StockLM039883
VIN3VV3B7AX4LM039883
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Pricing information for 04/07/2020
MSRP
$33,849
Lakeland VW Savings
$4,912
Sale Price
$28,937
Additional Offers
College Graduate Program
$500
Military & First Responders Program
$500
people recently viewed this vehicle*
Basic Info
- Body:
- Sport Utility
- HWY:
- 29 MPG †
- City:
- 22 MPG †
- Exterior:
- SILK BLUE
- Interior:
- STORM GREY
- Engine:
- Intercooled Turbo Regular Unleaded I-4 2.0 L/121
- Trans:
- Automatic
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Vehicle Details
- 2 LCD Monitors In The Front
- 2 Seatback Storage Pockets
- 3 12V DC Power Outlets
- 40-20-40 Folding Split-Bench Front Facing Manual Reclining Fold Forward Seatback Rear Seat w/Manual Fore/Aft
- 8-Way Driver Seat
- Air Filtration
- Audio Theft Deterrent
- Cargo Area Concealed Storage
- Cargo Space Lights
- Carpet Floor Trim
- Compass
- Cruise Control w/Steering Wheel Controls
- Day-Night Auto-Dimming Rearview Mirror
- Delayed Accessory Power
- Digital/Analog Display
- Distance Pacing w/Traffic Stop-Go
- Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination, Driver And Passenger Auxiliary Mirror
- Driver Foot Rest
- Dual Zone Front Automatic Air Conditioning
- Engine Immobilizer
- Fade-To-Off Interior Lighting
- Fixed 50-50 Bench Leatherette 3rd Row Seat Front, Manual Fold Into Floor, 2 Manual and Adjustable Head Restraints
- FOB Controls -inc: Cargo Access and Remote Engine Start
- Front And Rear Map Lights
- Front Center Armrest and Rear Center Armrest
- Front Cupholder
- Full Carpet Floor Covering
- Full Cloth Headliner
- Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage and 3 12V DC Power Outlets
- Gauges -inc: Speedometer, Odometer, Engine Coolant Temp, Tachometer, Oil Temperature, Trip Odometer and Trip Computer
- Heated Front Comfort Seats -inc: 10-way power driver's seat w/power lumbar support and 6-way manual front passenger seat w/height adjustment
- Heated Leatherette Steering Wheel
- HVAC -inc: Underseat Ducts and Console Ducts
- Illuminated Glove Box
- Instrument Panel Covered Bin, Dashboard Storage, Driver / Passenger And Rear Door Bins
- Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert and Metal-Look Interior Accents
- Leather/Metal-Look Gear Shifter Material
- Leatherette Door Trim Insert
- Manual Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
- Manual Tilt/Telescoping Steering Column
- Outside Temp Gauge
- Passenger Seat
- Perforated V-Tex Leatherette Seating Surfaces
- Perimeter Alarm
- Power 1st Row Windows w/Front And Rear 1-Touch Up/Down
- Power Door Locks w/Autolock Feature
- Power Fuel Flap Locking Type
- Power Rear Windows and Fixed 3rd Row Windows
- Proximity Key For Doors And Push Button Start
- Radio w/Seek-Scan, MP3 Player, Clock, Speed Compensated Volume Control, Steering Wheel Controls and Radio Data System
- Radio: Discover Media AM/FM/HD -inc: 8 touchscreen navigation, dual USB input, voice control, 6-speaker sound system, VW App-Connect smartphone integration and interface w/Apple CarPlay, Android Auto and MirrorLink, capability for in-vehicle 4G LTE enabled Wi-Fi (cellular data plan required; includes limited trial), capability for VW Car-Net services (capabilities for certain services vary; requires enrollment or subscription), Bluetooth connectivity (for compatible devices), SiriusXM satellite radio w/limited-time trial subscription and USB charging-only port facing 2nd row seat
- Rear Cupholder
- Redundant Digital Speedometer
- Remote Keyless Entry w/Integrated Key Transmitter, Illuminated Entry and Panic Button
- Seats w/Leatherette Back Material
- Siriusxm Traffic Real-Time Traffic Display
- Streaming Audio
- Systems Monitor
- Tracker System
- Trip Computer
- Trunk/Hatch Auto-Latch
- Window Grid And Roof Mount Diversity Antenna
- Body-Colored Door Handles
- Body-Colored Front Bumper
- Body-Colored Power Heated Side Mirrors w/Manual Folding and Turn Signal Indicator
- Body-Colored Rear Bumper w/Black Rub Strip/Fascia Accent and Chrome Bumper Insert
- Chrome Bodyside Insert, Black Bodyside Cladding and Black Wheel Well Trim
- Chrome grille
- Chrome Side Windows Trim and Black Front Windshield Trim
- Clearcoat Paint
- Compact Spare Tire Mounted Inside Under Cargo
- Cornering Lights
- Deep Tinted Glass
- Express Open/Close Sliding And Tilting Glass 1st And 2nd Row Sunroof w/Power Sunshade
- Fixed Rear Window w/Fixed Interval Wiper and Defroster
- Front Fog Lamps
- Fully Automatic Aero-Composite Halogen Daytime Running Headlamps w/Delay-Off
- Fully Galvanized Steel Panels
- LED Brakelights
- Lip Spoiler
- Power Liftgate Rear Cargo Access
- Rain Detecting Variable Intermittent Wipers w/Heated Jets
- Roof Rack Rails Only
- Steel Spare Wheel
- Tailgate/Rear Door Lock Included w/Power Door Locks
- Tires: 235/50R19 All-Season
- Wheels: 19 5-Spoke Gray Alloy
- Wheels: 19" 5-Spoke Gray Alloy
- Chrome Grille
- Audio Theft Deterrent
- Streaming Audio
- Window Grid And Roof Mount Diversity Antenna
- 2 LCD Monitors In The Front
- Siriusxm Traffic Real-Time Traffic Display
- 1124# Maximum Payload
- 15.3 Gal. Fuel Tank
- 3.33 Axle Ratio
- 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Hold Control and Electric Parking Brake
- 4-Wheel Independent Suspension
- 69-Amp/Hr 360CCA Maintenance-Free Battery w/Run Down Protection
- Electric Power-Assist Speed-Sensing Steering
- Engine Auto Stop-Start Feature
- Engine Oil Cooler
- Engine: 2.0L TSI DOHC Turbocharged 4-Cylinder -inc: 16-valve, direct fuel injection
- Front And Rear Anti-Roll Bars
- Front-Wheel Drive
- Gas-Pressurized Shock Absorbers
- GVWR: 5,203 lbs (2,360 kgs)
- Multi-Link Rear Suspension w/Coil Springs
- Quasi-Dual Stainless Steel Exhaust
- Regenerative Alternator
- Strut Front Suspension w/Coil Springs
- Towing Equipment -inc: Trailer Sway Control
- Transmission: 8-Speed Automatic w/Tiptronic -inc: sport mode
- ABS And Driveline Traction Control
- Airbag Occupancy Sensor
- Back-Up Camera
- Dual Stage Driver And Passenger Front Airbags
- Dual Stage Driver And Passenger Seat-Mounted Side Airbags
- Electronic Stability Control (ESC)
- Fcw w/Autonomous Emergency Braking
- Lane Departure Warning
- Lane Keeping Assist
- Low Tire Pressure Warning
- Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
- Park Distance Control Front And Rear Parking Sensors
- Rear Child Safety Locks
- Side Assist Blind Spot
- Side Curtain Protection Curtain 1st, 2nd And 3rd Row Airbags
- Side Impact Beams
- FCW w/Autonomous Emergency Braking
- Vehicle Name: Volkswagen Tiguan
- Body Style: Sport Utility
- Drivetrain: Front Wheel Drive
- EPA Classification: Small Sport Utility Vehicles 2WD
- Passenger Capacity: 7
- Passenger Volume: 123.9
- Base Curb Weight: 3757
- Fuel Economy Est-Combined: 25
- EPA Fuel Economy Est - City: 22
- EPA Fuel Economy Est - Hwy: 29
- Dead Weight Hitch - Max Trailer Wt.: 1500
- Dead Weight Hitch - Max Tongue Wt.: 150
- Wt Distributing Hitch - Max Trailer Wt.: 1500
- Wt Distributing Hitch - Max Tongue Wt.: 150
- Maximum Trailering Capacity: 1500
- Engine Order Code:
- Engine Type: Intercooled Turbo Regular Unleaded I-4
- Displacement: 2.0 L/121
- Fuel System: Gasoline Direct Injection
- SAE Net Horsepower @ RPM: 184 @ 4400
- SAE Net Torque @ RPM: 221 @ 1600
- Trans Order Code: VS
- Trans Type: 8
- Trans Description Cont.: Automatic w/OD
- Trans Description Cont. Again:
- First Gear Ratio (:1): 5.59
- Second Gear Ratio (:1): 3.14
- Third Gear Ratio (:1): 1.95
- Fourth Gear Ratio (:1): 1.43
- Fifth Gear Ratio (:1): 1.21
