Customer Testimonials

DealerRater logo
DealerRater May 31, 2020
 

after doing research over the internet looking for a specific year and model lakeland vw came up first. after my initial contact via email, trey responded. after a couple emails and eventuality led up to schedule a good time for me to make the 106 mile drive to the west, I live on the east coast of florida and they are on the west coast. Upon my arrival, I was met with an enthusiastic trey. this was 3/28/20 the early stages of covid19. I came prepared wearing a face mask and gloves. the dealership was immaculate with various sanitizing products within reach ...

Read at DealerRater

Google logo
Google May 30, 2020
 

Went into the dealership to test drive a Tiguan for my wife and see if they offered me a good deal maybe walk out with a new car. Matt L. greeted us and asked if he could help us with anything. He showed us the Tiguan and my wife and I both instantly knew we wanted one after the test drive. We started to talk deals with Matt and we’re not let down. Matt worked with us to get us both deals that we could not pass down. Matt made sure he went through all of our options and ...

Read at Google

Google logo
Google May 28, 2020
 

For a test drive experience it was excellent. Lakeland Volkswagen answered all my questions in a friendly manner.

Read at Google

Google logo
Google May 27, 2020
 

Matthew L. was THE BEST at getting me EXACTLY what I was looking for in an SUV. He worked with me to find a price I could agree with on my dream vehicle - a 2020 Tiguan. He didn’t push at all, was extremely personable, super friendly, and down-to-earth in demeanor. Everything was upfront and transparent - no negative surprises. In the end, we walked out of the dealership purchasing not one but TWO vehicles that day. All because of the way we were treated (excellent customer service by Matthew and Larry) and the deals that were offered (they really ...

Read at Google

Google logo
Google May 27, 2020
 

I recently purchased a 2020 VW Jetta R-Line for my daughter and was exceptionally satisfied with VW Lakeland. Trey Chapman was a consummate professional throughout the entire process. Trey took care of us with a smile and warm personality. An added plus was meeting Jeff Arthur, the general sales manager who is a fellow Marine Corps veteran. The entire staff was friendly and provided top notch service! I highly recommend VW Lakeland, be sure to ask for Trey!

Read at Google

DealerRater logo
DealerRater May 27, 2020
 

MICHELLE WAS VERY HELPFUL, INFORMATIVE, AND PERSISTANT. SHE KEPT ME AWARE OF WHAT WAS HAPPENING AT ALL TIMES. SHE WAS VERY ACCOMODATING WHEN WE HAD SCHEDULING DIFFERANCES. JARED WORKED WELL WITH MICHELLE AND WAS AVAILABLE WHEN WE HAD QUESTIONS ABOUT THE NUMBERS.

Read at DealerRater

DealerRater logo
DealerRater May 26, 2020
 

Great service, Jeff Perard was very helpful and prompt, he's a wonderful asset to the company. They got my vehicle fixed and on the road in no time..

Read at DealerRater

DealerRater logo
DealerRater May 25, 2020
 

I had an awesome experience at the dealership today the service department was excellent explained everything to me and was very detailed about the work needed.

Read at DealerRater

DealerRater logo
DealerRater May 25, 2020
 

All good better then ever... . All good better than ever don’t change a thing. I was really impressed this visit with the time it took...

Read at DealerRater

DealerRater logo
DealerRater May 25, 2020
 

The service and attention was amazing ; specially Trey Chapman he made everything possible for me to get a new car In The fastest way and he was very professional This agency is very lucky to have employees like him Thank you for everything

Read at DealerRater


Leave Us A Review