CARFAX 1-Owner vehicle
Custom

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Disclaimer:

All advertised prices exclude government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge, and any emission testing charge.

New vehicle pricing includes all offers and incentives. Prices may include incentives that are dependent upon payment or purchase method. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (863) 804-6160 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 5.9% interest and 20% downpayment.

Must finance with VCI to qualify for the advertised price.

have a trade

Basic Info

Body:
Sport Utility
Mileage:
59,635
HWY:
25 MPG
City:
18 MPG
Exterior:
True Blue Pearlcoat
Interior:
Lt Frost Beige/Black
Engine:
Regular Unleaded V-6 3.6 L/220
Trans:
Automatic

Description

2017 JEEP GRAND CHEROKEE LIMITED! CARFAX One-Owner. Clean CARFAX. True Blue 2017 Jeep Grand Cherokee Limited 4WD 8-Speed Automatic 3.6L V6 24V VVT 1 OWNER, NAV, Leather, Clean Carfax, Alloy Wheels, Keyless Entry.Recent Arrival!Awards:* 2017 KBB.com 10 Most Awarded Brands

Vehicle Details

  • 1-Year SIRIUSXM Radio Service
  • 12-Way Power Driver Seat -inc: Power Recline, Height Adjustment, Fore/Aft Movement, Cushion Tilt and Power 4-Way Lumbar Support
  • 12-Way Power Passenger Seat -inc: Power Recline, Height Adjustment, Fore/Aft Movement, Cushion Tilt and Power 4-Way Lumbar Support
  • 2 LCD Monitors In The Front
  • 2 Seatback Storage Pockets
  • 3 12V DC Power Outlets
  • 3 12V DC Power Outlets and 1 AC Power Outlet
  • 6 Speakers
  • 60-40 Folding Split-Bench Front Facing Heated Manual Reclining Fold Forward Seatback Leather Rear Seat
  • Air Filtration
  • Cargo Area Concealed Storage
  • Cargo Features -inc: Cargo Tray/Organizer
  • Cargo Space Lights
  • Carpet Floor Trim
  • Compass
  • Cruise Control w/Steering Wheel Controls
  • Day-Night Auto-Dimming Rearview Mirror
  • Delayed Accessory Power
  • Digital/Analog Display
  • Driver And Passenger Heated-Cushion, Driver And Passenger Heated-Seatback
  • Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination
  • Dual Zone Front Automatic Air Conditioning w/Front Infrared
  • Fade-To-Off Interior Lighting
  • FOB Controls -inc: Trunk/Hatch/Tailgate and Remote Engine Start
  • For More Info, Call 800-643-2112
  • Front And Rear Map Lights
  • Front Center Armrest w/Storage and Rear Center Armrest
  • Front Seats w/Power 4-Way Driver Lumbar
  • Full Carpet Floor Covering -inc: Carpet Front And Rear Floor Mats
  • Full Cloth Headliner
  • Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage, 3 12V DC Power Outlets and 1 AC Power Outlet
  • Garage Door Transmitter
  • Gauges -inc: Speedometer, Odometer, Oil Pressure, Engine Coolant Temp, Tachometer, Oil Temperature, Transmission Fluid Temp, Engine Hour Meter, Trip Odometer and Trip Computer
  • GPS Antenna Input
  • Graphic Equalizer
  • Heated Leather/Metal-Look Steering Wheel
  • HVAC -inc: Console Ducts
  • Illuminated Front Cupholder
  • Illuminated Locking Glove Box
  • Instrument Panel Covered Bin, Driver / Passenger And Rear Door Bins
  • Integrated Roof Antenna
  • Interior Trim -inc: Simulated Wood/Metal-Look Instrument Panel Insert, Simulated Wood Door Panel Insert, Metal-Look Console Insert and Chrome/Metal-Look Interior Accents
  • Leather Trimmed Bucket Seats
  • Leather/Metal-Look Gear Shift Knob
  • Leatherette Door Trim Insert
  • Manual Anti-Whiplash Adjustable Front Head Restraints and Fixed Rear Head Restraints
  • Manual Tilt/Telescoping Steering Column
  • Memory Settings -inc: Driver Seat, Door Mirrors and Audio
  • Outside Temp Gauge
  • Perimeter Alarm
  • Power 1st Row Windows w/Driver And Passenger 1-Touch Up/Down
  • Power Door Locks w/Autolock Feature
  • Power Fuel Flap Locking Type
  • Power Rear Windows and Fixed 3rd Row Windows
  • Proximity Key For Doors And Push Button Start
  • Radio w/Seek-Scan, Clock, Speed Compensated Volume Control, Aux Audio Input Jack, Steering Wheel Controls, Radio Data System and External Memory Control
  • Radio: Uconnect 3 w/5 Display
  • Rear Cupholder
  • Remote Keyless Entry w/Integrated Key Transmitter, Illuminated Entry and Panic Button
  • Remote Releases -Inc: Power Fuel
  • Sentry Key Engine Immobilizer
  • SiriusXM satellite radio
  • Streaming Audio
  • Systems Monitor
  • Tracker System
  • Trip Computer
  • Valet Function
  • Body-Colored Front Bumper w/Black Rub Strip/Fascia Accent and Chrome Bumper Insert
  • Body-Colored Grille w/Chrome Accents
  • Body-Colored Rear Step Bumper w/Black Rub Strip/Fascia Accent and Chrome Bumper Insert
  • Chrome door handles
  • Chrome Power w/Tilt Down Heated Side Mirrors w/Driver Auto Dimming, Manual Folding and Turn Signal Indicator
  • Chrome Side Windows Trim and Black Front Windshield Trim
  • Clearcoat Paint
  • Compact Spare Tire Mounted Inside Under Cargo
  • Deep Tinted Glass
  • Fixed Rear Window w/Fixed Interval Wiper, Heated Wiper Park and Defroster
  • Front fog lamps
  • Fully Automatic Aero-Composite Halogen Daytime Running Headlamps w/Delay-Off
  • Galvanized Steel/Aluminum Panels
  • Laminated Glass
  • LED Brakelights
  • Lip Spoiler
  • Perimeter/Approach Lights
  • Power Liftgate Rear Cargo Access
  • Rocker Panel Extensions and Black Wheel Well Trim
  • Roof Rack Rails Only
  • Speed Sensitive Variable Intermittent Wipers
  • Steel Spare Wheel
  • Tailgate/Rear Door Lock Included w/Power Door Locks
  • Tires: P265/60R18 BSW AS LRR
  • Wheels: 18 x 8.0 Tech Gray Aluminum
  • 1270# Maximum Payload
  • 180 Amp Alternator
  • 24.6 Gal. Fuel Tank
  • 3.45 Rear Axle Ratio
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Descent Control and Hill Hold Control
  • 50 State Emissions
  • 650CCA Maintenance-Free Battery w/Run Down Protection
  • Automatic Full-Time Four-Wheel Drive
  • Electric Power-Assist Steering
  • Electronic Transfer Case
  • Engine Auto Stop-Start Feature
  • Engine Oil Cooler
  • Engine: 3.6L V6 24V VVT UPG I w/ESS
  • Front And Rear Anti-Roll Bars
  • Gas-Pressurized Shock Absorbers
  • GVWR: 6,500 lbs
  • Multi-Link Rear Suspension w/Coil Springs
  • Normal Duty Suspension
  • Permanent Locking Hubs
  • Short And Long Arm Front Suspension w/Coil Springs
  • Single Stainless Steel Exhaust w/Chrome Tailpipe Finisher
  • Towing Equipment -inc: Trailer Sway Control
  • Transmission w/Driver Selectable Mode and Sequential Shift Control w/Steering Wheel Controls
  • Transmission: 8-Speed Automatic (845RE)
  • Airbag Occupancy Sensor
  • Curtain 1st And 2nd Row Airbags
  • Driver Knee Airbag
  • Dual Stage Driver And Passenger Front Airbags
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Electronic Stability Control (ESC) And Roll Stability Control (RSC)
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • ParkSense Rear Parking Sensors
  • ParkView Back-Up Camera
  • Rear Child Safety Locks
  • Selec-Terrain ABS And Driveline Traction Control
  • Side Impact Beams
  • Tire Specific Low Tire Pressure Warning
  • ParkView Back-Up Camera
  • BLIND SPOT & CROSS PATH DETECTION -inc: Auto Dim Exterior Passenger Mirror
  • RADIO: UCONNECT 3C W/8.4 DISPLAY -inc: Roadside Assistance & 9-1-1 Call Instrument Cluster w/Off-Road Disp Pages Uconnect Access For Details Visit DriveUconnect.com 8.4 Touchscreen Display Integrated Voice Command w/Bluetooth Nav-Capable! See Dealer for Details
  • Front fog lamps
  • Power Liftgate Rear Cargo Access
  • Interior Trim -inc: Simulated Wood/Metal-Look Instrument Panel Insert, Simulated Wood Door Panel Insert, Metal-Look Console Insert and Chrome/Metal-Look Interior Accents
  • Remote Keyless Entry w/Integrated Key Transmitter, Illuminated Entry and Panic Button
  • Leather Seats
  • ParkSense Rear Parking Sensors
  • 12-Way Power Driver Seat -inc: Power Recline, Height Adjustment, Fore/Aft Movement, Cushion Tilt and Power 4-Way Lumbar Support
  • Proximity Key For Doors And Push Button Start
  • SiriusXM satellite radio
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • BLIND SPOT & CROSS PATH DETECTION -inc: Auto Dim Exterior Passenger Mirror
  • TRANSMISSION: 8-SPEED AUTOMATIC (845RE) (STD)
  • ENGINE: 3.6L V6 24V VVT UPG I W/ESS (STD)
  • QUICK ORDER PACKAGE 23H -inc: Engine: 3.6L V6 24V VVT UPG I w/ESS Transmission: 8-Speed Automatic (845RE)
  • LT FROST BEIGE/BLACK LEATHER TRIMMED BUCKET SEATS
  • WHEELS: 18 X 8.0 TECH GRAY ALUMINUM (STD)
  • NORMAL DUTY SUSPENSION (STD)
  • 3.45 REAR AXLE RATIO (STD)
  • GVWR: 6 500 LBS (STD)
  • TRUE BLUE PEARLCOAT
  • TIRES: P265/60R18 BSW AS LRR (STD)
  • RADIO: UCONNECT 3C W/8.4 DISPLAY -inc: Roadside Assistance & 9-1-1 Call Instrument Cluster w/Off-Road Disp Pages Uconnect Access For Details Visit DriveUconnect.com 8.4 Touchscreen Display Integrated Voice Command w/Bluetooth Nav-Capable! See Dealer for Details
  • Four Wheel Drive
  • Power Steering
  • ABS
  • 4-Wheel Disc Brakes
  • Brake Assist
  • Aluminum Wheels
  • Tires - Front All-Season
  • Tires - Rear All-Season
  • Temporary Spare Tire
  • Heated Mirrors
  • Power Mirror(s)
  • Integrated Turn Signal Mirrors
  • Rear Defrost
  • Privacy Glass
  • Intermittent Wipers
  • Variable Speed Intermittent Wipers
  • Rear Spoiler
  • Remote Trunk Release
  • Power Liftgate
  • Power Door Locks
  • Fog Lamps
  • Daytime Running Lights
  • Automatic Headlights
  • AM/FM Stereo
  • Satellite Radio
  • Bluetooth Connection
  • Requires Subscription
  • MP3 Player
  • Steering Wheel Audio Controls
  • Auxiliary Audio Input
  • Satellite Radio
  • Requires Subscription
  • Power Driver Seat
  • Power Passenger Seat
  • Mirror Memory
  • Driver Adjustable Lumbar
  • Seat Memory
  • Power Driver Seat
  • Driver Adjustable Lumbar
  • Power Passenger Seat
  • Passenger Adjustable Lumbar
  • Pass-Through Rear Seat
  • Heated Rear Seat(s)
  • Rear Bench Seat
  • Adjustable Steering Wheel
  • Trip Computer
  • Power Windows
  • Leather Steering Wheel
  • Heated Steering Wheel
  • Keyless Entry
  • Power Door Locks
  • Keyless Start
  • Keyless Entry
  • Power Door Locks
  • Universal Garage Door Opener
  • Cruise Control
  • Climate Control
  • Multi-Zone A/C
  • A/C
  • Woodgrain Interior Trim
  • Leather Seats
  • Bucket Seats
  • Auto-Dimming Rearview Mirror
  • Driver Vanity Mirror
  • Passenger Vanity Mirror
  • Driver Illuminated Vanity Mirror
  • Passenger Illuminated Visor Mirror
  • Floor Mats
  • Mirror Memory
  • Seat Memory
  • Remote Engine Start
  • Keyless Start
  • Power Windows
  • Power Door Locks
  • Trip Computer
  • Heated Front Seat(s)
  • Security System
  • Engine Immobilizer
  • Traction Control
  • Stability Control
  • Traction Control
  • Front Side Air Bag
  • Rear Parking Aid
  • Tire Pressure Monitor
  • Driver Air Bag
  • Passenger Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Passenger Air Bag Sensor
  • Knee Air Bag
  • Child Safety Locks
  • Back-Up Camera
2017 JEEP GRAND CHEROKEE LIMITED! CARFAX One-Owner. Clean CARFAX. True Blue 2017 Jeep Grand Cherokee Limited 4WD 8-Speed Automatic 3.6L V6 24V VVT 1 OWNER, NAV, Leather, Clean Carfax, Alloy Wheels, Keyless Entry.Recent Arrival!Awards:* 2017 KBB.com 10 Most Awarded Brands