- Sixth Gear Ratio (:1): 1.00
- Reverse Ratio (:1): 3.99
- Final Drive Axle Ratio (:1): 3.33
- Cold Cranking Amps @ 0° F (Primary): 360
- Tons/yr of CO2 Emissions @ 15K mi/year: 7.1
- Suspension Type - Front: Strut
- Suspension Type - Rear: Multi-Link
- Suspension Type - Front (Cont.): Strut
- Suspension Type - Rear (Cont.): Multi-Link
- Front Tire Order Code:
- Rear Tire Order Code:
- Spare Tire Order Code:
- Front Tire Size: P235/50HR19
- Rear Tire Size: P235/50HR19
- Spare Tire Size: Compact
- Front Wheel Size: 19 X 7
- Rear Wheel Size: 19 X 7
- Spare Wheel Size: Compact
- Front Wheel Material: Aluminum
- Rear Wheel Material: Aluminum
- Spare Wheel Material: Steel
- Steering Type: Rack-Pinion
- Turning Diameter - Curb to Curb: 37.7
- Brake Type: 4-Wheel Disc
- Brake ABS System: 4-Wheel
- Disc - Front (Yes or ): Yes
- Disc - Rear (Yes or ): Yes
- Front Brake Rotor Diam x Thickness: 13.4
- Rear Brake Rotor Diam x Thickness: 11.8
- Drum - Rear (Yes or ):
- Rear Drum Diam x Width:
- Fuel Tank Capacity, Approx: 15.3
- Front Head Room: 39.6
- Front Leg Room: 40.2
- Front Shoulder Room: 57
- Second Head Room: 39.1
- Second Leg Room: 36.5
- Second Shoulder Room: 55.9
- Third Head Room: 33.8
- Third Leg Room: 27.9
- Third Shoulder Room: 47.8
- Wheelbase: 109.8
- Length, Overall: 185.1
- Width, Max w/o mirrors: 72.4
- Height, Overall: 66.3
- Track Width, Front: 62.2
- Track Width, Rear: 61.8
- Min Ground Clearance: 7.9
- Cargo Volume to Seat 1: 65.7
- Cargo Volume to Seat 2: 33
- Cargo Volume to Seat 3: 12
- Seventh Gear Ratio (:1): 0.81
- Eighth Gear Ratio (:1): 0.67
- Country of Origin: Mexico Volkswagen Multi Purpose Passenger Vehicles
- Turbocharged
- Front Wheel Drive
- Power Steering
- ABS
- 4-Wheel Disc Brakes
- Brake Assist
- Aluminum Wheels
- Tires - Front Performance
- Tires - Rear Performance
- Temporary Spare Tire
- Sun/Moonroof
- Generic Sun/Moonroof
- Panoramic Roof
- Heated Mirrors
- Power Mirror(s)
- Integrated Turn Signal Mirrors
- Rear Defrost
- Privacy Glass
- Intermittent Wipers
- Variable Speed Intermittent Wipers
- Rain Sensing Wipers
- Rear Spoiler
- Remote Trunk Release
- Power Liftgate
- Power Door Locks
- Daytime Running Lights
- Automatic Headlights
- Fog Lamps
- AM/FM Stereo
- CD Player
- Navigation System
- Satellite Radio
- MP3 Player
- Bluetooth Connection
- Telematics
- Auxiliary Audio Input
- HD Radio
- WiFi Hotspot
- Smart Device Integration
- Requires Subscription
- Steering Wheel Audio Controls
- Power Driver Seat
- Bucket Seats
- Heated Front Seat(s)
- Driver Adjustable Lumbar
- Pass-Through Rear Seat
- Rear Bench Seat
- Adjustable Steering Wheel
- Trip Computer
- Power Windows
- 3rd Row Seat
- Heated Steering Wheel
- Keyless Entry
- Keyless Start
- Cruise Control
- Adaptive Cruise Control
- Climate Control
- Multi-Zone A/C
- A/C
- Premium Synthetic Seats
- Driver Vanity Mirror
- Passenger Vanity Mirror
- Driver Illuminated Vanity Mirror
- Passenger Illuminated Visor Mirror
- Auto-Dimming Rearview Mirror
- Remote Engine Start
- Security System
- Engine Immobilizer
- Traction Control
- Stability Control
- Front Side Air Bag
- Blind Spot Monitor
- Rear Parking Aid
- Lane Departure Warning
- Lane Keeping Assist
- Tire Pressure Monitor
- Driver Air Bag
- Passenger Air Bag
- Front Head Air Bag
- Rear Head Air Bag
- Passenger Air Bag Sensor
- Child Safety Locks
- Back-Up Camera
- 4 Cylinder Engine
- Gasoline Fuel
- A/T
- Transmission w/Dual Shift Mode
- 8-Speed A/T
Scores 29 Highway MPG and 22 City MPG! This Volkswagen Tiguan delivers a Intercooled Turbo Regular Unleaded I-4 2.0 L/121 engine powering this Automatic transmission. Window Grid And Roof Mount Diversity Antenna, Wheels: 19 5-Spoke Gray Alloy, Trunk/Hatch Auto-Latch.*This Volkswagen Tiguan Comes Equipped with These Options *Trip Computer, Transmission: 8-Speed Automatic w/Tiptronic -inc: sport mode, Tracker System, Towing Equipment -inc: Trailer Sway Control, Tires: 19 All-Season, Tailgate/Rear Door Lock Included w/Power Door Locks, Systems Monitor, Strut Front Suspension w/Coil Springs, Streaming Audio, Steel Spare Wheel.* Stop By Today *Come in for a quick visit at Lakeland Volkswagen, 209 S. lake Parker Ave, Lakeland, FL 33801 to claim your Volkswagen Tiguan!
Disclaimer:
All advertised prices exclude government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge, and any emission testing charge.
New vehicle pricing includes all offers and incentives. Prices may include incentives that are dependent upon payment or purchase method. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (863) 804-6160 or by visiting us at the dealership.
**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.
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† Based on 2020 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.
Why Lakeland Volkswagen
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service.
Contact a Top Rated Specialist
Lawrence "Trey" Chapman
Product Specialist
Bradley Frazier
Product Specialist
Jeff Havard
Product Specialist
Lawrence "Trey" Chapman
Product Specialist
I sincerely just want my customers to feel like they have a friend they can turn to for their car needs during the period of the purchase and long after. There is nothing more important to me than making my customers happy. If I can put a smile on their face and make a memorable experience then I feel like I have done my job. I'm just here to spread the V-DUB LOVE!
Recent Reviews
Mar 21, 2020
Trey is diligent, courteous, sincere and more importantly...
Trey is diligent, courteous, sincere and more importantly witty. When you go to Lakeland VW make your appointment with Trey for the best experience. -MarkMerz
Mar 16, 2020
Was met with a smile and a good greeting, directed to the...
Was met with a smile and a good greeting, directed to the person I was looking for. Matthew Levesque treated me with respect I was very impressed
Mar 11, 2020
I had a great experience purchasing my first VW at...
I had a great experience purchasing my first VW at Lakeland Volkswagen. I made the appointment with Trey and he had the car ready when I arrived. I have bought many cars over the years and this purchase was by far the easiest, personable and fast experience ever I have had in car buying. I am enjoying my new Atlas.
Mar 04, 2020
Our visit was a pleasure with Michele and Trey.Trey met...
Our visit was a pleasure with Michele and Trey. Trey met my wife’s needs and we drive away with a new car. Great people Great place
Mar 02, 2020
Love this dealership, no pressure and very helpful....
Love this dealership, no pressure and very helpful. Looking out for the prospective buyer in mind. Trey was awesome and I look forward to doing business with him again in the future.
Mar 02, 2020
I’ve bought 2 TDI Passats from Lakeland VW, if you are in...
I’ve bought 2 TDI Passats from Lakeland VW, if you are in the market for a VW you will not be disappointed in the service you receive from Lakeland VW
Mar 02, 2020
Impressively amazing experience!
The minute you walk into this dealership you hear rock music and are not bombarded by salesmen. There is a totally different vibe here. One thing I really loved was that it is obvious the guys here really know what they are talking about and they go out of their way to provide. In particular, Trey helped me more than I could have ever asked for. I walked in knowing exactly what I wanted, including a budget and I walked out with EXACTLY that. Trey made EVERYTHING happen and I could not be more satisfied!
