2015 VW Passat TDI

I drove to Lakeland VW today it was over an hour away from my house to purchase a certified pre-owned 2015 Passat TDI. I am glad I did. This was absolutely the easiest and most pleasant car buying experience I've ever had in my life. Everybody was very friendly. Our salesman, Dave, was very knowledgeable about the car I wanted to buy and was very easy to work with. I highly recommend Lakeland VW for your next car purchase.

May 17, 2019

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Great Selection

Lakeland Volkswagen has a great selection of diesel Passats and Jettas. We selected a wonderful diesel Passat. This will be by 3rd Volkswagen, 2nd Passat! I highly recommend Dave in Sales. He did a great job taking care of me during the process. He made the sale very easy and quick. He was very friendly and made the process a breeze. He was thorough before my test drive going through all of the features in the vehicle as well as after the purchase. If you are looking to purchase a new or used VOLKSWAGEN go see Dave now! He’s the man!

May 12, 2019

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Pain Free

I've been looking for a used car for awhile and there are always hidden fees added to the price. Not here, David was nice and upfront about the costs, not tacking on an absurd amount of fees like some dealers. Would definitely recommend these guys.

May 03, 2019

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Awesome experience

overall a great experience with the dealership. Came in and told them what I was looking for and they brought the car right out. Before I test drove the vehicle Dave was explaining all the features the car came with. After the test drive the rest was straight forward and simple. Came to an agreement and that was it. I would definitely come here if I wanted to buy another car and recommend to someone else.

Apr 30, 2019

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car purchase

we always have an awesome experience as always. we worked with Dave, Cory, israel and topped it off with Jared the finance mgr. we were on our way to purchase in orlando for a lower price but turned around and came back to your dealership because of the great customer service! Figured it was worth paying a little more for it!!

Apr 21, 2019

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Very Enjoyable

We knew which vehicles we wanted to look at when we arrived at the dealership. Dave did not pressure us and allowed us to test drive vehicle by ourselves. He was very informative and personable. This was the best car buying experience i have ever been involved in. Thanks for making this an enjoyable experience!

Apr 12, 2019

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Friendly and Helpful service

The manager and staff were friendly and helpful when searching for a Volkswagen vehicle. Mr. Shepherd answered all of my questions and any concerns I had. Also, he followed up in a timely manner regarding our purchase.

Apr 12, 2019

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Excellent

It was a very good experience. Would shop for a vehicle there again, the whole staff was very helpful and the sale went smoothly for us.

Apr 09, 2019

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Proud owner of 2019 Atlas

Lakeland VW gained a new customer and the proud owner of a gorgeous 2019 Atlas. The ease of purchasing this vehicle was exceptional. Dave Shepherd is your man.

Apr 06, 2019

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Very helpful

Dave was very helpful in getting a somewhat complicated lease to a successful outcome. A comfortable, no-pressure experience, Dave understood the vehicle and it’s options. He was also very helpful in working through various lease options for this company vehicle. I’d have no hesitation in recommending Lakeland, and specifically, Dave.

Apr 01, 2019

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Purchase of 2017 Beetle

Visited the dealership to look at a 2017 Beetle convertible. Not the exact color my wife was wanting but decided that she was ok with color of white silver. Dave Shepherd was good to work with and the transaction was pretty much seamless since we paid cash for vehicle. Dave had a couple of spots repaired without hassle.

Mar 31, 2019

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Amazing as Always

Even though I live in Seminole County, I always drive to Lakeland for any of my VW needs. Dave always helps me make the best decision. My lease was almost up and he presented all of my options to help me decide what would be the bets choice financially and for security. Walked away with a brand new Jetta for only slightly more than what I would have paid to buy out my lease. These guys are always amazing, from the moment you walk in the door to the moment you leave. 10/10 would recommend.

Mar 23, 2019

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5 stars

We had a wornderful experience buying my beetle, Dave was fantastic, took really good care of us. Larry was also great, explaining all the paperwork. Thank you!

Mar 06, 2019

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Gold Stars - Sales & Finance!

After spending nearly 3 months shopping/researching & test-driving, and from every brand & dealer of compact SUVs imaginable, I met Dave Shepherd of Lakeland VW. Right from the start--- friendly, personable, NOT pushy, nor demanding instant decisions, just a very easy guy with whom to get along. I don't know about you, but big BIG pluses for me! The car? My daughter & I had test driven several in & around the Orlando area where she lives, and I thought I had seen every little tech goody to be seen--- Nope, Dave surprised me w/ several others. Do I remember them? In all honesty, no, but I have no doubt in my mind that the answers are a quick phone call to Dave away. (By the way? The "White Silver" is gorgeous, y'all!) I can just as easily substitute Jared's name in this in re: financing instead. Being interested in building my credit, it's virtually non-existent save for a card or two, he went over every way with its positives & its negatives & we settled on what we think is best for me! You can buy a car, a Volkswagon, anywhere, BUT I can promise you that you will not have a better experience than Lakeland VW. And do yourself a favor, ask for Dave Shepherd. P.S. Cassandra @ VW Car-Net deserves a gold star for her congenial manner, too!

Mar 02, 2019

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Best experience in 1st time buying new car

Great experience in buying my new golf GTI from start until signing the contract. No pressure and clear explanation on the pricing with no untoward add - ons. This experience makes great difference from our salesperson David Shepherd. If you ever come to go to Lakeland Volkswagen look for him and he will help you get your car with no pressure.

Feb 16, 2019

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Used car

It was a pleasure buying it from the dealership. Dave was a huge help with the test drive. I even went out and test drive it for a second time in the same day.

Feb 11, 2019

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Great service all-aroud.

we bought a Jetta From Lakeland Volkswagen last year. We took the Jetta in for the year service, and we saw a new Tiguan in the showroom. We talked about we could use a little more room, My wife saw David Shepherd, who we bought the Jetta through, out on the lot. So I went to ask him about the Tigaun. David was very helpful in answering all questions and in getting us a great deal. Larry Riddlel, who helped us a year ago, made the financing go smoothly, as before. Long story short, around two hours later, we drove home in our new Tiguan. Lakeland VW has a great team. Their service department is great to deal with also. I won't go any were else the purchase a car.

Feb 10, 2019

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Volkswagen car

It was good and I was very well informed. The person that help me was very friendly and also help me to get a good deal for the financial process of the car.

Jan 21, 2019

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Stress free

It was a very pleasant experience and the staff were very helpful and courteous. All my questions were answered in a timely manner and everything was explained in great detail. The staff were very attentive and good with follow up calls.

Dec 31, 2018

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Great staff!

The people here were great! No pressure, very accommodating. We found the car on line, came to the dealership and test drove. In and out in about 2 hours. Very happy, would highly recommend this dealership.

Dec 29, 2018

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Great dealers, great price.