Disclaimer:

All advertised prices exclude government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge, and any emission testing charge.

New vehicle pricing includes all offers and incentives. Prices may include incentives that are dependent upon payment or purchase method. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (863) 804-6160 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 5.9% interest and 20% downpayment.

*Number of views in last 30 days

† Based on 2017 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.

Why Lakeland Volkswagen

At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service.

Contact a Top Rated Specialist

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Lawrence

Lawrence "Trey" Chapman

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120 Reviews
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Bradley Frazier

Bradley Frazier

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79 Reviews
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Jeff Havard

Jeff Havard

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Lawrence

Lawrence "Trey" Chapman

Product Specialist

Certified

5 | 120 Reviews
Bradley Frazier

Bradley Frazier

Product Specialist

Certified

5 | 79 Reviews
Jeff Havard

Jeff Havard

Product Specialist

Certified

5 | 63 Reviews
Hiram Mendez Mounier

Hiram Mendez Mounier

Product Specialist

Certified

5 | 55 Reviews
Michelle Barnett

Michelle Barnett

Product Specialist

Certified

4.7 | 21 Reviews
Matthew Lindberg

Matthew Lindberg

Product Specialist

N/A | 1 Review
Lawrence

Lawrence "Trey" Chapman

Product Specialist

120 Reviews
Certified
Contact Me
Dealership Experience 5 years 11 months
Industry Experience 5 years 11 months
I sincerely just want my customers to feel like they have a friend they can turn to for their car needs during the period of the purchase and long after. There is nothing more important to me than making my customers happy. If I can put a smile on their face and make a memorable experience then I feel like I have done my job. I'm just here to spread the V-DUB LOVE!
Recent Reviews

Mar 21, 2020

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Trey is diligent, courteous, sincere and more importantly...

Trey is diligent, courteous, sincere and more importantly witty. When you go to Lakeland VW make your appointment with Trey for the best experience. -MarkMerz

Mar 16, 2020

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Was met with a smile and a good greeting, directed to the...

Was met with a smile and a good greeting, directed to the person I was looking for. Matthew Levesque treated me with respect I was very impressed

Mar 11, 2020

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I had a great experience purchasing my first VW at...

I had a great experience purchasing my first VW at Lakeland Volkswagen. I made the appointment with Trey and he had the car ready when I arrived. I have bought many cars over the years and this purchase was by far the easiest, personable and fast experience ever I have had in car buying. I am enjoying my new Atlas.

Mar 04, 2020

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Our visit was a pleasure with Michele and Trey.Trey met...

Our visit was a pleasure with Michele and Trey. Trey met my wife’s needs and we drive away with a new car. Great people Great place

Mar 02, 2020

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Love this dealership, no pressure and very helpful....

Love this dealership, no pressure and very helpful. Looking out for the prospective buyer in mind. Trey was awesome and I look forward to doing business with him again in the future.

Mar 02, 2020

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I’ve bought 2 TDI Passats from Lakeland VW, if you are in...

I’ve bought 2 TDI Passats from Lakeland VW, if you are in the market for a VW you will not be disappointed in the service you receive from Lakeland VW

Mar 02, 2020

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Impressively amazing experience!

The minute you walk into this dealership you hear rock music and are not bombarded by salesmen. There is a totally different vibe here. One thing I really loved was that it is obvious the guys here really know what they are talking about and they go out of their way to provide. In particular, Trey helped me more than I could have ever asked for. I walked in knowing exactly what I wanted, including a budget and I walked out with EXACTLY that. Trey made EVERYTHING happen and I could not be more satisfied!

