Bought a CPO Passat last weekend. Battery died today. I managed to get a jump start and called the dealership. They said they would wait for me to get there (as they were about to close). I Arrived at dealership 5 minutes before service closed. They swapped in a new battery no questions asked no paperwork. Very awesome service experience. Sales experience was very smooth also! Great dealership. It's my 2nd Passat!
This was by far the easiest car transaction I have ever done! Absolutely no pressure from our salesman or finance person. My salesman Trey Chapman is the most helpful, personable, patient, and knowledgeable salesperson. He has gone above and beyond my expectations. He has followed up with me numerous times to make sure I am happy and do not have any issues. The prices were surprisingly lower than some bigger dealerships and they were extremely fair on my trade in. Love my new Atlas and thankful to have the dealership so close!
This is the second vehicle that I’ve bought from Lakeland VW. I’ve had nothing but great experiences there. Trey Chapman last time was incredibly responsive to my messages and was able to fit me in for questions and a test drive very quickly. I look forward to doing business with them in the future!
I would like to highly recommend Bradley and Lakeland VW. This was by far the easiest and best experience I have ever had with purchasing a vehicle. This place of business was very professional, honest, and helpful. Go see Bradley and Lakeland VW today!
I bought my first Volkswagen from here and I had a great experience! I worked with Shaye and she was very sweet and helpful. By far the fastest car buying experience I have had! We will definitely be returning the next time we need a vehicle!
Just the usual good work from the people at Lakeland VW. Just my 30,000 mile check up for my 2019 Tiguan. Great vehicle, and great service.
My daughter and I visited Lakeland VW in early 2020 and we returned to specifically to buy from Hiram. He was extremely professional during our initial visit even after we told him we weren’t ready to purchase. He took the time to fully explain the features and benefits for each model / package making the whole experience great. Customer service is a dying characteristic from most businesses, not at Lakeland VW and especially not when buying from Hiram.
My experience with Lakeland Volkswagen was a great one. I was fortunate to get a lovely young lady, Shaye, that made my experience a wonderful one. Shaye displayed so much patience and understanding, and for that I am grateful. I would definitely recommend anyone to go to Lakeland Volkswagon because it is not only a great make when it comes to cars, it was also a wonderful customer service experience. Thank you so much Shaye and all the others who had a hand in my buying a car.
Our agent Shaye was the best! Everything went so smooth! Excellent service by all there at dealership and this was with a used car. Cleanest dealership inside and out. Will recommend!
Trey was an absolute pleasure to work with. He looked after us from initial enquiry to showing us the entire car from front to back before driving it off the lot. Nice relaxed atmosphere at the dealership. No pushy sales people. We felt like they really were there to help not make the “next sale”. Very pleasant experience.
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