I totally recommend Volkswagen Lakeland, I purchased a used Nissan Altima, they offered an extremely fair price and were great to work with! Thanks Dave!

Dec 21, 2018

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A great car buying experience!

I’ve been looking to buy a new car for awhile now, trying to find a good deal, but also for a car that is in great shape. I found this car while on social media and it looked to be in perfect condition, with low miles and a great price. So we decided to take the drive to Lakeland which is an hour and a half away from where we live, to go take a look at this car. The second we arrived, Dave Shepard greeted us with a warm welcome and he showed us the car. I took it for a test drive while he showed us all parts of Lakeland. That was fun. I loved the car right from the start. When we got back, we went over the paperwork, and to see if I had good enough credit to take a loan out for it. Through this whole process, Dave was super great and helpful and he definitely tried to give us the best deal on the car. I had never done this before, but Dave made me feel comfortable about the whole ordeal and made it pretty easy. So I bought the car and he handed me the keys. Then we saw Jared Miller who was really nice and helped me with signing all of the paperwork. He was great! Then once that was all done, Dave showed me how to use all of the special features in my new car. Then once I felt good about everything, he wished me the best look and I drove off with my new car. All in all, I definitely recommend Lakeland Volkswagen! They are there to help you find the perfect car for you!! Thank you Dave and Jared for making me feel comfortable and making it a great car buying experience!

Dec 15, 2018

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2019 VW Jetta

Very nice low pressure staff and management.; also very knowledgeable on their products and cars. The prices on the VW Jettas Was $2000 less Than other dealers. I would highly recommend Lakeland VW to anyone.

Dec 14, 2018

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Amazing car buying experience!

Our sales associate we worked with in buying our vehicle was amazing! He made sure to go through all of the car's features and gave us a scenic tour of Lakeland while test driving. Overall, great experience!

Dec 07, 2018

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Great experience!

Dave was my sales guy and was super helpful the whole time. Jared did my finance paperwork (which took some effort on his part since I changed my mind on vehicles among other things), and was just as helpful! Definitely enjoyed buying my first SUV here!

Dec 02, 2018

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New car experiences

Came in with my trade in and drove home with my new car, same day. Can't get much better than that! Good trade in too.

Nov 26, 2018

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Smooth, No Hassle Process

I have purchased numerous cars, but this was my first Volkswagen. The experience was very laid back and hassle free. There were no gimmicks to receive the advertised seller discount or undue sales pressure like you typically endure at a dealership, so that was very refreshing. The overall experience while purchasing my vehicle was pleasant.

Nov 15, 2018

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VW ATLAS

Purchased the new VW ATLAS. It was a wonderful buying experience. Everyone I spoke with was very knowlegable, helpful and polite. Thank you Lakeland Volkswagen.

Nov 12, 2018

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Easy and fast experience

The dealership had the vehicle selection at the price that I wanted. Even on a busy Veterans Day weekend the process was not time consuming as I thought it would be. I would go back again.

Nov 08, 2018

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I only drop off the car I don’t stay

I never had problem after the car left the shop or the same problem. I will take my car there again if need too. Thank you guys

Nov 04, 2018

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Amazing experience!!

Dave really did an amazing job - he was very determined to do anything we needed to get into our vehicle, but was not pressuring at all. He was also very informative in giving us every option available to us. Highly recommend!!! Jared was also very informative and efficient. He answered all of our questions and also thoroughly explained details to us.

Nov 02, 2018

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Great sales Dept. with David Sheppard

Thank You David Sheppard for a "painless purchase". Must be the "Marine in you...Once a Marine, Always a Marine". Thanks Again for a great sales experience.

Oct 14, 2018

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Simply Awesome

Hiram, Dave, Larry and Charles were awesome. This is my 3rd VW from Lakeland VW in less than 4 months and every time it was the same great service. If I had another driver I would buy another one from Lakeland VW😁👍

Oct 10, 2018

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Quick, efficient service on the sales side.

An efficient and low pressure approach to the sales process. My sales guy, David, did a great job and the trade in and purchase process was quick and easy. I’d recommend these guys to anyone looking for a new or used VW.

Oct 03, 2018

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Friendly, courteous and knowledgeable

Wonderful place to do business. Would highly recommend dealership to all. Great car buying experience. Dave Shepherd was very pleasant and it was pleasurable doing business with him.

Oct 01, 2018

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Great experience.

The staff at Lakeland Volkswagen was great. We are very excited about our new purchase. We are able to get a great deal on an awesome vehicle.

Sep 30, 2018

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Hassle Free Experience

I’ve bought many, many cars and this is by far the best car I’ve ever had and the easiest car buying experience ever! Superb customer service and knowledge of the vehicle from Dave. Jared in financing was also awesome! Thanks for everything! -The Meyers-

Dec 15, 2015

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Not honest! At all!!

I own a 2013 Passat tdi with 25k miles and was looking to trade it in for a GTI. I was told by the salesman that VW would buy back my vehicle at the value it was prior to the scandal since it was on of the vehicles affected. He also told me that the dealership has no say in the value that VW would give me. After the dealership looked at my vehicle it was rated as in excellent condition. I went ahead and asked what they would give for the trade and they came back with 12k. So prior to the scandal (6 months earlier) I looked up the value of my car and it was 21k. So basically the dealership knows VW would buy back my vehicle at around 19k but they were trying to under cut me and rip me off. I left immediately while the salesman was trying to offer me $500 extra off. This dealership is a joke and tries to capitalize on tdi scandal. I will never go back to this dealership and I will never buy another VW!

Dec 16, 2013

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I would NEVER recommend this dealership!!! I found the...

I would NEVER recommend this dealership!!! I found the vehicle on cars.com and drove over an hour and a half to get to Lakeland VW. Online the description said the car was "certified pre-owned" and still had warranty on it. A week after purchase, the buttons for the gas cap and the passenger window broke off. I brought the car to my local VW dealership and I then found out that the warranty had expired on the vehicle 2 months before I even purchased it! Also, I found out that the car was NOT certified pre-owned! My husband called and spoke to the manager and he was EXTREMELY rude!! I will NEVER recommend this dealership to anyone and I will definitely write this review on many other websites.

Dec 05, 2013

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We had a very positive experience purchasing our car at...

We had a very positive experience purchasing our car at the Lakeland Volkswagon dealership. Thanks for taking care of us so well, Dave and Jared.

Aug 25, 2013

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I was recently in the market to purchase my second Jetta....