Mar 02, 2020

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Drove from St. Pete to Lakeland

My easy phone conversation with Trey led me to drive over an hour to Lakeland to look at a used Jetta. Upon arrival, the vehicle did not meet my standards, but Trey was quick to work with me on a suitable alternative. We worked out a great deal without a lot of negotiating back and forth. Five stars. I did have to wait over an hour to start the paperwork which seemed a bit excessive, but it was a Saturday AM. Larry did an efficient and professional job once I finally got in front of him. Upon starting the vehicle to drive home, I noticed the tire warning light was on. I took it into the service dept and 3 of the 4 tires were over inflated by 20 lbs. Not sure why anyone would put 55 lbs. of pressure into sedan tires. Four stars. Overall, a good experience and I would purchase from Lakeland VW again.

Feb 24, 2020

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Very professional dealership. I have done business here...

Very professional dealership. I have done business here several times and I recommended this establishment to anyone. Trey was our salesmen and Larry was our finance guy who was also very nice and v very helpful and I also recommend asking for both of them. 5 stars

Feb 24, 2020

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We travelled 60 miles to your dealership because of the...

We travelled 60 miles to your dealership because of the great rating it had . Trey and Larry were awesome to us and we’re very happy with our purchase.

Feb 21, 2020

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Excellent customer service each and every visit. Service...

Excellent customer service each and every visit. Service department always does an outstanding job. Recently purchased a new Jetta this week and Trey went over and above in regards to customer service to make sure I was able to buy the vehicle!

Feb 20, 2020

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No haggle no pressure environment. They offer you their...

No haggle no pressure environment. They offer you their best price from the get go. Very friendly staff. Only question that I still wondered about was whether money factor on a lease is negotiable. Was offered a lower money factor at a different VW Dealer but Lakeland VW had a better price. Dealer incentives appear tied to overall deal structure. Happy overall.

Feb 03, 2020

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I worked with both Trey and Michelle. Trey had answered...

I worked with both Trey and Michelle. Trey had answered some phone questions and Michelle handled paperwork and test drive. Easiest purchase ever. I came to the dealership at 7:30 and was out by 8:00. Came back two nights later and filled out paperwork and picked up vehicle. Whole process was less than an hour.

Feb 03, 2020

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Thank you for always providing me with great service. It...

Thank you for always providing me with great service. It is always a pleasure when I get service done with the guys at lakeland Volkswagen

Feb 01, 2020

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It's a great dealership and I've been to several other VW...

It's a great dealership and I've been to several other VW dealers throughout Florida. I had my previous VW serviced at Lakeland and noticed how professional and really nice everyone was. I looked at their inventory and did a price comparison and was sold.

Jan 30, 2020

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5TH Jetta

Dating back 20 tears ago, Lakeland VW is my 4th dealership and by far the best deal I ever received. I met Mr. Trey Chapman (internet specialist) and he not only exceeded my expectations as far as professionalism, character and personality. I received a super great deal and saved more than I hoped I would. I also met Jared(General Mgr) and he is the first General Mgr I met out of all the dealerships I've done business with. So, I also thank him for a great deal. I believe Lakeland VW not only wants your business, they also want too give you trust, friendship and most of all a great deal. So, I think after this posting, I will get an even greater deal on my next VW.

Jan 28, 2020

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It was just my 10,000 mile maintenance, but it was done...

It was just my 10,000 mile maintenance, but it was done very quickly with rides to and from where I needed to be in between. Lakeland VW always terrific.

Jan 26, 2020

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Trey Chapman was the best auto sales person ever. His...

Trey Chapman was the best auto sales person ever. His expertise, efficiency, and kindness were outstanding. He deserves TEN stars, not five! Your excellence was appreciated!! You rock!! Thanks, Trey!

Jan 22, 2020

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My mother and I visited the Volkswagen dealership on...

My mother and I visited the Volkswagen dealership on January 8th 2020. Michelle was salesperson who helped us. She was very kind, patience, and knowledgeable. The whole experience was very smooth. I highly recommend Lakeland Volkswagen. I have been a Ford person all my life until now. I am a proud owner of a Volkswagen Passat. Thank you Michelle, Trey, and Jared for the best car buying experience! VOLKSWAGEN FOR LIFE!

Jan 13, 2020

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Awesome dealership and team. I have been searching for a...

Awesome dealership and team. I have been searching for a reasonable deal on a golf R and Lakeland had the best deal I could find within a 500 mile range by far. Staff was phenomenal. I’d make the 300 mile trek again for a car for my wife in the future.

Jan 03, 2020

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New vehicle

This is the second time i buy a car from lakeland. These guys are awesome and knowledgeable. Trey is the best you can get in the business.

Jan 02, 2020

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Quick and efficient

Everything went quick and efficiently. Highly recommend using this dealership for quality cars and quality service. Tony was excellent and very helpful and professional. 10/10.

Dec 31, 2019

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New car purchase

My husband purchased a new car on Saturday and the experience was great. We left with a new Passat and came back on Sunday and traded in our other car and left with a new Tiguan. We Could not be happier with our purchases. Trey and Michelle were wonderful! Thank you!

Dec 30, 2019

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Excellent service made me a VW customer

I was leaning toward leasing Honda as I have been a Honda customer for 20 years. The enthusiasm for Volkswagen and the excellent attention I got from salesman Trey Chapman convinced me to switch to Volkswagen.

Dec 30, 2019

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VW Atlas Purchase

We had a great experience at Lakeland VW. Friendly and professional and answered all of my questions. We will definitely be back and recommend to friends.

Dec 30, 2019

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Phenomenal

You’re family once you walk through the door. Trey & Michelle are awesome. Easygoing laidback atmosphere. We felt at ease from the moment we walked through the door.

Dec 29, 2019

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Can’t say enough great things about our Atlas purchase...

Can’t say enough great things about our Atlas purchase with Trey. He was quick to respond to my initial email and convinced me to finally get rid of my Toyota with 236k miles. He sealed the deal with a giant red bow! He took time to show me the features and sent me a video tutorial of a feature the next day. GO BUY A CAR FROM TREY!

Dec 28, 2019

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Return of the Jetta

Trey Chapman was great to deal with. Real knowledgeable and personable. I would recommend this dealership to do business with for a new car purchase

Dec 22, 2019

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Tiguan the Black

Sales Rep. was professional, and had a vast knowledge of vehicle. There was a good line of communication, impressed with strong follow-up with sale of vehicle. For as many cars as we have bought, that was unique.

Dec 19, 2019

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Excellent Experience

I highly recommend Lakeland VW. Trey Chapman was the best salesman we have ever had. He was honest and professional. Would certainly do business with him again. Thanks!

Dec 03, 2019

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Good sales associates

Michelle and trey were excellent. We schedueled an appointment online so when we arrived the car was ready to be driven. They quickly evaluated our trade in while we were out for the test drive. Many thanks to them for their excellent customer service and team work.

Dec 03, 2019

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We had a great experience with Trey!

Once we meet with Trey, we had a wonderful experience that flowed smoothly with Trey & Larry. AND... my daughter is SO happy with her new Atlas!!

Nov 21, 2019

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Nice experience

Very nice fast and friendly made sure the vehicle was clean and ready to go I only had a short wait and explain the paperwork and no pressure.

Nov 20, 2019

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Exactly what we needed!

Team was extremely knowledgeable, not pushy, fast and attentive. We had gone to other dealerships with no success. So happy we made the trip to Lakeland VW, have been enjoying our new Atlas!!

Nov 11, 2019

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New Car

Great job and I appreciate the attention and assistance with everything! I like having my point of contact, Trey, to help find out any questions.

Nov 06, 2019

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4th Jetta

Everyone in sales and service are outstanding. Trey has always treated us fairly and we highly recommend. I will keep coming back as long as Lakeland VW is around

Nov 05, 2019

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Pleasant

The friendly folks at Lakeland VW are great to work with. They certainly make the car buying process much less daunting! My husband and I have lived in Lakeland for well over 20 years, and we enjoy working with longtime local businesses like Lakeland VW, that maintain a family atmosphere and that value us as repeat customers.

Oct 24, 2019

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Trey was helpful and informative

Very professional and caring. The process was easy and and professionally attentive . This was one of the most simple Car Buying I have experienced. Trey was very professional and informative

Oct 23, 2019

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Had what we needed

The dealership was easy to work with. One of the sales reps (Trey) had a ton of knowledge of the car we were looking at purchasing, however others could not answer hardly any questions about the car. Please train your sales reps on each car you offer at VW. There aren't that many. It makes a huge difference on the impression of the car. Luckily we had visited a different VW location and gotten a ton of knowledge before visiting this location. We may not have purchased, if we had stopped here first. we were assigned to a nice rep but not much knowledge. They have to be able to answer questions about the car. That's minimum standard. Thank you to Trey for answering the questions we needed.

Oct 14, 2019

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Excellent

Service was excellent as it always is. Other associates acknowledge you while your waiting on service. Don't change a thing! Say thank you to your staff daily!

Sep 24, 2019

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Long time customer.