Mar 02, 2020
Drove from St. Pete to Lakeland
My easy phone conversation with Trey led me to drive over an hour to Lakeland to look at a used Jetta. Upon arrival, the vehicle did not meet my standards, but Trey was quick to work with me on a suitable alternative. We worked out a great deal without a lot of negotiating back and forth. Five stars. I did have to wait over an hour to start the paperwork which seemed a bit excessive, but it was a Saturday AM. Larry did an efficient and professional job once I finally got in front of him. Upon starting the vehicle to drive home, I noticed the tire warning light was on. I took it into the service dept and 3 of the 4 tires were over inflated by 20 lbs. Not sure why anyone would put 55 lbs. of pressure into sedan tires. Four stars. Overall, a good experience and I would purchase from Lakeland VW again.
Feb 24, 2020
Very professional dealership. I have done business here...
Very professional dealership. I have done business here several times and I recommended this establishment to anyone. Trey was our salesmen and Larry was our finance guy who was also very nice and v very helpful and I also recommend asking for both of them. 5 stars
Feb 24, 2020
We travelled 60 miles to your dealership because of the...
We travelled 60 miles to your dealership because of the great rating it had . Trey and Larry were awesome to us and we’re very happy with our purchase.
Feb 21, 2020
Excellent customer service each and every visit. Service...
Excellent customer service each and every visit. Service department always does an outstanding job. Recently purchased a new Jetta this week and Trey went over and above in regards to customer service to make sure I was able to buy the vehicle!
Feb 20, 2020
No haggle no pressure environment. They offer you their...
No haggle no pressure environment. They offer you their best price from the get go. Very friendly staff. Only question that I still wondered about was whether money factor on a lease is negotiable. Was offered a lower money factor at a different VW Dealer but Lakeland VW had a better price. Dealer incentives appear tied to overall deal structure. Happy overall.
Feb 03, 2020
I worked with both Trey and Michelle. Trey had answered...
I worked with both Trey and Michelle. Trey had answered some phone questions and Michelle handled paperwork and test drive. Easiest purchase ever. I came to the dealership at 7:30 and was out by 8:00. Came back two nights later and filled out paperwork and picked up vehicle. Whole process was less than an hour.
Feb 03, 2020
Thank you for always providing me with great service. It...
Thank you for always providing me with great service. It is always a pleasure when I get service done with the guys at lakeland Volkswagen
Feb 01, 2020
It's a great dealership and I've been to several other VW...
It's a great dealership and I've been to several other VW dealers throughout Florida. I had my previous VW serviced at Lakeland and noticed how professional and really nice everyone was. I looked at their inventory and did a price comparison and was sold.
Jan 30, 2020
5TH Jetta
Dating back 20 tears ago, Lakeland VW is my 4th dealership and by far the best deal I ever received. I met Mr. Trey Chapman (internet specialist) and he not only exceeded my expectations as far as professionalism, character and personality. I received a super great deal and saved more than I hoped I would. I also met Jared(General Mgr) and he is the first General Mgr I met out of all the dealerships I've done business with. So, I also thank him for a great deal. I believe Lakeland VW not only wants your business, they also want too give you trust, friendship and most of all a great deal. So, I think after this posting, I will get an even greater deal on my next VW.
Jan 28, 2020
It was just my 10,000 mile maintenance, but it was done...
It was just my 10,000 mile maintenance, but it was done very quickly with rides to and from where I needed to be in between. Lakeland VW always terrific.
Jan 26, 2020
Trey Chapman was the best auto sales person ever. His...
Trey Chapman was the best auto sales person ever. His expertise, efficiency, and kindness were outstanding. He deserves TEN stars, not five! Your excellence was appreciated!! You rock!! Thanks, Trey!
Jan 22, 2020
My mother and I visited the Volkswagen dealership on...
My mother and I visited the Volkswagen dealership on January 8th 2020. Michelle was salesperson who helped us. She was very kind, patience, and knowledgeable. The whole experience was very smooth. I highly recommend Lakeland Volkswagen. I have been a Ford person all my life until now. I am a proud owner of a Volkswagen Passat. Thank you Michelle, Trey, and Jared for the best car buying experience! VOLKSWAGEN FOR LIFE!
Jan 13, 2020
Awesome dealership and team. I have been searching for a...
Awesome dealership and team. I have been searching for a reasonable deal on a golf R and Lakeland had the best deal I could find within a 500 mile range by far. Staff was phenomenal. I’d make the 300 mile trek again for a car for my wife in the future.
Jan 03, 2020
New vehicle
This is the second time i buy a car from lakeland. These guys are awesome and knowledgeable. Trey is the best you can get in the business.
Jan 02, 2020
Quick and efficient
Everything went quick and efficiently. Highly recommend using this dealership for quality cars and quality service. Tony was excellent and very helpful and professional. 10/10.
Dec 31, 2019
New car purchase
My husband purchased a new car on Saturday and the experience was great. We left with a new Passat and came back on Sunday and traded in our other car and left with a new Tiguan. We Could not be happier with our purchases. Trey and Michelle were wonderful! Thank you!
Dec 30, 2019
Excellent service made me a VW customer
I was leaning toward leasing Honda as I have been a Honda customer for 20 years. The enthusiasm for Volkswagen and the excellent attention I got from salesman Trey Chapman convinced me to switch to Volkswagen.
Dec 30, 2019
VW Atlas Purchase
We had a great experience at Lakeland VW. Friendly and professional and answered all of my questions. We will definitely be back and recommend to friends.
Dec 30, 2019
Phenomenal
You’re family once you walk through the door. Trey & Michelle are awesome. Easygoing laidback atmosphere. We felt at ease from the moment we walked through the door.
Dec 29, 2019
Can’t say enough great things about our Atlas purchase...
Can’t say enough great things about our Atlas purchase with Trey. He was quick to respond to my initial email and convinced me to finally get rid of my Toyota with 236k miles. He sealed the deal with a giant red bow! He took time to show me the features and sent me a video tutorial of a feature the next day. GO BUY A CAR FROM TREY!
Dec 28, 2019
Return of the Jetta
Trey Chapman was great to deal with. Real knowledgeable and personable. I would recommend this dealership to do business with for a new car purchase
Dec 22, 2019
Tiguan the Black
Sales Rep. was professional, and had a vast knowledge of vehicle. There was a good line of communication, impressed with strong follow-up with sale of vehicle. For as many cars as we have bought, that was unique.
Dec 19, 2019
Excellent Experience
I highly recommend Lakeland VW. Trey Chapman was the best salesman we have ever had. He was honest and professional. Would certainly do business with him again. Thanks!
Dec 03, 2019
Good sales associates
Michelle and trey were excellent. We schedueled an appointment online so when we arrived the car was ready to be driven. They quickly evaluated our trade in while we were out for the test drive. Many thanks to them for their excellent customer service and team work.
Dec 03, 2019
We had a great experience with Trey!
Once we meet with Trey, we had a wonderful experience that flowed smoothly with Trey & Larry. AND... my daughter is SO happy with her new Atlas!!
Nov 21, 2019
Nice experience
Very nice fast and friendly made sure the vehicle was clean and ready to go I only had a short wait and explain the paperwork and no pressure.
Nov 20, 2019
Exactly what we needed!
Team was extremely knowledgeable, not pushy, fast and attentive. We had gone to other dealerships with no success. So happy we made the trip to Lakeland VW, have been enjoying our new Atlas!!
Nov 11, 2019
New Car
Great job and I appreciate the attention and assistance with everything! I like having my point of contact, Trey, to help find out any questions.
Nov 06, 2019
4th Jetta
Everyone in sales and service are outstanding. Trey has always treated us fairly and we highly recommend. I will keep coming back as long as Lakeland VW is around
Nov 05, 2019
Pleasant
The friendly folks at Lakeland VW are great to work with. They certainly make the car buying process much less daunting! My husband and I have lived in Lakeland for well over 20 years, and we enjoy working with longtime local businesses like Lakeland VW, that maintain a family atmosphere and that value us as repeat customers.
Oct 24, 2019
Trey was helpful and informative
Very professional and caring. The process was easy and and professionally attentive . This was one of the most simple Car Buying I have experienced. Trey was very professional and informative
Oct 23, 2019
Had what we needed
The dealership was easy to work with. One of the sales reps (Trey) had a ton of knowledge of the car we were looking at purchasing, however others could not answer hardly any questions about the car. Please train your sales reps on each car you offer at VW. There aren't that many. It makes a huge difference on the impression of the car. Luckily we had visited a different VW location and gotten a ton of knowledge before visiting this location. We may not have purchased, if we had stopped here first. we were assigned to a nice rep but not much knowledge. They have to be able to answer questions about the car. That's minimum standard. Thank you to Trey for answering the questions we needed.