I was recently in the market to purchase my second Jetta. I love the Volkswagen brand, but I’m not a fan of the new body style, so I decided to go with a CPO vehicle. I searched all around the Southeast and found the exact one I wanted at Lakeland VW. A few days later, I drove from my home in Atlanta down to Florida to purchase my new car. Hours after my purchase, I contacted the dealership with issues that I noticed with my air conditioning while driving home. In response to problems with my air, the finance manager offered not to fix a car that was obviously not functioning correctly on their lot, but to sell me an additional warranty on top of the one that came with the car. A few days later, I contacted the general manager, Jared, who refused to reimburse me for the $50 deductible that I would have to pay to have my air fixed under the car’s existing warranty. He insisted that he could not even write me a check, but that the only way he could get around the deductible was for me to drive eight hours from Atlanta back down to Lakeland. When I commented to the general manager that I would spend more than $50 in gas driving down there, Jared was still unconcerned and steadfast in his decision. I contacted Volkswagen Corporate with the bad business practices of Lakeland VW and they stepped up to do what was right by paying to have my air fixed. To rectify the issue with my air, the compressor had to be replaced and now my air works fine. I have no idea why the general manager was so rude and was such a jerk about fixing something that was clearly not right when he sold me the car, but I will definitely not even consider Lakeland VW for my third Volkswagen purchase.

Mar 22, 2013

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Everyone was very professional, knowledgeable, pleasant...

Everyone was very professional, knowledgeable, pleasant and helpful. They took the time that was needed to explain all of the options on the car. The paper work took the appropriate amount of time. No pressure.

Jan 30, 2013

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A great experience...found the Beetle convertible on web...

A great experience...found the Beetle convertible on web search...wanted to see it up close and personal...happy for local dealership! Rick Jones was freindly, informative, easy to talk too...even came in early to work for us so I could test drive the car "again"...also drove a new convertible but wanted a second car so the better buy was the 2009 gekko green bug...SWEET! Thanks guys... Finance man...Charles..had us signing on the line that day...good job!! Picked up car next day...and Dave showed us all the little details....!!!

Jan 05, 2013

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Great dealership. Second car.purchased here. Would...

Great dealership. Second car.purchased here. Would recommend to a friend. David shepherd is very knowledgable. Charles in finance was very helpful. Sevice dept top notch

Dec 17, 2012

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Great experience. Very customer oriented. Dave was very...

Great experience. Very customer oriented. Dave was very knowledgeable of the Jetta and explained the car functions thoroughly. I very satisfied with my experience. I would highly recommend this dealership to my friends.

Lawrence

Lawrence "Trey" Chapman

Product Specialist

69 Reviews
Certified
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Dealership Experience 5 years 2 months
Industry Experience 5 years 2 months
I sincerely just want my customers to feel like they have a friend they can turn to for their car needs during the period of the purchase and long after. There is nothing more important to me than making my customers happy. If I can put a smile on their face and make a memorable experience then I feel like I have done my job. I'm just here to spread the V-DUB LOVE!
Recent Reviews

Jul 17, 2019

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Most Enjoyable and Easy Auto Purchase

Trey was already sent to us as a referral from a friend so we already had high expectations. Rarely does one hear positive reviews of “sales people”. Trey wasn’t a sales persons though - he was a friend. We felt cared for and he guided us with his knowledge through the entire process. He was relaxed and made us feel comfortable with him. We love our vehicle and will certainly be back.

Jun 27, 2019

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Always great

This place is always great. Always has been for me. Jonathan in-service help me out of a real jam a week ago. Way beyond the call of duty… Thank you again.

Jun 24, 2019

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Great experience!

This was by far the best car buying experience I've had in years!!! Trey was so patient with me and I didn't feel pressured to purchase at all. Will definitely refer my friends to lakeland Volkswagen! The financing process was so quick and efficient! Thanks guys!

Jun 19, 2019

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Fast, professional and very friendly!!

We can’t be more satisfied with our experience. Lawrence’s professionalism, patience and knowledge helped us make the right choice and we could not be happier. If we are on the market again for a VW we are definitely coming back to Lakeland VW

Jun 18, 2019

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Fixed

I had taken my car in for another problem on it and while it was there they finally found why my convertible top kept giving me an error message. Finally saw what was wrong with it. Got the car fixed and back within a day!

Jun 10, 2019

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Wonderful Experience!

I leased a 2019 Tiguan from Lakeland Volkswagen last week. I’ve leased many vehicles in the past but my salesperson, Trey Chapman, made the experience quick and easy. He went out of his way to make himself available to answer any questions I had, went over all the vehicle features, and even assisted me with the return of my former vehicle.

Jun 10, 2019

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purchase of a certified vehicle

Friendly , polite,honest and professional personnel. Very efficient and knowledgeable at what they're doing. We had great experience from the time we entered the dealership to the time when we left the dealership with a certified car special Thanks to David ,Jared and Trey

Jun 04, 2019

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Best New Car Experience Ever!

I have purchased and leased many vehicles in my 53 years and my experience with Lakeland VW by far exceeded other dealerships in every way! I made an appointment for a test drive and when I arrived the vehicle was waiting for me with the air running. My salesman knew the vehicle inside and out. I fell in love with the safety & technology features and the way the 2019 Atlas drove. My husband was not with me, so I told my salesman (Trey Chapman) I’d talk to my husband and hopefully I’d be back the next day. Trey went the extra mile and made a video of the vehicle I was interested in so I could show my husband; that was definitely a first for me! Needless to say, we both returned the next day and I am now the proud leaser of a 2019 Atlas!

May 30, 2019

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Dedicated Sales Professionals Still Exist!

Picked up a new Tiguan 2019, couldn’t be more pleased with the courtesy, consideration and sheer professionalism of an Individual named Trey Chapman. This is my second vehicle from Lakeland Volkswagen. Yes it was a long drive, Yes it was definitely worth it, yes I would do it again .......They really are that good!!!!!

May 27, 2019

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Always a good experience

Highly recommend visiting Lakeland VW for Sales and service. You are greeted promptly at each visit. Lyndsay is very knowledgeable about products and services along with Trey who I will buy another car from when the time is right!

May 13, 2019

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Found the perfect Jetta

First time buying a car since my husband passed away. I was more than a little nervous. Trey was so great to work with! Made me feel completely at ease. So glad I went to LakelandVW. Thanks, Trey!

Apr 30, 2019

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Happy Customer!

We had such a pleasant experience with Trey from VW in Lakeland. He was an expert on the vehicle I was shopping for, he was able to answer all my queations and more. Usually agreeing to the terms of the deal is the most stressful part of purchasing a new vehicle, but not with Trey. He was fair and able to make a deal quickly. I drove away in my new car feeling great about my experience and my new ride! Thank you Trey and VW of Lakeland!!

Apr 24, 2019

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110K service

I drive 100 miles to do business with Lakeland VW. Great bunch of people, would not go anywhere else. They even offer a free loaner car if repairs can't be made the same day.

Apr 22, 2019

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Excellence at Lakeland VW

When I have any questions or any work to be done on my Jetta, they are always available and accommodating. Excellent customer service and knowledgeable techs.