This dealership makes it impossible for me to own anything but a VW. I'll check all the names below after this review. The service department part is the thing that kept me coming back for many years, but since the incarnation of this property becoming Lakeland VW, I've been impressed with the sales department. I started here in the late 90's when it was Robert G. Waters, then it went through two incarnations I don't need to talk about, then Lakeland VW. This place has been excellent from day one to me. I like everyone. My latest purchase was extremely easy and no guess work. It is a great place to deal with from purchase to service. Thanks again Lakeland VW.

Sep 16, 2019

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Great dealership!

Thanks for Trey and Larry, it was one of me best experiences to buy a vehicle. Very professional, courteous, and knowledgeable salesman. I would highly recommend to buy a VW here.

Sep 11, 2019

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A good place to do business. Will be back again.

I drove 1 hr 20 minutes to buy my Golf R from these guys. My interactions with Brad and Trey (salesmen) was awesome as was my experience with Jared in finance. I only had two very minor issues, but these would not prevent me from going back. I requested a hand wash with no brushes. This was not a request they could accommodate, so I left with a dirty car. There was also a broken grab handle which none of us saw before I drove home, so now I need to get it handled at a local dealer. Both minor issues, but worth noting.

Aug 31, 2019

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New car pirchase

Great experience fantastic customer service from Trey, he was very knowledgeable and very responsive to our needs. Would happily recommend him to anyone looking to buy a car from you

Aug 26, 2019

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Laid back and comfortable

My experience with Trey was excellent. Even though I had found the car I expected to purchase, he took time to walk me through other options available in inventory. I felt no pressure from beginning to end, and did not have to be turned over to the "closer" to complete the deal. Very friendly people throughout the process. Nice to deal with.

Aug 26, 2019

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Treys the guy you want!

When I call a dealer ship I expect to get the typical sales guy every time. I called LakelandVW and got Trey, this was a great sign for a easy and perfect car buying experience. Try will treat you like his close friend from the start with no BS car salesmen tricks. 5/5 would shop again with Trey. I love my TDI SEL Passat

Aug 23, 2019

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Fabulous Experience!!

Trey is fabulous to work with. Very responsive, courteous and even follows up after the sale! I was looking for a specific car online. He had it, got me the best price in Florida and made the whole process so easy. Loved the retro music albums playing in their office. Very fitting for my Beetle purchase. Larry in Finance was very efficient and helpful. Great experience overall!

Aug 19, 2019

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Best car purchasing experience ever!

I made an appointment for a test drive. Trey Chapman had the air running and everything ready to go. The whole experience was effortless. Trey even made a video of the vehicle for me to show my husband! He was extremely knowledgeable about the vehicle.

Jul 30, 2019

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Great Experience

After visiting several other dealerships, we came here to see a vehicle we found on Autotrader. Michelle kept us updated on when the vehicle was expected to be received in to inventory, and we immediately made plans to visit. Trey welcomed us and was amazing through the whole process. It was encouraging to know he also owned the same vehicle type at which we were looking. We never felt bullied or pressured like some of the other dealerships made us feel. We were worried based on some online reviews we saw about erroneous fees, but we did not experience that at all. In fact, Lakeland had lower/fewer fees than some of the others we had visited. This, along with their pricing and incentives allowed us to purchase a brand new vehicle for roughly the same price as used ones we were interested in. I would definitely recommend Lakeland Volkswagen.

Jul 27, 2019

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New Beetle-worked with Sales, Finance and Service

I’m a VW Beetle fan and wanted to make sure I purchased a new one this year, since this is the last year it will be produced. Everyone I came in contact with and worked with were friendly, helpful, knowledgeable and professional. I worked with Dave and Trey in Sales, Jared in Finance and Lindsay in service.

Jul 22, 2019

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Great service

Everyone in the service and sales department does an excellent job. The head tech Dan and service managers/ advisers are always straight forward and care about you and your VW!

Jul 17, 2019

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Most Enjoyable and Easy Auto Purchase

Trey was already sent to us as a referral from a friend so we already had high expectations. Rarely does one hear positive reviews of “sales people”. Trey wasn’t a sales persons though - he was a friend. We felt cared for and he guided us with his knowledge through the entire process. He was relaxed and made us feel comfortable with him. We love our vehicle and will certainly be back.

Jun 27, 2019

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Always great

This place is always great. Always has been for me. Jonathan in-service help me out of a real jam a week ago. Way beyond the call of duty… Thank you again.

Jun 24, 2019

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Great experience!

This was by far the best car buying experience I've had in years!!! Trey was so patient with me and I didn't feel pressured to purchase at all. Will definitely refer my friends to lakeland Volkswagen! The financing process was so quick and efficient! Thanks guys!

Jun 19, 2019

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Fast, professional and very friendly!!

We can’t be more satisfied with our experience. Lawrence’s professionalism, patience and knowledge helped us make the right choice and we could not be happier. If we are on the market again for a VW we are definitely coming back to Lakeland VW

Jun 18, 2019

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Fixed

I had taken my car in for another problem on it and while it was there they finally found why my convertible top kept giving me an error message. Finally saw what was wrong with it. Got the car fixed and back within a day!

Jun 10, 2019

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Wonderful Experience!

I leased a 2019 Tiguan from Lakeland Volkswagen last week. I’ve leased many vehicles in the past but my salesperson, Trey Chapman, made the experience quick and easy. He went out of his way to make himself available to answer any questions I had, went over all the vehicle features, and even assisted me with the return of my former vehicle.

Jun 10, 2019

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purchase of a certified vehicle

Friendly , polite,honest and professional personnel. Very efficient and knowledgeable at what they're doing. We had great experience from the time we entered the dealership to the time when we left the dealership with a certified car special Thanks to David ,Jared and Trey

Jun 04, 2019

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Best New Car Experience Ever!

I have purchased and leased many vehicles in my 53 years and my experience with Lakeland VW by far exceeded other dealerships in every way! I made an appointment for a test drive and when I arrived the vehicle was waiting for me with the air running. My salesman knew the vehicle inside and out. I fell in love with the safety & technology features and the way the 2019 Atlas drove. My husband was not with me, so I told my salesman (Trey Chapman) I’d talk to my husband and hopefully I’d be back the next day. Trey went the extra mile and made a video of the vehicle I was interested in so I could show my husband; that was definitely a first for me! Needless to say, we both returned the next day and I am now the proud leaser of a 2019 Atlas!

May 30, 2019

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Dedicated Sales Professionals Still Exist!

Picked up a new Tiguan 2019, couldn’t be more pleased with the courtesy, consideration and sheer professionalism of an Individual named Trey Chapman. This is my second vehicle from Lakeland Volkswagen. Yes it was a long drive, Yes it was definitely worth it, yes I would do it again .......They really are that good!!!!!

May 27, 2019

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Always a good experience

Highly recommend visiting Lakeland VW for Sales and service. You are greeted promptly at each visit. Lyndsay is very knowledgeable about products and services along with Trey who I will buy another car from when the time is right!

May 13, 2019

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Found the perfect Jetta

First time buying a car since my husband passed away. I was more than a little nervous. Trey was so great to work with! Made me feel completely at ease. So glad I went to LakelandVW. Thanks, Trey!

Apr 30, 2019

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Happy Customer!

We had such a pleasant experience with Trey from VW in Lakeland. He was an expert on the vehicle I was shopping for, he was able to answer all my queations and more. Usually agreeing to the terms of the deal is the most stressful part of purchasing a new vehicle, but not with Trey. He was fair and able to make a deal quickly. I drove away in my new car feeling great about my experience and my new ride! Thank you Trey and VW of Lakeland!!

Apr 24, 2019

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110K service

I drive 100 miles to do business with Lakeland VW. Great bunch of people, would not go anywhere else. They even offer a free loaner car if repairs can't be made the same day.

Apr 22, 2019

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Excellence at Lakeland VW

When I have any questions or any work to be done on my Jetta, they are always available and accommodating. Excellent customer service and knowledgeable techs.

Apr 15, 2019

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Nice Experience Buying New Tiguan

My wife and I worked with Trey Chapman with the purchase of our 2019 Tiguan SE. He was very knowledgeable about the features of the car and a very personable guy. They did not negotiate as they offered a very competitive upfront price, contingent on you financing with them. Looking forward to driving the new VW!!

Mar 30, 2019

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Lease trade in and new purchase

What an amazing experience! They all made the whole process so quick and easy. Love everyone at Lakeland VW they treat you like family! Thanks again for everything!!!!

Mar 19, 2019

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Extremely helpful and friendly

The overall feel of the dealership was very welcoming. Trey went beyond what a salesperson is required of when it came to making my visit a non intimidating experience. I felt like he wanted to find a car that I loved as much as I wanted to find one that I loved. His genuine demeanor and perseverance to find a vehicle so well suited for me was definitely not overlooked.

Feb 25, 2019

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Amazing place! They made buying a car not a pain!