Oct 14, 2019
Excellent
Service was excellent as it always is. Other associates acknowledge you while your waiting on service. Don't change a thing! Say thank you to your staff daily!
Sep 24, 2019
Long time customer.
This dealership makes it impossible for me to own anything but a VW. I'll check all the names below after this review. The service department part is the thing that kept me coming back for many years, but since the incarnation of this property becoming Lakeland VW, I've been impressed with the sales department. I started here in the late 90's when it was Robert G. Waters, then it went through two incarnations I don't need to talk about, then Lakeland VW. This place has been excellent from day one to me. I like everyone. My latest purchase was extremely easy and no guess work. It is a great place to deal with from purchase to service. Thanks again Lakeland VW.
Sep 16, 2019
Great dealership!
Thanks for Trey and Larry, it was one of me best experiences to buy a vehicle. Very professional, courteous, and knowledgeable salesman. I would highly recommend to buy a VW here.
Sep 11, 2019
A good place to do business. Will be back again.
I drove 1 hr 20 minutes to buy my Golf R from these guys. My interactions with Brad and Trey (salesmen) was awesome as was my experience with Jared in finance. I only had two very minor issues, but these would not prevent me from going back. I requested a hand wash with no brushes. This was not a request they could accommodate, so I left with a dirty car. There was also a broken grab handle which none of us saw before I drove home, so now I need to get it handled at a local dealer. Both minor issues, but worth noting.
Aug 31, 2019
New car pirchase
Great experience fantastic customer service from Trey, he was very knowledgeable and very responsive to our needs. Would happily recommend him to anyone looking to buy a car from you
Aug 26, 2019
Laid back and comfortable
My experience with Trey was excellent. Even though I had found the car I expected to purchase, he took time to walk me through other options available in inventory. I felt no pressure from beginning to end, and did not have to be turned over to the "closer" to complete the deal. Very friendly people throughout the process. Nice to deal with.
Aug 26, 2019
Treys the guy you want!
When I call a dealer ship I expect to get the typical sales guy every time. I called LakelandVW and got Trey, this was a great sign for a easy and perfect car buying experience. Try will treat you like his close friend from the start with no BS car salesmen tricks. 5/5 would shop again with Trey. I love my TDI SEL Passat
Aug 23, 2019
Fabulous Experience!!
Trey is fabulous to work with. Very responsive, courteous and even follows up after the sale! I was looking for a specific car online. He had it, got me the best price in Florida and made the whole process so easy. Loved the retro music albums playing in their office. Very fitting for my Beetle purchase. Larry in Finance was very efficient and helpful. Great experience overall!
Aug 19, 2019
Best car purchasing experience ever!
I made an appointment for a test drive. Trey Chapman had the air running and everything ready to go. The whole experience was effortless. Trey even made a video of the vehicle for me to show my husband! He was extremely knowledgeable about the vehicle.
Jul 30, 2019
Great Experience
After visiting several other dealerships, we came here to see a vehicle we found on Autotrader. Michelle kept us updated on when the vehicle was expected to be received in to inventory, and we immediately made plans to visit. Trey welcomed us and was amazing through the whole process. It was encouraging to know he also owned the same vehicle type at which we were looking. We never felt bullied or pressured like some of the other dealerships made us feel. We were worried based on some online reviews we saw about erroneous fees, but we did not experience that at all. In fact, Lakeland had lower/fewer fees than some of the others we had visited. This, along with their pricing and incentives allowed us to purchase a brand new vehicle for roughly the same price as used ones we were interested in. I would definitely recommend Lakeland Volkswagen.
Jul 27, 2019
New Beetle-worked with Sales, Finance and Service
I’m a VW Beetle fan and wanted to make sure I purchased a new one this year, since this is the last year it will be produced. Everyone I came in contact with and worked with were friendly, helpful, knowledgeable and professional. I worked with Dave and Trey in Sales, Jared in Finance and Lindsay in service.
Jul 22, 2019
Great service
Everyone in the service and sales department does an excellent job. The head tech Dan and service managers/ advisers are always straight forward and care about you and your VW!
Jul 17, 2019
Most Enjoyable and Easy Auto Purchase
Trey was already sent to us as a referral from a friend so we already had high expectations. Rarely does one hear positive reviews of “sales people”. Trey wasn’t a sales persons though - he was a friend. We felt cared for and he guided us with his knowledge through the entire process. He was relaxed and made us feel comfortable with him. We love our vehicle and will certainly be back.
Jun 27, 2019
Always great
This place is always great. Always has been for me. Jonathan in-service help me out of a real jam a week ago. Way beyond the call of duty… Thank you again.
Jun 24, 2019
Great experience!
This was by far the best car buying experience I've had in years!!! Trey was so patient with me and I didn't feel pressured to purchase at all. Will definitely refer my friends to lakeland Volkswagen! The financing process was so quick and efficient! Thanks guys!
Jun 19, 2019
Fast, professional and very friendly!!
We can’t be more satisfied with our experience. Lawrence’s professionalism, patience and knowledge helped us make the right choice and we could not be happier. If we are on the market again for a VW we are definitely coming back to Lakeland VW
Jun 18, 2019
Fixed
I had taken my car in for another problem on it and while it was there they finally found why my convertible top kept giving me an error message. Finally saw what was wrong with it. Got the car fixed and back within a day!
Jun 10, 2019
Wonderful Experience!
I leased a 2019 Tiguan from Lakeland Volkswagen last week. I’ve leased many vehicles in the past but my salesperson, Trey Chapman, made the experience quick and easy. He went out of his way to make himself available to answer any questions I had, went over all the vehicle features, and even assisted me with the return of my former vehicle.
Jun 10, 2019
purchase of a certified vehicle
Friendly , polite,honest and professional personnel. Very efficient and knowledgeable at what they're doing. We had great experience from the time we entered the dealership to the time when we left the dealership with a certified car special Thanks to David ,Jared and Trey
Jun 04, 2019
Best New Car Experience Ever!
I have purchased and leased many vehicles in my 53 years and my experience with Lakeland VW by far exceeded other dealerships in every way! I made an appointment for a test drive and when I arrived the vehicle was waiting for me with the air running. My salesman knew the vehicle inside and out. I fell in love with the safety & technology features and the way the 2019 Atlas drove. My husband was not with me, so I told my salesman (Trey Chapman) I’d talk to my husband and hopefully I’d be back the next day. Trey went the extra mile and made a video of the vehicle I was interested in so I could show my husband; that was definitely a first for me! Needless to say, we both returned the next day and I am now the proud leaser of a 2019 Atlas!
May 30, 2019
Dedicated Sales Professionals Still Exist!
Picked up a new Tiguan 2019, couldn’t be more pleased with the courtesy, consideration and sheer professionalism of an Individual named Trey Chapman. This is my second vehicle from Lakeland Volkswagen. Yes it was a long drive, Yes it was definitely worth it, yes I would do it again .......They really are that good!!!!!
May 27, 2019
Always a good experience
Highly recommend visiting Lakeland VW for Sales and service. You are greeted promptly at each visit. Lyndsay is very knowledgeable about products and services along with Trey who I will buy another car from when the time is right!
May 13, 2019
Found the perfect Jetta
First time buying a car since my husband passed away. I was more than a little nervous. Trey was so great to work with! Made me feel completely at ease. So glad I went to LakelandVW. Thanks, Trey!
Apr 30, 2019
Happy Customer!
We had such a pleasant experience with Trey from VW in Lakeland. He was an expert on the vehicle I was shopping for, he was able to answer all my queations and more. Usually agreeing to the terms of the deal is the most stressful part of purchasing a new vehicle, but not with Trey. He was fair and able to make a deal quickly. I drove away in my new car feeling great about my experience and my new ride! Thank you Trey and VW of Lakeland!!
Apr 24, 2019
110K service
I drive 100 miles to do business with Lakeland VW. Great bunch of people, would not go anywhere else. They even offer a free loaner car if repairs can't be made the same day.
Apr 22, 2019
Excellence at Lakeland VW
When I have any questions or any work to be done on my Jetta, they are always available and accommodating. Excellent customer service and knowledgeable techs.