Apr 15, 2019

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Nice Experience Buying New Tiguan

My wife and I worked with Trey Chapman with the purchase of our 2019 Tiguan SE. He was very knowledgeable about the features of the car and a very personable guy. They did not negotiate as they offered a very competitive upfront price, contingent on you financing with them. Looking forward to driving the new VW!!

Mar 30, 2019

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Lease trade in and new purchase

What an amazing experience! They all made the whole process so quick and easy. Love everyone at Lakeland VW they treat you like family! Thanks again for everything!!!!

Mar 19, 2019

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Extremely helpful and friendly

The overall feel of the dealership was very welcoming. Trey went beyond what a salesperson is required of when it came to making my visit a non intimidating experience. I felt like he wanted to find a car that I loved as much as I wanted to find one that I loved. His genuine demeanor and perseverance to find a vehicle so well suited for me was definitely not overlooked.

Feb 25, 2019

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Amazing place! They made buying a car not a pain!

Trey was an outstanding sales person and all around helpful guy! He was much more concerned that we get a vehicle that works for us and we enjoyed than with making a sale! I'd recommend him to anyone looking to purchase a vehicle! He's very knowledgeable and helpful!! Jared in finance took great care of us as well!

Feb 20, 2019

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Bringing my lady home

Super great, once I made my choice and test drove her, paper work completed within on hour. Everything I wanted for myself. This dealership help me make that choice

Feb 04, 2019

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Fantastic

Environment was Friendly and welcoming, made sure I was happy and comfortable with my purchase and didn’t overly push like other dealerships. Very happy with my new VW Jetta!

Feb 04, 2019

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Always great.

I am a long-time customer of the dealer ship and especially the service department, Many of the people in the service department that I’ve known through three dealerships on that property have continued to work there. I always get great customer service from them. Anyhow, superlatives to everyone there.

Jan 09, 2019

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Excellent, quick, no hassle, respectful. All traits I felt

Every time I’ve been car shopping instantly I am annoyed by everyone hounding me down. Not at all with this man. He helped me when I was ready not by following me, he helped me find exactly what was in my budget not a penny more and even helped me find the best deal and offers available. Truly he is a good sales man, you can tell he is t only here for the paycheck like the rest, though this is his life he’d rather you be happy with what you purchased then to sell you something you can’t afford! I appreciate your help me! Have been here for 4 different cars now and will always come back!

Jan 05, 2019

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Best sales service!

Trey Chapman has become our go to guy when we need a new VW. (We now have 3!) He exemplifies what customer service should be- a great relationship. We share our needs and wants and he listens and always helps us to make an informed decision. We will be needing a 4th car in the coming year and we will always look to Trey - who has now become a trusted friend.

Dec 31, 2018

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Best car buying experience Ever!!

We unexpectedly needed to replace our vehicle purchased @ Lakeland VW in 2016. We returned to LVW because our first experience was so great. Again, Trey Chapman and Jared as well as ALL staff @ LVW made our purchase quick, painless and actually enjoyable. Would also like to thank parts/service persons who did a very quick and excellent window trim install before leaving. We have never purchased 2 cars from same dealer before, but we will absolutely return to LVW first for the next one! LOVE LVW ??

Dec 27, 2018

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CPO Jetta

Trey in Sales and Larry in finance were great in helping get me the car that I wanted and one that fit my needs! Thanks guys!

Dec 21, 2018

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Pricing

The car I wanted was mixed up with another the prices didn’t jive . They didn’t stick with the price or offer options for me to feel content.

Dec 19, 2018

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Always great.

Well, I’ve written the same review in different words at least five times. I love the dealership and everyone that works in it. If you treat them with respect, the payback always comes back threefold. I think people who are obnoxious jerks get exactly what they deserve want to going to a place of business. I’m in a line of work where I am literally forced to put up with and be nice to the general public. So my attitude is I don’t want them to have to put up with me, I want to be somebody who walks in there that they’re happy to see. That’s always my goal, and they are always great to me. Great job as usual. By the way, Jonathan and Dan, you were right, I did need a full alignment LOL.

Dec 17, 2018

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To trey did the best job

Go to trey he helps us out Lakeland Volkswagen can help you right way they know what they doing and do not waste your time keep up your good work guys

Dec 11, 2018

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Perfect car buying expierence

Everyone was very friendly and courteous and we were in and out ! How a car buying experience should be. Big thanks to Trey for helping us make a better choice on our Tiguan.

Dec 06, 2018

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knollage and helpfull

Trey Chapman was extremely helpful to me and my wife. He spent time going over the technology built into the car we were thinking of purchasing. Although we are not techno incline Trey explained the way we could understand. We left there being confident about our purchase and how to use and operate our new vehicle.

Dec 03, 2018

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To good to be true

Sales department is great but if you trade something in make sure they pay it completely off before it hits your credit report. Getting a late payment charge a in the mail after 2 months of trading in my car because they didn’t pay the whole balance off. Finance department states it is my responsibility to make sure it is paid in full after I trading it in to their dealership. Not willing to find a solution and wanting to push all the blame off on to the customer is terrible.

Nov 29, 2018

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Great

Really helpful, they are not pushing like the other dealers, great people. I will recommend this place to buy your first car. You will come back once you are ready to buy or lease another car.

Nov 28, 2018

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Friendly, professional and pleasant.

From the moment I walked into the dealership until the time I walked out was a pleasure. No pushy sales people and very relaxed atmosphere. My sales person (Trey) was great!! He was very knowledgeable about the vehicle and went the extra mile explaining everything.

Nov 20, 2018

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Once again, the best.

I want to mention two occurrences over the last two weeks. My GTI sustained considerable front end damage after a spare tire and rim flew into my front bumper, damaged it, and the stuff below it. The next day, the service department managed to cram me into a busy day to have a look at it. Dan inspected the under body and found that there was no damage, which was a relief as I had to travel 1000 miles over the next week with it. This was even done with no charge because it only took a few minutes, and I actually offered to pay. I will tell you that I am a good customer, but when you have patience with people, they return it to you. Now, cut to yesterday, 11/20/18. The GTI goes to the auto body shop and I have to rent a car. I decided a Nissan Maxima might have some of the refinement of the GTI. Wrong. Piece of crap...MT should let ME review it. Anyhow, I texted Jonathan, my service writer most of the time and asked if he could help me with the rental place with getting another car because he deals with them frequently. He was actually on vacation and still took the time out to help me get a different, and better car. I really love this dealership and the people in it. Oh, and Trey Chapman took me for a ride in a new Jetta about 3 weeks ago just because I asked. These guys have made it impossible for me to own and other make of car. Cheers!

Nov 19, 2018

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Tiquan experience

We arrived about 10 miles mutes earlier than our appointment so you t took a bit for someone to get our repair going. They were very courteous and they even checked to see if my service was covered on a maintenance plan which it was. Thank you.