Trey was an outstanding sales person and all around helpful guy! He was much more concerned that we get a vehicle that works for us and we enjoyed than with making a sale! I'd recommend him to anyone looking to purchase a vehicle! He's very knowledgeable and helpful!! Jared in finance took great care of us as well!

Feb 20, 2019

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Bringing my lady home

Super great, once I made my choice and test drove her, paper work completed within on hour. Everything I wanted for myself. This dealership help me make that choice

Feb 04, 2019

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Fantastic

Environment was Friendly and welcoming, made sure I was happy and comfortable with my purchase and didn’t overly push like other dealerships. Very happy with my new VW Jetta!

Feb 04, 2019

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Always great.

I am a long-time customer of the dealer ship and especially the service department, Many of the people in the service department that I’ve known through three dealerships on that property have continued to work there. I always get great customer service from them. Anyhow, superlatives to everyone there.

Jan 09, 2019

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Excellent, quick, no hassle, respectful. All traits I felt

Every time I’ve been car shopping instantly I am annoyed by everyone hounding me down. Not at all with this man. He helped me when I was ready not by following me, he helped me find exactly what was in my budget not a penny more and even helped me find the best deal and offers available. Truly he is a good sales man, you can tell he is t only here for the paycheck like the rest, though this is his life he’d rather you be happy with what you purchased then to sell you something you can’t afford! I appreciate your help me! Have been here for 4 different cars now and will always come back!

Jan 05, 2019

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Best sales service!

Trey Chapman has become our go to guy when we need a new VW. (We now have 3!) He exemplifies what customer service should be- a great relationship. We share our needs and wants and he listens and always helps us to make an informed decision. We will be needing a 4th car in the coming year and we will always look to Trey - who has now become a trusted friend.

Dec 31, 2018

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Best car buying experience Ever!!

We unexpectedly needed to replace our vehicle purchased @ Lakeland VW in 2016. We returned to LVW because our first experience was so great. Again, Trey Chapman and Jared as well as ALL staff @ LVW made our purchase quick, painless and actually enjoyable. Would also like to thank parts/service persons who did a very quick and excellent window trim install before leaving. We have never purchased 2 cars from same dealer before, but we will absolutely return to LVW first for the next one! LOVE LVW ??

Dec 27, 2018

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CPO Jetta

Trey in Sales and Larry in finance were great in helping get me the car that I wanted and one that fit my needs! Thanks guys!

Dec 21, 2018

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Pricing

The car I wanted was mixed up with another the prices didn’t jive . They didn’t stick with the price or offer options for me to feel content.

Dec 19, 2018

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Always great.

Well, I’ve written the same review in different words at least five times. I love the dealership and everyone that works in it. If you treat them with respect, the payback always comes back threefold. I think people who are obnoxious jerks get exactly what they deserve want to going to a place of business. I’m in a line of work where I am literally forced to put up with and be nice to the general public. So my attitude is I don’t want them to have to put up with me, I want to be somebody who walks in there that they’re happy to see. That’s always my goal, and they are always great to me. Great job as usual. By the way, Jonathan and Dan, you were right, I did need a full alignment LOL.

Dec 17, 2018

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To trey did the best job

Go to trey he helps us out Lakeland Volkswagen can help you right way they know what they doing and do not waste your time keep up your good work guys

Dec 11, 2018

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Perfect car buying expierence

Everyone was very friendly and courteous and we were in and out ! How a car buying experience should be. Big thanks to Trey for helping us make a better choice on our Tiguan.

Dec 06, 2018

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knollage and helpfull

Trey Chapman was extremely helpful to me and my wife. He spent time going over the technology built into the car we were thinking of purchasing. Although we are not techno incline Trey explained the way we could understand. We left there being confident about our purchase and how to use and operate our new vehicle.

Dec 03, 2018

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To good to be true

Sales department is great but if you trade something in make sure they pay it completely off before it hits your credit report. Getting a late payment charge a in the mail after 2 months of trading in my car because they didn’t pay the whole balance off. Finance department states it is my responsibility to make sure it is paid in full after I trading it in to their dealership. Not willing to find a solution and wanting to push all the blame off on to the customer is terrible.

Nov 29, 2018

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Great

Really helpful, they are not pushing like the other dealers, great people. I will recommend this place to buy your first car. You will come back once you are ready to buy or lease another car.

Nov 28, 2018

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Friendly, professional and pleasant.

From the moment I walked into the dealership until the time I walked out was a pleasure. No pushy sales people and very relaxed atmosphere. My sales person (Trey) was great!! He was very knowledgeable about the vehicle and went the extra mile explaining everything.

Nov 20, 2018

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Once again, the best.

I want to mention two occurrences over the last two weeks. My GTI sustained considerable front end damage after a spare tire and rim flew into my front bumper, damaged it, and the stuff below it. The next day, the service department managed to cram me into a busy day to have a look at it. Dan inspected the under body and found that there was no damage, which was a relief as I had to travel 1000 miles over the next week with it. This was even done with no charge because it only took a few minutes, and I actually offered to pay. I will tell you that I am a good customer, but when you have patience with people, they return it to you. Now, cut to yesterday, 11/20/18. The GTI goes to the auto body shop and I have to rent a car. I decided a Nissan Maxima might have some of the refinement of the GTI. Wrong. Piece of crap...MT should let ME review it. Anyhow, I texted Jonathan, my service writer most of the time and asked if he could help me with the rental place with getting another car because he deals with them frequently. He was actually on vacation and still took the time out to help me get a different, and better car. I really love this dealership and the people in it. Oh, and Trey Chapman took me for a ride in a new Jetta about 3 weeks ago just because I asked. These guys have made it impossible for me to own and other make of car. Cheers!

Nov 19, 2018

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Tiquan experience

We arrived about 10 miles mutes earlier than our appointment so you t took a bit for someone to get our repair going. They were very courteous and they even checked to see if my service was covered on a maintenance plan which it was. Thank you.

Nov 17, 2018

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Missed the JSW

Nice dealership to work with. I have had my Toureag serviced there on a couple of occasions and been happy with the results. I bought a used JSW recently from them and it was a good experience as compared to other dealers I have encountered over the years. Trey was great to work with and made sure everything was done right

Nov 15, 2018

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Great experience

The service department at Lakeland Volkswagon was very helpful from start to finish. There were holdups due to my insurance and they didnt give me a hard time about it. All in all I'm very happy with the service I received and wouldn't take my car anywhere else.

Nov 12, 2018

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Great Experience

Only good things to say about this place. Never had as good of a buying experience. Would recommend VW to any car buyer out there

Nov 12, 2018

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Tiguan

I had a great experience here. Thanks to Trey I got the car I really wanted. Larry worked hard to make sure I got the best deal on my car. 😁😁😁

Nov 08, 2018

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I only drop off the car I don’t stay

I never had problem after the car left the shop or the same problem. I will take my car there again if need too. Thank you guys

Nov 01, 2018

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Highly recommend Trey

Excellent seller (I don’t say that often about car salesman). Very polite and respectful, will find the appropriate car for your needs and possibilities. Loved the experience with LakelandVW because of him.

Oct 27, 2018

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Great job!

Had a great experience with the dealership and the sales guys. They were very helpful during the purchase and after. The sales experience was easy.

Oct 21, 2018

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Excellent!!

It was a pleasure working with Trey! He understood exactly what I was looking for!! I love my new 2019 JETTA! Trey is very knowledgeable about all the VW vehicles and explained everything before we left the dealership!

Oct 18, 2018

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A Standing Ovation

Trey was amazing from start to finish! He was patient and kind while I explained what I wanted to do that day. He was very thorough and answered all of my questions. He was also a great devils advocate as I weighed my options. Unlike other dealerships in my past, I actually look forward to the time I will get to see Trey and all the team members of Lakeland VW...maintenance, car wash, or my next new ride!!!

Oct 15, 2018

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Always excellent

This dealership is always terrific. Ive never had a remotely negative experience at Lakeland VW. They have made it impossible for me to own another brand of car.

Oct 11, 2018

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Very comfortable atmosphere, yet very professional

Starting from calling the dealership and checking to see if a vehicle was still there to leaving the dealership in our new car was great. Only problems through the dealership I would say, and part of it was our fault, was we didn’t know and wasn’t mentioned that you couldn’t use a debit card for down payment. Besides that it was a great experience.

Oct 09, 2018

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Purchasing vw

Trey was the best made everything easy and fast would recommend anyone to go too lakeland vw every one there are friendly and helpful God bless every one at Lakeland vw keep up the great work thx u

Oct 05, 2018

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Outstanding customer service

Took my Volkswagon for a recall and Gary at the service desk was very courteous and said abou 1 hr or 2 and it would be ready. They were very busy that day but it was ready in that length of time. They even washed it for me too.