Apr 15, 2019
Nice Experience Buying New Tiguan
My wife and I worked with Trey Chapman with the purchase of our 2019 Tiguan SE. He was very knowledgeable about the features of the car and a very personable guy. They did not negotiate as they offered a very competitive upfront price, contingent on you financing with them. Looking forward to driving the new VW!!
Mar 30, 2019
Lease trade in and new purchase
What an amazing experience! They all made the whole process so quick and easy. Love everyone at Lakeland VW they treat you like family! Thanks again for everything!!!!
Mar 19, 2019
Extremely helpful and friendly
The overall feel of the dealership was very welcoming. Trey went beyond what a salesperson is required of when it came to making my visit a non intimidating experience. I felt like he wanted to find a car that I loved as much as I wanted to find one that I loved. His genuine demeanor and perseverance to find a vehicle so well suited for me was definitely not overlooked.
Feb 25, 2019
Amazing place! They made buying a car not a pain!
Trey was an outstanding sales person and all around helpful guy! He was much more concerned that we get a vehicle that works for us and we enjoyed than with making a sale! I'd recommend him to anyone looking to purchase a vehicle! He's very knowledgeable and helpful!! Jared in finance took great care of us as well!
Feb 20, 2019
Bringing my lady home
Super great, once I made my choice and test drove her, paper work completed within on hour. Everything I wanted for myself. This dealership help me make that choice
Feb 04, 2019
Fantastic
Environment was Friendly and welcoming, made sure I was happy and comfortable with my purchase and didn’t overly push like other dealerships. Very happy with my new VW Jetta!
Feb 04, 2019
Always great.
I am a long-time customer of the dealer ship and especially the service department, Many of the people in the service department that I’ve known through three dealerships on that property have continued to work there. I always get great customer service from them. Anyhow, superlatives to everyone there.
Jan 09, 2019
Excellent, quick, no hassle, respectful. All traits I felt
Every time I’ve been car shopping instantly I am annoyed by everyone hounding me down. Not at all with this man. He helped me when I was ready not by following me, he helped me find exactly what was in my budget not a penny more and even helped me find the best deal and offers available. Truly he is a good sales man, you can tell he is t only here for the paycheck like the rest, though this is his life he’d rather you be happy with what you purchased then to sell you something you can’t afford! I appreciate your help me! Have been here for 4 different cars now and will always come back!
Jan 05, 2019
Best sales service!
Trey Chapman has become our go to guy when we need a new VW. (We now have 3!) He exemplifies what customer service should be- a great relationship. We share our needs and wants and he listens and always helps us to make an informed decision. We will be needing a 4th car in the coming year and we will always look to Trey - who has now become a trusted friend.
Dec 31, 2018
Best car buying experience Ever!!
We unexpectedly needed to replace our vehicle purchased @ Lakeland VW in 2016. We returned to LVW because our first experience was so great. Again, Trey Chapman and Jared as well as ALL staff @ LVW made our purchase quick, painless and actually enjoyable. Would also like to thank parts/service persons who did a very quick and excellent window trim install before leaving. We have never purchased 2 cars from same dealer before, but we will absolutely return to LVW first for the next one! LOVE LVW ??
Dec 27, 2018
CPO Jetta
Trey in Sales and Larry in finance were great in helping get me the car that I wanted and one that fit my needs! Thanks guys!
Dec 21, 2018
Pricing
The car I wanted was mixed up with another the prices didn’t jive . They didn’t stick with the price or offer options for me to feel content.
Dec 19, 2018
Always great.
Well, I’ve written the same review in different words at least five times. I love the dealership and everyone that works in it. If you treat them with respect, the payback always comes back threefold. I think people who are obnoxious jerks get exactly what they deserve want to going to a place of business. I’m in a line of work where I am literally forced to put up with and be nice to the general public. So my attitude is I don’t want them to have to put up with me, I want to be somebody who walks in there that they’re happy to see. That’s always my goal, and they are always great to me. Great job as usual. By the way, Jonathan and Dan, you were right, I did need a full alignment LOL.
Dec 17, 2018
To trey did the best job
Go to trey he helps us out Lakeland Volkswagen can help you right way they know what they doing and do not waste your time keep up your good work guys
Dec 11, 2018
Perfect car buying expierence
Everyone was very friendly and courteous and we were in and out ! How a car buying experience should be. Big thanks to Trey for helping us make a better choice on our Tiguan.
Dec 06, 2018
knollage and helpfull
Trey Chapman was extremely helpful to me and my wife. He spent time going over the technology built into the car we were thinking of purchasing. Although we are not techno incline Trey explained the way we could understand. We left there being confident about our purchase and how to use and operate our new vehicle.
Dec 03, 2018
To good to be true
Sales department is great but if you trade something in make sure they pay it completely off before it hits your credit report. Getting a late payment charge a in the mail after 2 months of trading in my car because they didn’t pay the whole balance off. Finance department states it is my responsibility to make sure it is paid in full after I trading it in to their dealership. Not willing to find a solution and wanting to push all the blame off on to the customer is terrible.
Nov 29, 2018
Great
Really helpful, they are not pushing like the other dealers, great people. I will recommend this place to buy your first car. You will come back once you are ready to buy or lease another car.
Nov 28, 2018
Friendly, professional and pleasant.
From the moment I walked into the dealership until the time I walked out was a pleasure. No pushy sales people and very relaxed atmosphere. My sales person (Trey) was great!! He was very knowledgeable about the vehicle and went the extra mile explaining everything.
Nov 20, 2018
Once again, the best.
I want to mention two occurrences over the last two weeks. My GTI sustained considerable front end damage after a spare tire and rim flew into my front bumper, damaged it, and the stuff below it. The next day, the service department managed to cram me into a busy day to have a look at it. Dan inspected the under body and found that there was no damage, which was a relief as I had to travel 1000 miles over the next week with it. This was even done with no charge because it only took a few minutes, and I actually offered to pay. I will tell you that I am a good customer, but when you have patience with people, they return it to you. Now, cut to yesterday, 11/20/18. The GTI goes to the auto body shop and I have to rent a car. I decided a Nissan Maxima might have some of the refinement of the GTI. Wrong. Piece of crap...MT should let ME review it. Anyhow, I texted Jonathan, my service writer most of the time and asked if he could help me with the rental place with getting another car because he deals with them frequently. He was actually on vacation and still took the time out to help me get a different, and better car. I really love this dealership and the people in it. Oh, and Trey Chapman took me for a ride in a new Jetta about 3 weeks ago just because I asked. These guys have made it impossible for me to own and other make of car. Cheers!
Nov 19, 2018
Tiquan experience
We arrived about 10 miles mutes earlier than our appointment so you t took a bit for someone to get our repair going. They were very courteous and they even checked to see if my service was covered on a maintenance plan which it was. Thank you.
Nov 17, 2018
Missed the JSW
Nice dealership to work with. I have had my Toureag serviced there on a couple of occasions and been happy with the results. I bought a used JSW recently from them and it was a good experience as compared to other dealers I have encountered over the years. Trey was great to work with and made sure everything was done right
Nov 15, 2018
Great experience
The service department at Lakeland Volkswagon was very helpful from start to finish. There were holdups due to my insurance and they didnt give me a hard time about it. All in all I'm very happy with the service I received and wouldn't take my car anywhere else.
Nov 12, 2018
Great Experience
Only good things to say about this place. Never had as good of a buying experience. Would recommend VW to any car buyer out there
Nov 12, 2018
Tiguan
I had a great experience here. Thanks to Trey I got the car I really wanted. Larry worked hard to make sure I got the best deal on my car. 😁😁😁
Nov 08, 2018
I only drop off the car I don’t stay
I never had problem after the car left the shop or the same problem. I will take my car there again if need too. Thank you guys
Nov 01, 2018
Highly recommend Trey
Excellent seller (I don’t say that often about car salesman). Very polite and respectful, will find the appropriate car for your needs and possibilities. Loved the experience with LakelandVW because of him.
Oct 27, 2018
Great job!
Had a great experience with the dealership and the sales guys. They were very helpful during the purchase and after. The sales experience was easy.
Oct 21, 2018
Excellent!!
It was a pleasure working with Trey! He understood exactly what I was looking for!! I love my new 2019 JETTA! Trey is very knowledgeable about all the VW vehicles and explained everything before we left the dealership!
Oct 18, 2018
A Standing Ovation
Trey was amazing from start to finish! He was patient and kind while I explained what I wanted to do that day. He was very thorough and answered all of my questions. He was also a great devils advocate as I weighed my options. Unlike other dealerships in my past, I actually look forward to the time I will get to see Trey and all the team members of Lakeland VW...maintenance, car wash, or my next new ride!!!