Nov 17, 2018

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Missed the JSW

Nice dealership to work with. I have had my Toureag serviced there on a couple of occasions and been happy with the results. I bought a used JSW recently from them and it was a good experience as compared to other dealers I have encountered over the years. Trey was great to work with and made sure everything was done right

Nov 15, 2018

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Great experience

The service department at Lakeland Volkswagon was very helpful from start to finish. There were holdups due to my insurance and they didnt give me a hard time about it. All in all I'm very happy with the service I received and wouldn't take my car anywhere else.

Nov 12, 2018

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Great Experience

Only good things to say about this place. Never had as good of a buying experience. Would recommend VW to any car buyer out there

Nov 12, 2018

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Tiguan

I had a great experience here. Thanks to Trey I got the car I really wanted. Larry worked hard to make sure I got the best deal on my car. 😁😁😁

Nov 08, 2018

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I only drop off the car I don’t stay

I never had problem after the car left the shop or the same problem. I will take my car there again if need too. Thank you guys

Nov 01, 2018

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Highly recommend Trey

Excellent seller (I don’t say that often about car salesman). Very polite and respectful, will find the appropriate car for your needs and possibilities. Loved the experience with LakelandVW because of him.

Oct 27, 2018

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Great job!

Had a great experience with the dealership and the sales guys. They were very helpful during the purchase and after. The sales experience was easy.

Oct 21, 2018

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Excellent!!

It was a pleasure working with Trey! He understood exactly what I was looking for!! I love my new 2019 JETTA! Trey is very knowledgeable about all the VW vehicles and explained everything before we left the dealership!

Oct 18, 2018

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A Standing Ovation

Trey was amazing from start to finish! He was patient and kind while I explained what I wanted to do that day. He was very thorough and answered all of my questions. He was also a great devils advocate as I weighed my options. Unlike other dealerships in my past, I actually look forward to the time I will get to see Trey and all the team members of Lakeland VW...maintenance, car wash, or my next new ride!!!

Oct 15, 2018

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Always excellent

This dealership is always terrific. Ive never had a remotely negative experience at Lakeland VW. They have made it impossible for me to own another brand of car.

Oct 11, 2018

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Very comfortable atmosphere, yet very professional

Starting from calling the dealership and checking to see if a vehicle was still there to leaving the dealership in our new car was great. Only problems through the dealership I would say, and part of it was our fault, was we didn’t know and wasn’t mentioned that you couldn’t use a debit card for down payment. Besides that it was a great experience.

Oct 09, 2018

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Purchasing vw

Trey was the best made everything easy and fast would recommend anyone to go too lakeland vw every one there are friendly and helpful God bless every one at Lakeland vw keep up the great work thx u

Oct 05, 2018

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Outstanding customer service

Took my Volkswagon for a recall and Gary at the service desk was very courteous and said abou 1 hr or 2 and it would be ready. They were very busy that day but it was ready in that length of time. They even washed it for me too.

Oct 04, 2018

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Bought a new car

We were looking for a 7 passengers car and Tyler was very helpful. He took time to explain all details. We were from Canada and it was a bit complicated to obtain credit but Jared and Tyler went above and beyond our expectations We are more than happy of our new Atlas

Oct 04, 2018

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LakelandVW is the greatest

I have been dealing with iLakeland VW for the last two years and never once have i beenI dissatisfied. They have gone above and beyond the call of duty to help me whether it be a simple question or whether I need service. I would always give them a five star plus rating. Everyone there is very service oriented.

Oct 04, 2018

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First experience

First experience buying a car and it was painless. Went to a lot of dealerships throughout the day and ended up coming right back to VW Lakeland. I’m very happy with the service I received. Great people and overall good experience.

Oct 03, 2018

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Trey is excellent!!!

Trey is excellent! very professional and trying always to help. He is very knowledgeable of the car that we were looking for Thanks Trey for your help!!

Oct 03, 2018

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Repeat customer

Trey is excellent. He is very knowledgeable of the cars. He is friendly and goes the extra mile to make sure you are happy with your purchase. I would definitely buy from him again. Jared (my precious salesman) now in Finance was once again great. He has been with me through my last two car purchases. He goes the extra mile to ensure that things are done right. I would recommend either of these gentlemen without hesitation.

Oct 02, 2018

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Trey is just plain wonderful

Trey always has a pleasant attitude,he is always smiling and often checks to find out how best he could be of help. He is good

Oct 02, 2018

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Trey is excellent

I have purchased two cars from Trey and he is just an excellent person. Not only is he enthusiastic about his job and people(one look in his office will confirm that), he is also the owner of multiple VWs. He loves the VW product and knows them inside and out. He is just a plain easy guy to work and talk with. I might as well also mention my excellent relationship with the service department. I think many dealerships miss the boat on how important the service department/customer relationship is. These people have made it nearly impossible for me to even think about going anywhere else. Then add to that a sales staff you like as a customer is the icing. I hope Trey stays here a long time.

Oct 02, 2018

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Wow .... talk about customer service

Walked in and met with Trey Chapman, he was absolutely amazing through the whole process. Listened to my needs and wants and got me to the best car for me. Will send all my friend and family to him! Thanks Trey for being awesome buddy

Oct 01, 2018

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Trey Chapman is THE BEST!

Trey Chapman and Lakeland Volkswagen are simply the best around! I have purchased 3 cars in a row from Trey! Such a courteous and professional experience! The excellent service received from Trey has always been consistent and world class! I am a customer for life and would highly recommend going to Lakeland VW to see Trey for your next car!

Oct 01, 2018

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Lakeland VW Feels Like Home

Our family is a VW crew to say the least! Currently on our 11th VW and have purchased/leased the most recent 4 of those from Lakeland VW. Every time we’ve had a great experience, felt we were treated honestly and fairly, and appreciated the genuineness of the whole staff. Brad is our go-to guy and everytime has made sure we know and understand the car we are buying, the numbers being crunched on the final price, and that he is available to answer any future questions at any time via phone or email, an option we’ve utilized a few times! Along with Brad, the managers, finance department, and service department have always shown the utmost professionalism and exemplified a solid team. Thank you to Lakeland VW and we look forward to buying our next 11 VWs from you guys down the road!

Sep 29, 2018

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Trey Rocks!

I have leased 2 jettas from Trey! And I wouldn’t go anywhere else! He is honest and Hospitable! LakelandVW is awesome! Thank you Trey!

Sep 29, 2018

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Best car buying experience

Thanks to Trey from lakeland VW for assisting my family with a new atlas we love! This was such an incredible buying experience- we will be back!

Sep 29, 2018

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Friendly and stress free experience

I went there to purchase a new GTI and the salesperson Lawrence was very inviting and friendly. He never made me feel rushed into the purchase and was able to help me make a thoughtful and conscious decision about the vehicle I wanted to buy.