Oct 04, 2018

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Bought a new car

We were looking for a 7 passengers car and Tyler was very helpful. He took time to explain all details. We were from Canada and it was a bit complicated to obtain credit but Jared and Tyler went above and beyond our expectations We are more than happy of our new Atlas

Oct 04, 2018

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LakelandVW is the greatest

I have been dealing with iLakeland VW for the last two years and never once have i beenI dissatisfied. They have gone above and beyond the call of duty to help me whether it be a simple question or whether I need service. I would always give them a five star plus rating. Everyone there is very service oriented.

Oct 04, 2018

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First experience

First experience buying a car and it was painless. Went to a lot of dealerships throughout the day and ended up coming right back to VW Lakeland. I’m very happy with the service I received. Great people and overall good experience.

Oct 03, 2018

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Trey is excellent!!!

Trey is excellent! very professional and trying always to help. He is very knowledgeable of the car that we were looking for Thanks Trey for your help!!

Oct 03, 2018

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Repeat customer

Trey is excellent. He is very knowledgeable of the cars. He is friendly and goes the extra mile to make sure you are happy with your purchase. I would definitely buy from him again. Jared (my precious salesman) now in Finance was once again great. He has been with me through my last two car purchases. He goes the extra mile to ensure that things are done right. I would recommend either of these gentlemen without hesitation.

Oct 02, 2018

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Trey is just plain wonderful

Trey always has a pleasant attitude,he is always smiling and often checks to find out how best he could be of help. He is good

Oct 02, 2018

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Trey is excellent

I have purchased two cars from Trey and he is just an excellent person. Not only is he enthusiastic about his job and people(one look in his office will confirm that), he is also the owner of multiple VWs. He loves the VW product and knows them inside and out. He is just a plain easy guy to work and talk with. I might as well also mention my excellent relationship with the service department. I think many dealerships miss the boat on how important the service department/customer relationship is. These people have made it nearly impossible for me to even think about going anywhere else. Then add to that a sales staff you like as a customer is the icing. I hope Trey stays here a long time.

Oct 02, 2018

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Wow .... talk about customer service

Walked in and met with Trey Chapman, he was absolutely amazing through the whole process. Listened to my needs and wants and got me to the best car for me. Will send all my friend and family to him! Thanks Trey for being awesome buddy

Oct 01, 2018

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Trey Chapman is THE BEST!

Trey Chapman and Lakeland Volkswagen are simply the best around! I have purchased 3 cars in a row from Trey! Such a courteous and professional experience! The excellent service received from Trey has always been consistent and world class! I am a customer for life and would highly recommend going to Lakeland VW to see Trey for your next car!

Oct 01, 2018

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Lakeland VW Feels Like Home

Our family is a VW crew to say the least! Currently on our 11th VW and have purchased/leased the most recent 4 of those from Lakeland VW. Every time we’ve had a great experience, felt we were treated honestly and fairly, and appreciated the genuineness of the whole staff. Brad is our go-to guy and everytime has made sure we know and understand the car we are buying, the numbers being crunched on the final price, and that he is available to answer any future questions at any time via phone or email, an option we’ve utilized a few times! Along with Brad, the managers, finance department, and service department have always shown the utmost professionalism and exemplified a solid team. Thank you to Lakeland VW and we look forward to buying our next 11 VWs from you guys down the road!

Sep 29, 2018

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Trey Rocks!

I have leased 2 jettas from Trey! And I wouldn’t go anywhere else! He is honest and Hospitable! LakelandVW is awesome! Thank you Trey!

Sep 29, 2018

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Best car buying experience

Thanks to Trey from lakeland VW for assisting my family with a new atlas we love! This was such an incredible buying experience- we will be back!

Sep 29, 2018

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Friendly and stress free experience

I went there to purchase a new GTI and the salesperson Lawrence was very inviting and friendly. He never made me feel rushed into the purchase and was able to help me make a thoughtful and conscious decision about the vehicle I wanted to buy.

Sep 29, 2018

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Fast, Easy, No Pressure Experience!

I Absoluty loved working with Trey and Lakeland VW! They new exactly what I was looking for an I was in and out in no time. The atmosphere was laid back with good music and friendly people. I would definitely buy another vehicle from Trey and Lakeland VW!

Sep 28, 2018

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Always excellent

This dealership is overall excellent in sales,service and customer service. Thanks for everything I live in Winter Haven and dont mind the drive that's how excellent it is.

Sep 28, 2018

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Great people

I was blown away by Trey and staff when my wife and I bought our Jetta. They made the process easy to understand and very knowledgeable on everything.

Sep 28, 2018

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The No Pressure Dealership

Lakeland VW and our sales associate, Trey, made my wife and I feel like we were part of the family. Trey is an honest person and really looked for the best vehicle that fit our needs. We can't thank him enough. He made us customers for life! Thank you!

Sep 27, 2018

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Great Experience

I had a great experience purchasing my new Passat from Lakeland VW. Trey made the experience quick and painless and answered all of my questions!

Sep 27, 2018

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Love my VW

Trey was extremely knowledgeable with VW vehicles. He himself owns one and has had many models, it helped me with my decision to purchase my newest VW! I highly recommend him for your go to sales rep for VW!!

Sep 26, 2018

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Great experience!!

Trey made the entire process seamless! From trade in, to paperwork, to delivery. I have leased two vehicles from Lakeland VW now. I would recommend them to anyone!

Sep 21, 2018

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The best dealership ever!

Most important thing ask for—Trey Chapman—the only place to buy a automobile just made the best deal & decision of 2018 loaded suv when you go there ask for Trey Chapman he is the best no pressure but he will get you the best deal possible & if you need to finance Larry will make it fast & painless.

Bradley Frazier

Bradley Frazier

Product Specialist

79 Reviews
Certified
Contact Me
Dealership Experience 3 years 10 months
Industry Experience 3 years 10 months
Hello! I grew up around cars my whole life! Going to car shows, racing and studying cars. Anything with a motor I am completely intrigued. Being around them daily is a complete dream. I like to offer a ZERO stress and fun experience when buying or leasing your next vehicle. I believe that car buying should be an exciting time not a nerve racking time. I vow to make it a quick, exciting and friendly experience. Text me anytime! 863-712-4646
Recent Reviews

Apr 06, 2020

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Awesome job for an awesome team got everything I wanted...

Awesome job for an awesome team got everything I wanted for the car Brad did an amazing job with finding us the perfect car we love it

Mar 04, 2020

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Awesome place filled with great people! Very quick...

Awesome place filled with great people! Very quick experience as well. Just wished I didnt live so far away. Definitely would recommend used or new 😁

Mar 02, 2020

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Staff is friendly. Service time is quite long for basic...

Staff is friendly. Service time is quite long for basic things, and scheduling could be better to get cars in and out faster. Great people, great cars, but service system needs work.

Feb 28, 2020

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The staff where attentive and super friendly. They did a...

The staff where attentive and super friendly. They did a great job at interacting with the kids and treated us with respect. They seem like they enjoy their work.

Feb 27, 2020

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I had such a good experience with this dealership....

I had such a good experience with this dealership. Everyone was so nice and helpful. Bradley did an amazing job helping me find a car that was in my price point and exactly what i wanted. I will be recommending this dealership to everyone . Over all a great experience!

Feb 20, 2020

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No haggle no pressure environment. They offer you their...

No haggle no pressure environment. They offer you their best price from the get go. Very friendly staff. Only question that I still wondered about was whether money factor on a lease is negotiable. Was offered a lower money factor at a different VW Dealer but Lakeland VW had a better price. Dealer incentives appear tied to overall deal structure. Happy overall.

Feb 14, 2020

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The best salesperson that I ever had here in USA, she...

The best salesperson that I ever had here in USA, she respect your space and don’t push you to buy whatever it takes. Best purchase ever!

Jan 31, 2020

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Very courteous and helpful.

Great service and the sales were nice to talk to. I can tell all my friends that my be interested in a new or used car from you guys. Thank you

Jan 17, 2020

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Great Experience

I would highly recommend that my friends and neighbors living in the Tampa Bay Area make the drive out to Lakeland for the excellent service. I appreciate the transparency and accuracy of their online pricing. Most dealerships raise the price when you get there, say something like, you are not eligible for a rebate, yadda yadda. I will be reaching back out to Michelle Barnett when I need a new car in the future.