Oct 15, 2018
Always excellent
This dealership is always terrific. Ive never had a remotely negative experience at Lakeland VW. They have made it impossible for me to own another brand of car.
Oct 11, 2018
Very comfortable atmosphere, yet very professional
Starting from calling the dealership and checking to see if a vehicle was still there to leaving the dealership in our new car was great. Only problems through the dealership I would say, and part of it was our fault, was we didn’t know and wasn’t mentioned that you couldn’t use a debit card for down payment. Besides that it was a great experience.
Oct 09, 2018
Purchasing vw
Trey was the best made everything easy and fast would recommend anyone to go too lakeland vw every one there are friendly and helpful God bless every one at Lakeland vw keep up the great work thx u
Oct 05, 2018
Outstanding customer service
Took my Volkswagon for a recall and Gary at the service desk was very courteous and said abou 1 hr or 2 and it would be ready. They were very busy that day but it was ready in that length of time. They even washed it for me too.
Oct 04, 2018
Bought a new car
We were looking for a 7 passengers car and Tyler was very helpful. He took time to explain all details. We were from Canada and it was a bit complicated to obtain credit but Jared and Tyler went above and beyond our expectations We are more than happy of our new Atlas
Oct 04, 2018
LakelandVW is the greatest
I have been dealing with iLakeland VW for the last two years and never once have i beenI dissatisfied. They have gone above and beyond the call of duty to help me whether it be a simple question or whether I need service. I would always give them a five star plus rating. Everyone there is very service oriented.
Oct 04, 2018
First experience
First experience buying a car and it was painless. Went to a lot of dealerships throughout the day and ended up coming right back to VW Lakeland. I’m very happy with the service I received. Great people and overall good experience.
Oct 03, 2018
Trey is excellent!!!
Trey is excellent! very professional and trying always to help. He is very knowledgeable of the car that we were looking for Thanks Trey for your help!!
Oct 03, 2018
Repeat customer
Trey is excellent. He is very knowledgeable of the cars. He is friendly and goes the extra mile to make sure you are happy with your purchase. I would definitely buy from him again. Jared (my precious salesman) now in Finance was once again great. He has been with me through my last two car purchases. He goes the extra mile to ensure that things are done right. I would recommend either of these gentlemen without hesitation.
Oct 02, 2018
Trey is just plain wonderful
Trey always has a pleasant attitude,he is always smiling and often checks to find out how best he could be of help. He is good
Oct 02, 2018
Trey is excellent
I have purchased two cars from Trey and he is just an excellent person. Not only is he enthusiastic about his job and people(one look in his office will confirm that), he is also the owner of multiple VWs. He loves the VW product and knows them inside and out. He is just a plain easy guy to work and talk with. I might as well also mention my excellent relationship with the service department. I think many dealerships miss the boat on how important the service department/customer relationship is. These people have made it nearly impossible for me to even think about going anywhere else. Then add to that a sales staff you like as a customer is the icing. I hope Trey stays here a long time.
Oct 02, 2018
Wow .... talk about customer service
Walked in and met with Trey Chapman, he was absolutely amazing through the whole process. Listened to my needs and wants and got me to the best car for me. Will send all my friend and family to him! Thanks Trey for being awesome buddy
Oct 01, 2018
Trey Chapman is THE BEST!
Trey Chapman and Lakeland Volkswagen are simply the best around! I have purchased 3 cars in a row from Trey! Such a courteous and professional experience! The excellent service received from Trey has always been consistent and world class! I am a customer for life and would highly recommend going to Lakeland VW to see Trey for your next car!
Oct 01, 2018
Lakeland VW Feels Like Home
Our family is a VW crew to say the least! Currently on our 11th VW and have purchased/leased the most recent 4 of those from Lakeland VW. Every time we’ve had a great experience, felt we were treated honestly and fairly, and appreciated the genuineness of the whole staff. Brad is our go-to guy and everytime has made sure we know and understand the car we are buying, the numbers being crunched on the final price, and that he is available to answer any future questions at any time via phone or email, an option we’ve utilized a few times! Along with Brad, the managers, finance department, and service department have always shown the utmost professionalism and exemplified a solid team. Thank you to Lakeland VW and we look forward to buying our next 11 VWs from you guys down the road!
Sep 29, 2018
Trey Rocks!
I have leased 2 jettas from Trey! And I wouldn’t go anywhere else! He is honest and Hospitable! LakelandVW is awesome! Thank you Trey!
Sep 29, 2018
Best car buying experience
Thanks to Trey from lakeland VW for assisting my family with a new atlas we love! This was such an incredible buying experience- we will be back!
Sep 29, 2018
Friendly and stress free experience
I went there to purchase a new GTI and the salesperson Lawrence was very inviting and friendly. He never made me feel rushed into the purchase and was able to help me make a thoughtful and conscious decision about the vehicle I wanted to buy.
Sep 29, 2018
Fast, Easy, No Pressure Experience!
I Absoluty loved working with Trey and Lakeland VW! They new exactly what I was looking for an I was in and out in no time. The atmosphere was laid back with good music and friendly people. I would definitely buy another vehicle from Trey and Lakeland VW!
Sep 28, 2018
Always excellent
This dealership is overall excellent in sales,service and customer service. Thanks for everything I live in Winter Haven and dont mind the drive that's how excellent it is.
Sep 28, 2018
Great people
I was blown away by Trey and staff when my wife and I bought our Jetta. They made the process easy to understand and very knowledgeable on everything.
Sep 28, 2018
The No Pressure Dealership
Lakeland VW and our sales associate, Trey, made my wife and I feel like we were part of the family. Trey is an honest person and really looked for the best vehicle that fit our needs. We can't thank him enough. He made us customers for life! Thank you!
Sep 27, 2018
Great Experience
I had a great experience purchasing my new Passat from Lakeland VW. Trey made the experience quick and painless and answered all of my questions!
Sep 27, 2018
Love my VW
Trey was extremely knowledgeable with VW vehicles. He himself owns one and has had many models, it helped me with my decision to purchase my newest VW! I highly recommend him for your go to sales rep for VW!!
Sep 26, 2018
Great experience!!
Trey made the entire process seamless! From trade in, to paperwork, to delivery. I have leased two vehicles from Lakeland VW now. I would recommend them to anyone!
Sep 21, 2018
The best dealership ever!
Most important thing ask for—Trey Chapman—the only place to buy a automobile just made the best deal & decision of 2018 loaded suv when you go there ask for Trey Chapman he is the best no pressure but he will get you the best deal possible & if you need to finance Larry will make it fast & painless.
Bradley Frazier
Product Specialist
Hello!
I grew up around cars my whole life! Going to car shows, racing and studying cars. Anything with a motor I am completely intrigued. Being around them daily is a complete dream. I like to offer a ZERO stress and fun experience when buying or leasing your next vehicle. I believe that car buying should be an exciting time not a nerve racking time.
I vow to make it a quick, exciting and friendly experience.
Text me anytime! 863-712-4646
Recent Reviews
Apr 06, 2020
Awesome job for an awesome team got everything I wanted...
Awesome job for an awesome team got everything I wanted for the car Brad did an amazing job with finding us the perfect car we love it
Mar 04, 2020
Awesome place filled with great people! Very quick...
Awesome place filled with great people! Very quick experience as well. Just wished I didnt live so far away. Definitely would recommend used or new 😁
Mar 02, 2020
Staff is friendly. Service time is quite long for basic...
Staff is friendly. Service time is quite long for basic things, and scheduling could be better to get cars in and out faster. Great people, great cars, but service system needs work.
Feb 28, 2020
The staff where attentive and super friendly. They did a...
The staff where attentive and super friendly. They did a great job at interacting with the kids and treated us with respect. They seem like they enjoy their work.
Feb 27, 2020
I had such a good experience with this dealership....
I had such a good experience with this dealership. Everyone was so nice and helpful. Bradley did an amazing job helping me find a car that was in my price point and exactly what i wanted. I will be recommending this dealership to everyone . Over all a great experience!
Feb 20, 2020
No haggle no pressure environment. They offer you their...
No haggle no pressure environment. They offer you their best price from the get go. Very friendly staff. Only question that I still wondered about was whether money factor on a lease is negotiable. Was offered a lower money factor at a different VW Dealer but Lakeland VW had a better price. Dealer incentives appear tied to overall deal structure. Happy overall.
Feb 14, 2020
The best salesperson that I ever had here in USA, she...
The best salesperson that I ever had here in USA, she respect your space and don’t push you to buy whatever it takes. Best purchase ever!
Jan 31, 2020
Very courteous and helpful.