Sep 29, 2018

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Fast, Easy, No Pressure Experience!

I Absoluty loved working with Trey and Lakeland VW! They new exactly what I was looking for an I was in and out in no time. The atmosphere was laid back with good music and friendly people. I would definitely buy another vehicle from Trey and Lakeland VW!

Sep 28, 2018

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Always excellent

This dealership is overall excellent in sales,service and customer service. Thanks for everything I live in Winter Haven and dont mind the drive that's how excellent it is.

Sep 28, 2018

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Great people

I was blown away by Trey and staff when my wife and I bought our Jetta. They made the process easy to understand and very knowledgeable on everything.

Sep 28, 2018

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The No Pressure Dealership

Lakeland VW and our sales associate, Trey, made my wife and I feel like we were part of the family. Trey is an honest person and really looked for the best vehicle that fit our needs. We can't thank him enough. He made us customers for life! Thank you!

Sep 27, 2018

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Great Experience

I had a great experience purchasing my new Passat from Lakeland VW. Trey made the experience quick and painless and answered all of my questions!

Sep 27, 2018

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Love my VW

Trey was extremely knowledgeable with VW vehicles. He himself owns one and has had many models, it helped me with my decision to purchase my newest VW! I highly recommend him for your go to sales rep for VW!!

Sep 26, 2018

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Great experience!!

Trey made the entire process seamless! From trade in, to paperwork, to delivery. I have leased two vehicles from Lakeland VW now. I would recommend them to anyone!

Sep 21, 2018

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The best dealership ever!

Most important thing ask for—Trey Chapman—the only place to buy a automobile just made the best deal & decision of 2018 loaded suv when you go there ask for Trey Chapman he is the best no pressure but he will get you the best deal possible & if you need to finance Larry will make it fast & painless.

Israel Gerena

Israel Gerena

Product Specialist

45 Reviews
Certified
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Dealership Experience 6 years 7 months
Industry Experience 6 years 7 months
Recent Reviews

Jul 15, 2019

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Awesome Customer Service

Third car I have bought here in the last 3 years. They are great to work with. The prices are unbeatable. Will definitely buy from Lakeland VW again. Israel and Michelle are the best.

Jul 11, 2019

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Another Excellent Experience

This is the second Volkswagen we’ve bought in the last year. We were impressed by the friendliness and expertise of Israel Genera. He was able to find a car to fit our needs and our budget, and answer all our questions along the way. Israel makes us feel confident and comfortable, never pushy or demanding. We will not buy from anyone else. Larry is also a gem. He helped us get things done quickly, and helped us out with Gap Insurance, even giving us advice on my old car. He was also friendly, and an expert! We are thrilled with our experience.

Jul 01, 2019

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It just was a wander full experience :)

Excelente service ! Thumbs up Mr.Gerena took the time to explane every little detail about the car we were buying. It’s our first time switching from SI to GTI and let me tell you this was a very pleasant deal. Will definitely buy from Volkswagen again.

Jun 28, 2019

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Great experience.

Our experience was fast and friendly. We really enjoyed the relaxed atmosphere inside the sales office. I would recommend this dealership if you’re looking for a Volkswagen.

Jun 20, 2019

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Mambo Number Five

Purchasing my fifth Volkswagen was exciting and hassle free. I love the people at Lakeland VW. I've dealt with others but they are the best. Thank you Israel and team for getting me into my 2019 Beetle Convertible. My smile is as big as the one on this car!

May 27, 2019

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Quick and easy process

I came in looking for a new car and was under a crunch for time. Israel and the team at Volkswagen of Lakeland got me in and out as quickly as possible. I would definitely do business with them again.

May 14, 2019

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ISRAEL GERENA

ISRAEL GERENA EXCELENTE GRACIAS POR TU ATENCION ME GUSTO EL TRATO MI ESPOSA LE GUSTARON LOS CARROS NO CAMBIO LA COMPANIA TREMENDO PRECIO BUEN SERVICIOS

Apr 30, 2019

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car purchase

we always have an awesome experience as always. we worked with Dave, Cory, israel and topped it off with Jared the finance mgr. we were on our way to purchase in orlando for a lower price but turned around and came back to your dealership because of the great customer service! Figured it was worth paying a little more for it!!

Apr 25, 2019

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Excellent service and valve

This was one of the easiest and fastest car buying experience I’ve ever had with no hassle And pricing that’s hard to walk away from.

Apr 24, 2019

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Very easy process

Sales person was very nice knowledgeable and patient. It was a quick and painless process. I would recommend them for any Volkswagens in polk county area

Apr 10, 2019

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Great sales people, horrible managment team

At VW Lakeland, we worked with both managers: Larry Riddle (finance) and Charles Draper (sales manager) - both professionally UNPROFESSIONAL, untrustworthy individuals with unethical strategies and tactics. Watch out for " errors" in your closing contract and additional dealership driven (not VW authorized and supported) addendums to your contract (Example: modified dealer-certified warranty dates and tertiary contracts to your financing) Amazingly, with such poor management team, this dealership has great salespeople - we worked with both Israel and Corey, would highly recommend their front line expertise if you are looking for a new/ used VW vehicle.

Apr 09, 2019

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great,I bought a new atlas

I was impressed with the price of the new volkswagons at lakeland volkswagon. I drove to Lakeland from Punta Gorda. I got a good deal on a VW Atlas. I am happy with my purchase.

Apr 08, 2019

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Great experience

They are very friendly and helpful. They search a good deal for us.we find a good car. No a brand they sell but they're

Mar 26, 2019

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Online purchase of a used car

Both Israel and Larry were easy to deal with. There was not a lot of "selling" that took place. The dealership had the exact car I had been looking for and I made up my mind to buy the car before I even saw it in person. Nonetheless, they took the time to answer all my questions and expedited the whole process.

Mar 25, 2019

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The seller was very professional and respectful.

I am most likely giving the 5 stars to sales representant that helped me. He didn't especulate whether or not I was there to buy a car, but he offered me a very respectful treatment, so when I took my decision I went back to him for my new car. Buying a car is always a very overwhelming process for me, but this time it went totally different.

Mar 18, 2019

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Best service I’ve ever received

I went to dealership with my mother and daughters and were quickly greeted by Israel.He was friendly and asked a few questions and he even pointed out more vehicles to view.Israel answered more questions and I decided on a vehicle and credit application was run and Israel returned shortly after.Shelly was also friendly and spoke with me as well as offered us drinks.When Israel returned with good news of my approval with great price i was introduced to Larry who was also very professional and explained anything I’d asked about in detail .We had a pleasant chat while we did paperwork and vehicle was being detailed. I received great service from all at this dealership and not one pushy person unlike other places I’ve visited.The vehicle I wanted and the service nobody else could beat and i was out in less than two hours

Mar 11, 2019

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Bought a new suv

I came in looking for an SUV and Israel asked me a few questions about what I was looking for in an SUV. Then he was able to locate the vehicle on his lot within 5 mins of me speaking to him. We took it for a test drive, and feel in love immediately. This is my second vehicle I’ve purchased from Israel in less then a year. Israel was amazing to work with and made buying this SUV a dream come true.