Jan 17, 2020

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Dealership resolved issues part 2

Lucky me! Because my issues were technically two visits and not just one, I get to rate the service department twice. Please see my first review below for my initial impression. This is my expanded review! After reading through some of the reviews here, I'm not going to be unfair and throw this service department under the bus for stupid reasons like they don't wine and dine me when I'm in the waiting room, or I had to wait an extra half hour for an oil change. I'm nothing if not fair. My car was towed in because no amount of jimmying could get the key in the ignition. I was told by Brian it was taken apart and fixed, I received the running car back, and then was stranded a half-hour later with the exact same problem. I should have tested it before driving away! Compound it with the fact that the car was nose-in a parking space, and we couldn't get the key in the ignition, so we could not put it in neutral to pull it out backwards, causing a three-hour delay to get the proper type of tow truck from Bartow to Kissimmee. It ruined a family get together with in-laws we never get to see. I was told by Brian that the ignition switch had been taken out and repaired, but was later told by Jonathan that nothing had been done to the ignition switch, and they simply did the maintenance on the car. Did they think I had the car towed in for no good reason? They even waived the deductible on my warranty so I'd tow it the extra 35 miles to Lakeland. I'll never understand how the problem just went away, so they considered it settled without further investigation. Speaking of maintenance, it was explained to me by Jonathan that the car needed to come in at 40,000 miles for a transmission flush. That was the whole purpose of the 40,000 mile check. When I picked up the car, they didn't flush the transmission, and explained that I needed to have requested it. Even my non-authorized VW mechanic knew it was supposed to get a transmission flush at 40,000 miles. They also hadn't topped off the AdBlue. I will never have maintenance done by a VW dealer without first going over a checklist of things to do. I was basically charged $400 for fluid changes. I could go on. How much time do you have? Maybe I can set a record for word count. At any rate, the first visit was a disaster. The second visit, the subject of this review, went much smoother. They fixed the problem, and even washed the car (though there are foot smudges on the door threshold and a black fingerprint on the light tan driver's door panel). While I'm happy with the results, the communication was not good. It was always one way -- us to them. More positives -- we like our "sales consultant" Brad (though he dropped the ball on trying to get us those dealership posters), and we really liked the parts guys, who helped us secure our gear. They also stepped up to give us deals to help make up for the setback, which was going above and beyond. My wife and I are true VW enthusiasts. If you cut us we bleed Volkswagen blue. We have a garage full of vintage VWs, including an oval window bug and a split bus. We're the new customers this dealership needs, and we will think long and hard before returning (though the reviews here of other dealerships don't offer much of an alternative in our area) And for all of those who have taken the time to read this, thanks for reading. Enjoy your VWs! We enjoy ours.

Jan 02, 2020

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Quick and efficient

Everything went quick and efficiently. Highly recommend using this dealership for quality cars and quality service. Tony was excellent and very helpful and professional. 10/10.

Dec 26, 2019

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Great experience, great people.

Jared, Brad, and Michelle helped me in the process of getting a new car and they were all amazing and very helpful. Got in and out of there way quicker than I expected to. Would definitely go here again.

Dec 20, 2019

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recall

Went in for a recall and ended up buying a new car ! Brad and Israel answered all my questions clearly and very helpful. Everyone was very professional and a pleasure

Dec 18, 2019

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Excellent

Great experience buying a used Traverse. Helpful, not pushy, willing to work with you and they made it a good experience. Worth the drive if you are far.

Dec 16, 2019

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Simply super. Thanks

The only reason I bought my 3rd VW from this dealership is because of fantastic treatment I got from Mr. Jared Miller. He is so sincere and helpful that after trying other make and models and discount incentives, I returned again and again and bought the car thru him. Mr. Bradley was also extremely prompt and helpful. I am very thankful to him as he went out of way to accommodate me. He is a jem of sales person. Overall I am very happy with my experience with dealership. P. Bhatt Winter Haven, Florida

Dec 04, 2019

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Fast and Easy Buying

Saw my car on Friday Night on the website and I called first thing Saturday at 9AM and by 10AM I had my approval. I live in Tampa and did everything online and over the phone and by 1PM I signed my papers and left. It was easy and seamless!

Nov 20, 2019

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Exactly what we needed!

Team was extremely knowledgeable, not pushy, fast and attentive. We had gone to other dealerships with no success. So happy we made the trip to Lakeland VW, have been enjoying our new Atlas!!

Nov 15, 2019

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Mechanic did sloppy work

Mechanic did sloppy work I had to clean engine Bay myself when I got home I had my fuel filter changed on my Volkswagen TDI there was diesel fuel spilt all over my serpentin bell rubber hoses all over the place underneath the hood I had to clean

Nov 11, 2019

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Great experience

Always a pleasant experience. They are quick and respect your time. Brad is the only person we would go to when it’s time for a new vehicle.

Oct 29, 2019

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Great no hassle best price within 100 miles

Excellent no pressure sales and customer service. They offered the best price and were responsive with all my questions and ensured I understood all specific pricing details.

Oct 17, 2019

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Great Services

Thank,s for the great Services your people give to us. Reccomend to my friends. The people for the detailing is Amazon to, thaks for everything.

Oct 14, 2019

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Very quick process

Needed to get a new car as mine was totaled while out of town. VW made it easy for me to choose my car and they worked with me while I was out of town and made the purchase easy and quick

Oct 01, 2019

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Excellent buying experience

Purchased car over the phone after see it on the internet. Easy people to work with, pleasant buying experience. Brad and Jared Miller work great to work with.

Sep 17, 2019

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Lakeland VW experience

Excellent sales Experience with everyone we dealt with. Brad Frasier did an excellent job of familiarization me with our new Beetle. Would definitely recommend Lakeland VW!

Sep 11, 2019

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A good place to do business. Will be back again.

I drove 1 hr 20 minutes to buy my Golf R from these guys. My interactions with Brad and Trey (salesmen) was awesome as was my experience with Jared in finance. I only had two very minor issues, but these would not prevent me from going back. I requested a hand wash with no brushes. This was not a request they could accommodate, so I left with a dirty car. There was also a broken grab handle which none of us saw before I drove home, so now I need to get it handled at a local dealer. Both minor issues, but worth noting.

Sep 02, 2019

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service

Over 2 months a order a cover on the bumper ! No called the parts in , when get the parts in , recall air bag I’m stilling wait for the call, I call them a few weeks, he called me when the parts in

Aug 19, 2019

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The buying proces felt like if I was back home.

I went different places trying to find the car that wanted lack of honesty was the common denominator everytime. So I didn't last on the other places. Some friend sugested me to go there so I left a msg and Bradley Frezier answered. He was awesome l, he nade us feel like we were part of the family. Everyone in fact were very helpfull and knowledgable. I went out there feeling that I made the right choice. And going for more now my wife wants to change cars in 6 months hopefully I get to meet with the same team.

Aug 19, 2019

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Best car purchasing experience ever!

I made an appointment for a test drive. Trey Chapman had the air running and everything ready to go. The whole experience was effortless. Trey even made a video of the vehicle for me to show my husband! He was extremely knowledgeable about the vehicle.

Aug 06, 2019

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Atlas purchase

We purchased our atlas at Lakeland. Our sales guy was extremely helpful. We showed us a lot of features of the car. We look forward to having our atlas many years.

Jul 29, 2019

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Review

I received amazing customer service from Brad, Jared, and Michelle. All employees made sure I was taken care of from the get-go. There wasn’t any funny business or anything, the price was the best I had found in Florida!

Jul 11, 2019

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No pressure

This is a low pressure dealership. Also, our salesman Bradley actually listened to us. Only showed us exactly what we had requested and didn't try to upsell us.

Jul 07, 2019

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Great Experience

I was in the market for a fairly specific car, which lead me to the team at Lakeland VW. They were upfront, fair and had a good price for the car. So I made the trip from NC to Florida and it was worth it. Enjoying the new car more everyday.

Jun 26, 2019

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Amazing customer service!

Lakeland Volkswagon provided an amazing dealership experience. I liked the fact that I did not feel pressured and everyone at the dealership worked together as a team. Bradley and Jared were great to work with trading in my vehicle and purchasing a new one. I was in and out within 3 hours (test drive, trading in the old vehicle, purchasing the new vehicle, detailing the new vehicle, etc). I recommend anyone to purchase a vehicle from Bradley or anyone at Lakeland Volkswagon.

Jun 13, 2019

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Stress FREE Experience!

Got a great deal on a used Tiguan. The dealership team was amazing to work with and there was no stress. Buying a car as a woman always seemed a challenge until I found Lakeland Volkswagen. This is now my 3rd purchase with them.

Jun 10, 2019

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Good Experience

Very good.experience purchasing a vehicle from Lakeland Volkswagon. Very good group of people to deal with. Will Definately recommend them Jim Sherry Winter Haven, FL

May 30, 2019

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Beat dealership experience ever!

By far the absolute best and quickest dealership experience my husband and I have ever had! (And we have bought and traded in a lot of cars) We drove all the way from south of Sarasota looking at a specific car and we left with that specific car! Brad our salesman was honest and on it! The gentleman in finance was also wonderful. We have been recommending Lakeland Volkswagen to everyone. Definitely worth the drive, we would do it again in a heart beat. Thanks so much guys!