Great service and the sales were nice to talk to. I can tell all my friends that my be interested in a new or used car from you guys. Thank you
Jan 17, 2020
Great Experience
I would highly recommend that my friends and neighbors living in the Tampa Bay Area make the drive out to Lakeland for the excellent service. I appreciate the transparency and accuracy of their online pricing. Most dealerships raise the price when you get there, say something like, you are not eligible for a rebate, yadda yadda. I will be reaching back out to Michelle Barnett when I need a new car in the future.
Jan 17, 2020
Dealership resolved issues part 2
Lucky me! Because my issues were technically two visits and not just one, I get to rate the service department twice. Please see my first review below for my initial impression. This is my expanded review! After reading through some of the reviews here, I'm not going to be unfair and throw this service department under the bus for stupid reasons like they don't wine and dine me when I'm in the waiting room, or I had to wait an extra half hour for an oil change. I'm nothing if not fair. My car was towed in because no amount of jimmying could get the key in the ignition. I was told by Brian it was taken apart and fixed, I received the running car back, and then was stranded a half-hour later with the exact same problem. I should have tested it before driving away! Compound it with the fact that the car was nose-in a parking space, and we couldn't get the key in the ignition, so we could not put it in neutral to pull it out backwards, causing a three-hour delay to get the proper type of tow truck from Bartow to Kissimmee. It ruined a family get together with in-laws we never get to see. I was told by Brian that the ignition switch had been taken out and repaired, but was later told by Jonathan that nothing had been done to the ignition switch, and they simply did the maintenance on the car. Did they think I had the car towed in for no good reason? They even waived the deductible on my warranty so I'd tow it the extra 35 miles to Lakeland. I'll never understand how the problem just went away, so they considered it settled without further investigation. Speaking of maintenance, it was explained to me by Jonathan that the car needed to come in at 40,000 miles for a transmission flush. That was the whole purpose of the 40,000 mile check. When I picked up the car, they didn't flush the transmission, and explained that I needed to have requested it. Even my non-authorized VW mechanic knew it was supposed to get a transmission flush at 40,000 miles. They also hadn't topped off the AdBlue. I will never have maintenance done by a VW dealer without first going over a checklist of things to do. I was basically charged $400 for fluid changes. I could go on. How much time do you have? Maybe I can set a record for word count. At any rate, the first visit was a disaster. The second visit, the subject of this review, went much smoother. They fixed the problem, and even washed the car (though there are foot smudges on the door threshold and a black fingerprint on the light tan driver's door panel). While I'm happy with the results, the communication was not good. It was always one way -- us to them. More positives -- we like our "sales consultant" Brad (though he dropped the ball on trying to get us those dealership posters), and we really liked the parts guys, who helped us secure our gear. They also stepped up to give us deals to help make up for the setback, which was going above and beyond. My wife and I are true VW enthusiasts. If you cut us we bleed Volkswagen blue. We have a garage full of vintage VWs, including an oval window bug and a split bus. We're the new customers this dealership needs, and we will think long and hard before returning (though the reviews here of other dealerships don't offer much of an alternative in our area) And for all of those who have taken the time to read this, thanks for reading. Enjoy your VWs! We enjoy ours.
Jan 02, 2020
Quick and efficient
Everything went quick and efficiently. Highly recommend using this dealership for quality cars and quality service. Tony was excellent and very helpful and professional. 10/10.
Dec 26, 2019
Great experience, great people.
Jared, Brad, and Michelle helped me in the process of getting a new car and they were all amazing and very helpful. Got in and out of there way quicker than I expected to. Would definitely go here again.
Dec 20, 2019
recall
Went in for a recall and ended up buying a new car ! Brad and Israel answered all my questions clearly and very helpful. Everyone was very professional and a pleasure
Dec 18, 2019
Excellent
Great experience buying a used Traverse. Helpful, not pushy, willing to work with you and they made it a good experience. Worth the drive if you are far.
Dec 16, 2019
Simply super. Thanks
The only reason I bought my 3rd VW from this dealership is because of fantastic treatment I got from Mr. Jared Miller. He is so sincere and helpful that after trying other make and models and discount incentives, I returned again and again and bought the car thru him. Mr. Bradley was also extremely prompt and helpful. I am very thankful to him as he went out of way to accommodate me. He is a jem of sales person. Overall I am very happy with my experience with dealership. P. Bhatt Winter Haven, Florida
Dec 04, 2019
Fast and Easy Buying
Saw my car on Friday Night on the website and I called first thing Saturday at 9AM and by 10AM I had my approval. I live in Tampa and did everything online and over the phone and by 1PM I signed my papers and left. It was easy and seamless!
Nov 20, 2019
Exactly what we needed!
Team was extremely knowledgeable, not pushy, fast and attentive. We had gone to other dealerships with no success. So happy we made the trip to Lakeland VW, have been enjoying our new Atlas!!
Nov 15, 2019
Mechanic did sloppy work
Mechanic did sloppy work I had to clean engine Bay myself when I got home I had my fuel filter changed on my Volkswagen TDI there was diesel fuel spilt all over my serpentin bell rubber hoses all over the place underneath the hood I had to clean
Nov 11, 2019
Great experience
Always a pleasant experience. They are quick and respect your time. Brad is the only person we would go to when it’s time for a new vehicle.
Oct 29, 2019
Great no hassle best price within 100 miles
Excellent no pressure sales and customer service. They offered the best price and were responsive with all my questions and ensured I understood all specific pricing details.
Oct 17, 2019
Great Services
Thank,s for the great Services your people give to us. Reccomend to my friends. The people for the detailing is Amazon to, thaks for everything.
Oct 14, 2019
Very quick process
Needed to get a new car as mine was totaled while out of town. VW made it easy for me to choose my car and they worked with me while I was out of town and made the purchase easy and quick
Oct 01, 2019
Excellent buying experience
Purchased car over the phone after see it on the internet. Easy people to work with, pleasant buying experience. Brad and Jared Miller work great to work with.
Sep 17, 2019
Lakeland VW experience
Excellent sales Experience with everyone we dealt with. Brad Frasier did an excellent job of familiarization me with our new Beetle. Would definitely recommend Lakeland VW!
Sep 11, 2019
A good place to do business. Will be back again.
I drove 1 hr 20 minutes to buy my Golf R from these guys. My interactions with Brad and Trey (salesmen) was awesome as was my experience with Jared in finance. I only had two very minor issues, but these would not prevent me from going back. I requested a hand wash with no brushes. This was not a request they could accommodate, so I left with a dirty car. There was also a broken grab handle which none of us saw before I drove home, so now I need to get it handled at a local dealer. Both minor issues, but worth noting.
Sep 02, 2019
service
Over 2 months a order a cover on the bumper ! No called the parts in , when get the parts in , recall air bag I’m stilling wait for the call, I call them a few weeks, he called me when the parts in
Aug 19, 2019
The buying proces felt like if I was back home.
I went different places trying to find the car that wanted lack of honesty was the common denominator everytime. So I didn't last on the other places. Some friend sugested me to go there so I left a msg and Bradley Frezier answered. He was awesome l, he nade us feel like we were part of the family. Everyone in fact were very helpfull and knowledgable. I went out there feeling that I made the right choice. And going for more now my wife wants to change cars in 6 months hopefully I get to meet with the same team.
Aug 19, 2019
Best car purchasing experience ever!
I made an appointment for a test drive. Trey Chapman had the air running and everything ready to go. The whole experience was effortless. Trey even made a video of the vehicle for me to show my husband! He was extremely knowledgeable about the vehicle.
Aug 06, 2019
Atlas purchase
We purchased our atlas at Lakeland. Our sales guy was extremely helpful. We showed us a lot of features of the car. We look forward to having our atlas many years.
Jul 29, 2019
Review
I received amazing customer service from Brad, Jared, and Michelle. All employees made sure I was taken care of from the get-go. There wasn’t any funny business or anything, the price was the best I had found in Florida!
Jul 11, 2019
No pressure
This is a low pressure dealership. Also, our salesman Bradley actually listened to us. Only showed us exactly what we had requested and didn't try to upsell us.
Jul 07, 2019
Great Experience
I was in the market for a fairly specific car, which lead me to the team at Lakeland VW. They were upfront, fair and had a good price for the car. So I made the trip from NC to Florida and it was worth it. Enjoying the new car more everyday.
Jun 26, 2019
Amazing customer service!
Lakeland Volkswagon provided an amazing dealership experience. I liked the fact that I did not feel pressured and everyone at the dealership worked together as a team. Bradley and Jared were great to work with trading in my vehicle and purchasing a new one. I was in and out within 3 hours (test drive, trading in the old vehicle, purchasing the new vehicle, detailing the new vehicle, etc). I recommend anyone to purchase a vehicle from Bradley or anyone at Lakeland Volkswagon.