Mar 11, 2019

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Fast pace , friendly, great and amazing staff!

Quick and easy! No difficulties. Very friendly. Very helpful . I would recommend it to other car seekers. Great amazing staff! Clean and organized. Ready to work staffs!

Mar 10, 2019

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No games! Very nice!

Easy to work with!Very friendly! No pressure! Isreal was very helpful and Jared was really nice and very informative during financing. I did not meet the manager but I imagine he approved the deal, so xxxxxxto him as well! They continue to take care of me even after the deal was completed! Very satisfied customer !

Feb 11, 2019

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Great Experience

From start to finish, my car buying experience was excellent. Mr. Israel Gerena was our salesman. He was knowledgeable, attentive and professional. He had us out of the dealership in under 3 hours. I would definitely return to this dealership and I highly recommend anyone looking for a new vehicle to contact and work with Mr. Gerena. Mr. Riddle was also professional and expedient as it related to the finance portion of our visit. 10/10 service from both professionals.

Jan 07, 2019

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I brought my car in for service and left with a new car

I brought my leased vehicle in for service and ended up leaving with a brand new car. I love be of Lakeland. Very friendly and professional.

Jan 04, 2019

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Great

Israel was a great help and helped me to get the car I wanted. He walked me through every step of the way and showed most of the functions I needed to operate the car. Excellent!

Jan 03, 2019

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Spur of the moment got a new car. great experience.

I love the no stress or pressure from the salesperson. Everyone is genuinely friendly and goes out of their way to make you comfortable. This is my 4th lease from Lakeland VW. Very happy with my experience and vehicles. Israel is great at his job.

Dec 17, 2018

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2010 Ford Mustang

Worked with Israel and Jared...both were excellent. Had, by far the best and easiest time at a dealership. We’re able to test drive the car, no squabbling over financing and drive away very quickly. Have already recommended Lakeland VW to friends and family nearby.

Dec 14, 2018

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Service

Excellent service . Very helpful loved every moment . It was my first time buying a car and Israel was a big help in every step of the process : absolutely love this place

Dec 12, 2018

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Bought 2 cars same day

The guys at Lakeland VW are great! They worked with us to get us in the cars we wanted and got the cost where we needed! They probably don't want me to say this, but they stayed late to get us done with a smile on their face!! No pressure at all from the staff! Would highly recommend them!

Dec 06, 2018

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Excellent Customer Service!

I recently went to these folks after finding a used VW online that I was interested in. From start to finish, the entire trade-in process of my previous vehicle, to purchasing the new-to-me car, was a very pleasant experience overall. Everyone there was quite nice and Larry in particular was excellent at making the whole paperwork process a breeze. There was a crack in the front bumper that went unnoticed but they took care of me by providing a rental AND fixing the bumper professionally. I couldn’t say more good things about this dealership, I would come back for my next vehicle in a heartbeat!

Nov 27, 2018

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Fast and easy process

We came in from Riverview to see a used car that we had been checking out online. I told the guy we had been talking to from online we were on the way to see the car and what time we would be there. He has it out front for us to look at, we checked it out, took it for a test drive, talked about it between ourselves and decided to buy. They drew up the paperwork and started the process for us to finance the car. From the time we got there to look at the car till the time we left and drove off the lot, one hour had lapsed!! Definitely the best car buying experience we have ever dealt with. We would highly recommend this delearship to anyone looking to buy a car new or used. It was a little bit of a hike for us to get there, but well worth it. They weren’t pushy at all trying to get the sale either.

Nov 19, 2018

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New car purchase

Very good experience. Israel is easy to work & makes the process go through without a hitch. This is our third vehicle from VW Lakeland & will probably not be the last.

Nov 14, 2018

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A. Very delightful experience

First time ever to this dealership but I was really impressed by the hospitality and genuine compassion for my needs. Israel is the most professional, honest, and friendly salesperson I’ve ever met. He went above and beyond throughout the entire process. Well done, Lakeland VW.

Nov 11, 2018

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Better than most

My son was interested in trading in his car and buying a pre-owned vehicle that was more economical to drive. Israel was a delight to deal with and very accommodating and Larry's mild manner on the financial end was much appreciated. All-in-all our visit exceeded expectations.

Oct 23, 2018

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Perfect customer service

Arriving at half an hour to close , I was met with a friendly staff happy to help me. The sales associate in particular, Israel , was just the best ! Very knowledgeable as we toured the lot , extremely nice and made me feel comfortable. Ultimately I choose a 2018 Beetle , priced nicely with a dealership promotion they offered. Would definitely recommend Volkswagen of Lakeland to friends and family .

Oct 20, 2018

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Best experience ever going to a dealership

Israel was very helpful very friendly and got us a good deal and Definitely will be back and try to get more people to go get a car from Volkswagen

Oct 17, 2018

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Made me feel at home.

This dealer surely takes care of their customers and make you feel at home. The waiting area is wide, clean and comfortable. That is why I don't mind the almost 1 hour drive to Lakeland VW dealership.

Oct 17, 2018

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STAFF IS VERY COURTEOUS. EXCELLENT VEHICLE AND CUSTOMER SER

The staff is courteous, helpful and very prompt i handling your vehicle concerns. They concern themselves in offering alternative transportaton if u want to wait ir leave your vehicle for service. Gary and Brian explain what the car problems are and charges. Unfortunately, VW is expensive!

Oct 15, 2018

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Greatest dealership around!

Israel and the Volkswagen staff were phenomenal! They made this process easy and enjoyable. They were honest and upfront, and found a vehicle that was a perfect fit for my budget and taste. I’m so happy with my new car! Thank’s for the help!

Oct 12, 2018

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Excellent

Excelente servicio al cliente , Israel me ayudo y me informo muy bien, tambien fue amigable. Me encanta mi nuevo carro! Lo recomiendo al cien por ciento!

Oct 12, 2018

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Great!

I had a good experience with Israel as a sales person and also he was very friendly, I am very satisfied with his work. In love with my Passat.

Oct 12, 2018

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Love this Place

Love this place. The staff is Great. All of the salesman are nice especially Israel, he’s the BEST!! I would highly recommend this dealership to everyone. They are the BEST!!!