May 27, 2019

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Good experience

The fact that Lakeland VW was the only dealer in FL that was advertising a discount off MSRP for the Golf R is what brought us in the door. The fact that the rest of the deal was relatively painless was a bonus.

May 16, 2019

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Great dealership

We were helped right away when we went into the showroom. Brad was friendly, knowledgeable but not pushy. He was able to answer all our questions.

May 08, 2019

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Great staff and shopping experience.

Great shopping experience and great staff that were friendly and helpful. It was worth the 300 mile round trip from St Augustine to purchase vehicle. Ask for Brad in sales!

May 06, 2019

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Very friendly people

Best car buying experience I've ever had. Every salesman was nice and laid back. Zero pressure to purchase anything. I highly recommend this dealership.

May 03, 2019

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Bought my first car!

Bradley and Larry were great! They made it possible for me to get the car I’ve always wanted (a beetle). I’m so happy with my car and the experience I had! Bradley was very helpful, informative and kind. Larry is a great manager and definitely made sure I went home happy!

Apr 22, 2019

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Great customer services

I will refer Volkswagen Lakeland to anyone. Great customer services and the process was smoothly. Thank you to Brad and Larry. Brad was outstanding. Thank you again.

Apr 18, 2019

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Amazing Experience

Have been here twice now. Once for Service on my 2014 Jetta, and then back again a few weeks later to purchase a newer model of my car. Both the Service and Sales departments are awesome, no complaints whatsoever. On all sides they communicate clearly and effectively, and they are friendly too. I worked with Jonathan on the service side and then Bradley and Jared on the Sales side. I can proudly recommend them to anyone whether you are car shopping, or you are looking to get your current VW serviced. I received transparency on both ends, and this is something I highly value. In fact, the experience I had getting my 2014 Jetta serviced is what brought me back to get my new car and the buying process was smooth and stress free!

Apr 18, 2019

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Customer service

Amazing customer service. Thank you for your help! From start to finish, everyone I came into contact with was friendly, helpful, and professional. Thank you again.

Apr 15, 2019

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Fair price, quick paperwork, friendly

Everyone was friendly, price was fair, sales guy was awesome, finance guy was prepared with the paperwork and explained every piece. We were in and out in less than 2 hours and that included the test drive.

Apr 15, 2019

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Excellent experience

Had a great experience. Bradley was great, kept in touch with us throughout the whole process. Would highly recommend this dealership. Finance department went smoothly as well.

Mar 26, 2019

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Amazing customer service!

My wife and I had a great experience at Lakeland VW. We couldn't decide which model we wanted initially, so we went back a few times and drove a bunch of new and used vehicles before buying a 2019 Golf. Brad was so helpful and patient throughout the entire process, and we never once felt pressured to buy. He was communicative and knowledgeable, periodically checking in with us to be sure we had all the information we needed and answering all of our questions quickly. The financing process was quick and easy. We have already recommended this dealership to a few friends and have been back to purchase accessories.

Mar 11, 2019

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High in spirits/ self.

I give this rating because this dealership is unlike any dealership I expected rude and trying to get by on customers. Reading everyone’s face right they loved being here so it reflects how you treat anyone. Such a peaceful place.

Mar 11, 2019

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Fast pace , friendly, great and amazing staff!

Quick and easy! No difficulties. Very friendly. Very helpful . I would recommend it to other car seekers. Great amazing staff! Clean and organized. Ready to work staffs!

Jan 24, 2019

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pleasant

Went to dealership in evening, Bradley greeted us. We looked at a few vehicles, decided on new Tiguan. Bradley and Larry answered any questions we had and process went quickly!

Jan 23, 2019

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Great experience!

My wife and I made our first big purchase since moving to Florida at lakeland VW. Brad was our salesman. Brad went above and beyond the call of duty for us. Answering text messages after hours and making the numbers right. Very nice gentleman indeed. Our finance man went over everything to a tee. We would definitely recommend this dealership for a no BS sale. Thank you all at VW of lakeland for putting a smile on our faces! Vince and Joni J.

Jan 15, 2019

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Bought another new car

Thanks to Brad for helping us purchase a new passat for our daughter for her sixteenth birthday. He was very helpful along the way as it was a few months in the planning.

Jan 08, 2019

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Bought 2 new cars !

Great prices, very friendly and knowledgeable ! Everyone there will bend over backwards to make sure youre happy when you leave. Highly recommend ! If you get the pleasure of working with Bradley and Jared

Dec 24, 2018

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Please check them out

Lakeland Volkswagen helped me purchase my brand new Jetta SEL and they were some of the nicest and honest car salesman that I have ever worked with. Brad was so awesome and kind, I recommend everyone go and check them out.

Dec 20, 2018

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So happy with my new car

Everyone from the beginning was very friendly, especially Bradley. The day I decided to buy my car he went above and beyond by driving my friend and me to my job so I could print the documents I needed. He was never pushy nor irritating, very cordial and fun to deal with. Same thing with Jared. We went over options in order for me to find what was best in terms of finances and for future references.

Dec 15, 2018

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2019 VW Jetta

Very nice low pressure staff and management.; also very knowledgeable on their products and cars. The prices on the VW Jettas Was $2000 less Than other dealers. I would highly recommend Lakeland VW to anyone.

Dec 10, 2018

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There to Assist the Customer

Whether management or sales staff, I found everyone at Lakeland VW to be informative, friendly, helpful and willing to think outside the box. I was extremely satisfied with my experience and would highly recommend them to future customers.

Nov 29, 2018

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Efficient, courteous, knowledgeable

After meeting our sales rep, Bradley, our experience was truly positive. He came thru professionally, efficient, had in depth knowledge of the car & it’s various options. He made the entire process, painless. We truly enjoyed buying our new Tiguan, SEL 4motion. That car was delivered with a beautiful white bow, cleaned and filled up. We are now enjoying driving it very much. Marco & Karen

Nov 16, 2018

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Great experience

The main reason I gave VW a try was for the great warranty. The sale experience was pleasant, very helpful and met my needs. Brad and Jared were very helpful and efficient.

Nov 05, 2018

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Exciting, easy, simple

I would recommend this car dealership to anyone!! Great people with great knowledge. I walked in very nervous and left there reassured that I made the right choice. I love my new car!!

Nov 01, 2018

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Proud Owner

This will be my 2nd vehicle I've purchased from Lakeland VW. The 1st was a MK7 GTI and the 2nd was a MK7.5 Golf R. Both times I've had the pleasure of working with Brad in the sales department who is both professional and knowledgeable. I gave Brad all the options I was looking for in a vehicle and both times he set me up with the perfect ride. Thank you to Larry in finance you made the buying process quick and geared to my needs with no extra unneeded polices. Thank you for treating our family like family and not just another number on the board.

Oct 22, 2018

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Awesome!

It was my first experience buying a new car. The guys that worked with me made it very easy and stress free, very happy with the car I chose!

Oct 03, 2018

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Trey is excellent!!!

Trey is excellent! very professional and trying always to help. He is very knowledgeable of the car that we were looking for Thanks Trey for your help!!

Oct 01, 2018

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Bradley Frazier

Nobody likes car buying but it definitely makes it easier when someone is very knowledgeable and treats you like a person. Best sales man ever!

Oct 01, 2018

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Best car buying experience

I purchased a 2019 jetta and Brad was very knowledgeable and helpful throughout the entire process. After going to several dealerships in the Tampa area and felt their sales teams were pushy and disingenuous. Brad was the complete opposite and had me in my new car in no time. The entire team was all around good to go. I have and will continue to recommend Brad to anyone I know who is looking for a new car.

Oct 01, 2018

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Easiest car shopping experience!

Buying a GTI from this dealership was by far the easiest car shopping experience I’ve had. No b.s. and they don’t lie as compared to some other other dealers I had contacted for the exact same car. If I were to buy another Volkswagen it would be from Lakeland Volkswagen

Oct 01, 2018

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Great service!

Was greeted right upon arrival to the dealership by Bradley who was professional and knowledgeable. One of the most pleasurable car buying experiences I’ve ever had. Strongly recommend Bradley.

Oct 01, 2018

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Lakeland VW Feels Like Home

Our family is a VW crew to say the least! Currently on our 11th VW and have purchased/leased the most recent 4 of those from Lakeland VW. Every time we’ve had a great experience, felt we were treated honestly and fairly, and appreciated the genuineness of the whole staff. Brad is our go-to guy and everytime has made sure we know and understand the car we are buying, the numbers being crunched on the final price, and that he is available to answer any future questions at any time via phone or email, an option we’ve utilized a few times! Along with Brad, the managers, finance department, and service department have always shown the utmost professionalism and exemplified a solid team. Thank you to Lakeland VW and we look forward to buying our next 11 VWs from you guys down the road!

Oct 01, 2018

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