Jun 13, 2019
Stress FREE Experience!
Got a great deal on a used Tiguan. The dealership team was amazing to work with and there was no stress. Buying a car as a woman always seemed a challenge until I found Lakeland Volkswagen. This is now my 3rd purchase with them.
Jun 10, 2019
Good Experience
Very good.experience purchasing a vehicle from Lakeland Volkswagon. Very good group of people to deal with. Will Definately recommend them Jim Sherry Winter Haven, FL
May 30, 2019
Beat dealership experience ever!
By far the absolute best and quickest dealership experience my husband and I have ever had! (And we have bought and traded in a lot of cars) We drove all the way from south of Sarasota looking at a specific car and we left with that specific car! Brad our salesman was honest and on it! The gentleman in finance was also wonderful. We have been recommending Lakeland Volkswagen to everyone. Definitely worth the drive, we would do it again in a heart beat. Thanks so much guys!
May 27, 2019
Good experience
The fact that Lakeland VW was the only dealer in FL that was advertising a discount off MSRP for the Golf R is what brought us in the door. The fact that the rest of the deal was relatively painless was a bonus.
May 16, 2019
Great dealership
We were helped right away when we went into the showroom. Brad was friendly, knowledgeable but not pushy. He was able to answer all our questions.
May 08, 2019
Great staff and shopping experience.
Great shopping experience and great staff that were friendly and helpful. It was worth the 300 mile round trip from St Augustine to purchase vehicle. Ask for Brad in sales!
May 06, 2019
Very friendly people
Best car buying experience I've ever had. Every salesman was nice and laid back. Zero pressure to purchase anything. I highly recommend this dealership.
May 03, 2019
Bought my first car!
Bradley and Larry were great! They made it possible for me to get the car I’ve always wanted (a beetle). I’m so happy with my car and the experience I had! Bradley was very helpful, informative and kind. Larry is a great manager and definitely made sure I went home happy!
Apr 22, 2019
Great customer services
I will refer Volkswagen Lakeland to anyone. Great customer services and the process was smoothly. Thank you to Brad and Larry. Brad was outstanding. Thank you again.
Apr 18, 2019
Amazing Experience
Have been here twice now. Once for Service on my 2014 Jetta, and then back again a few weeks later to purchase a newer model of my car. Both the Service and Sales departments are awesome, no complaints whatsoever. On all sides they communicate clearly and effectively, and they are friendly too. I worked with Jonathan on the service side and then Bradley and Jared on the Sales side. I can proudly recommend them to anyone whether you are car shopping, or you are looking to get your current VW serviced. I received transparency on both ends, and this is something I highly value. In fact, the experience I had getting my 2014 Jetta serviced is what brought me back to get my new car and the buying process was smooth and stress free!
Apr 18, 2019
Customer service
Amazing customer service. Thank you for your help! From start to finish, everyone I came into contact with was friendly, helpful, and professional. Thank you again.
Apr 15, 2019
Fair price, quick paperwork, friendly
Everyone was friendly, price was fair, sales guy was awesome, finance guy was prepared with the paperwork and explained every piece. We were in and out in less than 2 hours and that included the test drive.
Apr 15, 2019
Excellent experience
Had a great experience. Bradley was great, kept in touch with us throughout the whole process. Would highly recommend this dealership. Finance department went smoothly as well.
Mar 26, 2019
Amazing customer service!
My wife and I had a great experience at Lakeland VW. We couldn't decide which model we wanted initially, so we went back a few times and drove a bunch of new and used vehicles before buying a 2019 Golf. Brad was so helpful and patient throughout the entire process, and we never once felt pressured to buy. He was communicative and knowledgeable, periodically checking in with us to be sure we had all the information we needed and answering all of our questions quickly. The financing process was quick and easy. We have already recommended this dealership to a few friends and have been back to purchase accessories.
Mar 11, 2019
High in spirits/ self.
I give this rating because this dealership is unlike any dealership I expected rude and trying to get by on customers. Reading everyone’s face right they loved being here so it reflects how you treat anyone. Such a peaceful place.
Mar 11, 2019
Fast pace , friendly, great and amazing staff!
Quick and easy! No difficulties. Very friendly. Very helpful . I would recommend it to other car seekers. Great amazing staff! Clean and organized. Ready to work staffs!
Jan 24, 2019
pleasant
Went to dealership in evening, Bradley greeted us. We looked at a few vehicles, decided on new Tiguan. Bradley and Larry answered any questions we had and process went quickly!
Jan 23, 2019
Great experience!
My wife and I made our first big purchase since moving to Florida at lakeland VW. Brad was our salesman. Brad went above and beyond the call of duty for us. Answering text messages after hours and making the numbers right. Very nice gentleman indeed. Our finance man went over everything to a tee. We would definitely recommend this dealership for a no BS sale. Thank you all at VW of lakeland for putting a smile on our faces! Vince and Joni J.
Jan 15, 2019
Bought another new car
Thanks to Brad for helping us purchase a new passat for our daughter for her sixteenth birthday. He was very helpful along the way as it was a few months in the planning.
Jan 08, 2019
Bought 2 new cars !
Great prices, very friendly and knowledgeable ! Everyone there will bend over backwards to make sure youre happy when you leave. Highly recommend ! If you get the pleasure of working with Bradley and Jared
Dec 24, 2018
Please check them out
Lakeland Volkswagen helped me purchase my brand new Jetta SEL and they were some of the nicest and honest car salesman that I have ever worked with. Brad was so awesome and kind, I recommend everyone go and check them out.
Dec 20, 2018
So happy with my new car
Everyone from the beginning was very friendly, especially Bradley. The day I decided to buy my car he went above and beyond by driving my friend and me to my job so I could print the documents I needed. He was never pushy nor irritating, very cordial and fun to deal with. Same thing with Jared. We went over options in order for me to find what was best in terms of finances and for future references.
Dec 15, 2018
2019 VW Jetta
Very nice low pressure staff and management.; also very knowledgeable on their products and cars. The prices on the VW Jettas Was $2000 less Than other dealers. I would highly recommend Lakeland VW to anyone.
Dec 10, 2018
There to Assist the Customer
Whether management or sales staff, I found everyone at Lakeland VW to be informative, friendly, helpful and willing to think outside the box. I was extremely satisfied with my experience and would highly recommend them to future customers.
Nov 29, 2018
Efficient, courteous, knowledgeable
After meeting our sales rep, Bradley, our experience was truly positive. He came thru professionally, efficient, had in depth knowledge of the car & it’s various options. He made the entire process, painless. We truly enjoyed buying our new Tiguan, SEL 4motion. That car was delivered with a beautiful white bow, cleaned and filled up. We are now enjoying driving it very much. Marco & Karen
Nov 16, 2018
Great experience
The main reason I gave VW a try was for the great warranty. The sale experience was pleasant, very helpful and met my needs. Brad and Jared were very helpful and efficient.
Nov 05, 2018
Exciting, easy, simple
I would recommend this car dealership to anyone!! Great people with great knowledge. I walked in very nervous and left there reassured that I made the right choice. I love my new car!!
Nov 01, 2018
Proud Owner
This will be my 2nd vehicle I've purchased from Lakeland VW. The 1st was a MK7 GTI and the 2nd was a MK7.5 Golf R. Both times I've had the pleasure of working with Brad in the sales department who is both professional and knowledgeable. I gave Brad all the options I was looking for in a vehicle and both times he set me up with the perfect ride. Thank you to Larry in finance you made the buying process quick and geared to my needs with no extra unneeded polices. Thank you for treating our family like family and not just another number on the board.
Oct 22, 2018
Awesome!
It was my first experience buying a new car. The guys that worked with me made it very easy and stress free, very happy with the car I chose!
Oct 03, 2018
Trey is excellent!!!
Trey is excellent! very professional and trying always to help. He is very knowledgeable of the car that we were looking for Thanks Trey for your help!!
Oct 01, 2018
Bradley Frazier
Nobody likes car buying but it definitely makes it easier when someone is very knowledgeable and treats you like a person. Best sales man ever!
Oct 01, 2018
Best car buying experience
I purchased a 2019 jetta and Brad was very knowledgeable and helpful throughout the entire process. After going to several dealerships in the Tampa area and felt their sales teams were pushy and disingenuous. Brad was the complete opposite and had me in my new car in no time. The entire team was all around good to go. I have and will continue to recommend Brad to anyone I know who is looking for a new car.