Oct 09, 2018

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Great

Israel is great sales representative sales and recomend Israel for all my friends and these dealer Volks wagen is a excellent dealer thankyou for all your help

Oct 08, 2018

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⭐️ ⭐️⭐️⭐️⭐️

Great customer service provided. We are pleased to find a great team that went beyond our expectations in providing satisfactory services (customer, professionalism, and courteous), making our overall experience a pleasant and heartwarming one.

Oct 04, 2018

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Exelwnt

Bueno lo recomiendo al maximo todo aquel q quiera estar bn montado valla ablar cn Israel q el va aser todo lo posible por montarte el mismo día el no saves lo q es limite el ase lo q sea por aser el customer Féliz y contento lo recomiendo desp q yo esta aprobado de vdd q no se tardaron ni 30 minuto para q yo me fuera en mi carro todo fue excelente el trato todo

Oct 03, 2018

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Israel the best salesman

Israel Gerena is an excellent salesman, he knows his product (cars), has strong sales and customer service skills, an attitude of trust, friendly and positive. Negotiation skills, communication and listening to the client. Best of all, he works hard for you to get that you want, best deal, as he did with me. If you want to buy a car and you don't know where and with whom, don't hesitate and go to Volkswagen in Lakeland ask for Israel, believe me, he is the best one to help you.

Oct 01, 2018

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AMAZING PERSONNEL AND SERVICE

I have had VERY poor service at a different dealership and thought it was the standard. I was completely wrong! I've had nothing g but positive experiences and felt the personnel really cared about the car and a positive outcome. I really felt like they cared about.me and went out of their way to make sure everything was handled.

Oct 01, 2018

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Freindly Staff

Israel was friendly and catering to my inquiries. First time buying here, but have serviced previous vehicle and the service department is always top notch!

Corey Godden

Corey Godden

Product Specialist

41 Reviews
Certified
Contact Me
Dealership Experience 3 years 2 months
Industry Experience 4 years 8 months
Recent Reviews

Jul 15, 2019

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Corey is the bomb.com

We have made our rounds to dealerships around town but nothing ever sat with us the way that Lakeland VW did. We keep coming back to the fact that Corey was completely not pushy and incredibly friendly; for the reason that our experience was so great.

Jul 11, 2019

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Work with Corey!

2nd car we purchased from Corey in 2 months. He is superb and as long as he is here we will be purchasing from him. (Also love our VW Vehichles) :)

Jul 08, 2019

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First Class Experience & Service @Lakeland VW

Top notch service from start to finish. Jared and Corey looked after me during my new vehicle purchase. Very quick process, impressive service from Lakeland Volkswagen.

Jul 08, 2019

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CPO purchase

Everyone was courteous and respectful of our time (Jonathan-internet specialist, Corey-sales, Jared-finance), and we greatly appreciate the no pressure approach in both the sales and finance departments.

Jun 10, 2019

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Good customer service...!!!

Almost everyone in the dealership has always been so approachable and very easy to deal with. It was so nice to see Corey again who helped us in leasing the TIGUAN 2018.

Jun 10, 2019

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Outstanding customer service

I drove 230 miles just to go to this dealership just because they had a specific car everything went well and easy would recommend this dealership to all

May 24, 2019

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Buying a car

The whole experience was awesome! Corey went out of his way to find me a great car, Jared made financing a breeze. I would defiantly recommend the dealership.

May 22, 2019

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Easy Going, No Pressure, very helpful.

Lakeland Volkswagen was a very laid backed, easy and comfortable staff. Everyone was polite. They made car buying simple. I went on a Sunday to test drive and told them I would think about it and they didn't blow up my phone or email about the car or pressure me to come back. That was refreshing because I looked online and made some inquiries and they called and emailed me every day, it was annoying. But when I finally decided to go back to Lakeland Volkswagen on Friday, they were still as polite and it was just as comfortable as on Sunday. I also got a Great Deal!!

May 13, 2019

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Very satisfied

Very satisfied with the process and would recommend the dealership and the sales person. Corey did a good job in facilitating the entire process. I was happy with the outcome.

May 10, 2019

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Service with 20,000 inspection

Quick service and nice people. Jonathan was awesome as always he has a lot on his plate but takes time for each customer with no rush.

May 08, 2019

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Great salesman

Great experience! Would buy from again! Sorry for the delay in responding, I didn’t see this in my text. Again thank you for making the sale as painless as possible!

May 06, 2019

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Very friendly people

Best car buying experience I've ever had. Every salesman was nice and laid back. Zero pressure to purchase anything. I highly recommend this dealership.

Apr 30, 2019

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car purchase

we always have an awesome experience as always. we worked with Dave, Cory, israel and topped it off with Jared the finance mgr. we were on our way to purchase in orlando for a lower price but turned around and came back to your dealership because of the great customer service! Figured it was worth paying a little more for it!!

Apr 20, 2019

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Calm, easy going, relaxing, amazing vibes!

Went to buy my first car and had an excellent experience! Corey was outstanding! No pressure, explained every aspect of the process in great detail and helped me make the best decision! Larry in the finance departement also got out of his way to make sure I had the best deal! 100% reccomended!

Apr 17, 2019

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2019 Atlas

We bought a 2019 Atlas this past week and the whole process from start to finish couldn’t have been any better. Corey made the process seamless and made the whole car buying experience pleasant. Thank you so much!

Apr 10, 2019

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Work with Corey!

The only reason we bought here was because of Corey! Fabulous person, sales, service and follow-up! Cannot say enough good things about Corey and working with him. He kept in touch over 2 years, dealt with our indecisiveness and then helped us order EXACTLY what we wanted. Even helped to surprise my husband when it came in. Superb!!

Apr 10, 2019

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Great sales people, horrible managment team

At VW Lakeland, we worked with both managers: Larry Riddle (finance) and Charles Draper (sales manager) - both professionally UNPROFESSIONAL, untrustworthy individuals with unethical strategies and tactics. Watch out for " errors" in your closing contract and additional dealership driven (not VW authorized and supported) addendums to your contract (Example: modified dealer-certified warranty dates and tertiary contracts to your financing) Amazingly, with such poor management team, this dealership has great salespeople - we worked with both Israel and Corey, would highly recommend their front line expertise if you are looking for a new/ used VW vehicle.

Apr 09, 2019

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It was great

People were friendly. Corey was a great salesman. Highly recommended. Corey knows alot about what the cars are like. Very honest and truthful. Woukd shop here in the future

Apr 01, 2019

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2019 Atlas

We had a great experience purchasing here with salesman Corey! He worked hard to get us exactly what we wanted and in our budget. Obsessed with our new 2019 Atlas! It had all the add ons we were looking for inside and out and drives like an absolute dream. 10/10 recommend!

Mar 20, 2019

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Recalls

They definitely go the extra mile for customer satisfaction. I was not able to make it back before the service center closed but my salesman, Corey, too the time to locate my keys and get my paperwork together. Amazing as always!

Mar 15, 2019

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